Forgot password didn`t recognise my email

I `ve installed new windows. I didn`t remember my skype password.
I tried "forgot password" and entered my email. My email wasn`t recognised.
After trying a few times i registered a new account with the same email.
I then searched by email and my older account was found and with the same email.
I tried to recover my password again but i am only getting password reset for my new account and not for my older one. So how do i reset the password for my older acc or whom should i write for help?

If your original account has a billing or purchase history in the last 6 months, you can request for a new password without the need of the email address registered in it. If your original account has also been inactive for quite a while, it may be possible that it has been temporarily deactivated (but not deleted by Skype,and this is just a assumption), I think in such cases, you may need to contact customer service, links pasted below;
-support.skype.com/support_selection (login required)
-support.skype.com/support_request (no login required)
-email: [email protected]
And to possibly avoid further inconvenience or confusion, I suggest that you change the email address you registered in your new account to something else.
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Similar Messages

Forgot password, can't access primary email

I've forgotten my password and no longer have access to my primary email. Is there any other way to reset my password??

Hi and welcome to the Skype Community,
Yes, please follow the instructions here: https://support.skype.com/en/faq/FA34537/i-don-t-have-or-don-t-know-my-registered-email-address
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Forgot password (need to change the email address)

I am in a unique predicament. My Apple Store account ************** is currently locked. Unfortunately it is registered to **************
I haven't renewed my domain (gladwynlewis.com), neither can I renew it, because someone else has picked it up. Because the apple store has unique restrictions not allowing me to use the same email address for the login, I had to use the other email.
I want to change my email back to************ for the iTunes access, how do I do that? And please understand I cannot renew my domain name, so reverting back to my original email is now impossible. Please help, because I cannot download anything from my iTunes account, my devices are locked to that account, and I cannot change anything!!
<Edited by Host>

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
You can change the primary email address on an account by logging into it via the Store > View Account menu option on your computer's iTunes, by tapping on it the id in Settings > iTunes & App Store on and iOS device and logging into, or via http://appleid.apple.com
After changing your primary email address : Apple ID: What to do after you change your Apple ID
What password have you forgotten ? If your iTunes account then http://iforgot.apple.com , if you can't get it reset via that then contact Support in your country and they should be able to reset it for you : http://support.apple.com/kb/HT5699

Forgot password, can't change old email to retrive it

Hi - I'm tearing my hair out with frustration and would really appreciate any advice anyone has. I have skype on my desktop at work, working well, but can't access my account anywhere else.I'm told my password is wrong. But when I try to change it, the skype form says it wil email me at the email address it has on file for me. This is an old account I closed some years back. But I can't edit my profile to give a new email address without being asked to verify my identity with my password, which I don't have!Any and all advice would be really welcome.

hello! i remember my skype name but not the password attached to this account in the recent event of updating to windows 10 the account is now lost for me. and i been trying to find a way to email the skype team for a good 2 weeks now without any succsess. the biggest problem is that the email that might be attached to this account is no longer valid the ISP (a company i used to work for) stopped the email service. which gave me a couple of problems with some other places i been using the same email for. i would apriciate if i could get a e-mail to skype support team so i can give them my skype name and answere a few question they might have before they reset my password, i got some contacts on this account id like to keep in touch with and yeah my memory is rather poor to be honest thank you in advance. best regard Bjørn

Hi I just got a new macbook pro i7 processor and i am trying to send a email with iPhoto and it comes back with The Email sever didn't recognise your username /password combination I'm with btyahoo thats my I S P

hi i just got a apple macbook pro on sat... it is the i7 processor 13inch.. the thing is i have been trying to send a picture with iphoto but it just comes back with the sever didn't recognise my Email/password combination

Go to the Mac App Store main page and click on Support under Quick Links.
(82704)

When I try to share photos from my gallery, alert comes up "The email server didn't recognise your username/password combination.

When I try to share photos from my gallery, alert comes up "The email server didn't recognise your username/password combination.

IPhoto '11 - iPhoto preferences ==> accounts
Correct there or delete and re-enter
Or better yet set Apple mail as your e-mail client
LN

HT5312 Dear Apple , kindly i need to change my ID password but they want from me to answer two question but i forgot the answers , so i surprised that their is secure email and i didn't add it so how can change my password and change the secure email ,urg

Dear Apple , kindly i need to change my ID password but they want from me to answer two question but i forgot the answers , so i surprised that their is secure email and i didn't add it so how can change my password and change the secure email ,urgent plz

You a renot addressing Apple here at all.
We are all itunes users just like you.

The email server didn't recognise your username password

Hi
I am trying to send pics via iphoto to my family. It keeps giving me an error read that my username and password are not recognised?
Can you please help me. I have an apple id and a username which is my email address I have tried it under both? Thanks Sharon

iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them.
Regards
TD

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Apple store ID password is not working, so I tried to send a message to my Yahoo email (ID) the new password, so when it said that a massage was send to my email, but when I login to my yahoo email, I didn't receive any email from apple

My other apple store ID ([email protected]) password is not working, so I tried to send a message to my Yahoo email (ID) the new password, so when it said that a massage was send to my email, but when I login to my yahoo email, I didn’t receive any email from apple

You can send over WiFi, but it sounds as if you need to setup your Gmail account, or did you do this already?

Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

I forgot my icloud account and my email how can i recover it please help me icloud maker and icloud password and username holder

i forgot my icloud account and my email how can i recover it please help me icloud maker and icloud password and username holder

If you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625. Then you can reset the password as explained here: http://support.apple.com/kb/PH2617. Of course, you can only do this if it's your ID.

Forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

hibob99,
Thank you so much for reaching out to us. I know there are to many passwords out there now days to keep track of them all. Are you looking to reset the Verizon.net e-mail address? If so, you would need to reach out to Verizon Communication by calling 800-837-4966. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

I have two apple ids one I use everyday an one that's old I need the password an Apple ID from it I don't remember any of it anymore an I didn't have an email at the time so I used a friends email address to activate the id an he passed away so now Stuck

I have two apple ids one I use everyday an one that's old I need the password an Apple ID from it I don't remember any of it anymore an I didn't have an email at the time so I used a friends email address to activate the id an he passed away so now Stuck

Hi St3vish,
Welcome to the Support Communities!
Our Apple ID Account Security Team may be able to help you with this:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
- Judy

I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email

I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email.
I JUST NEED HELP

I would contact Apple under your warranty. I doubt you received a new iPod since Apple's policy is to give you a refurbished iPod.

Forgot password didn`t recognise my email

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