Forgot password, email don't exist

Hi Community,
I'm in a very tricky situation. I have forgotten my Apple ID password and unfortunately the email I have used does no longer exist. An alternative mail has not been set up, neither security questions.
Does anyone know, what is the best way to regain access to my account. There are round about 60$ in the account.
Many thanks in advanced.
Thomas

If none of the methods described in If you forgot your Apple ID password are possible for you, contact: Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

HT201441 i receive your support thru (forgot password) email.the problem now is i cannot open the file using my ipad.because its asking for apple account and the problem is forgot password and security details when i make apple id.im the owner

apple, my prroblem now is i cannot open the ios diagnostic using my ipad. the screen shows hello,language,and countrry.and sign in.the email address
that i'm using before to sign in.and to activate my ipad (forgot password) is stiill i'm using now.i'm the owner of his gadget.i recieve ios diagnostic thru email send by apple.is there any other way to open this support.i'm using now my windows8 laptop,and i havve a new apple id.tnxs

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. I don't know where you originally posted this question, but it's only just appeared in the Using iPad forum.
If you can't remember your password then you can reset it via http://iforgot.apple.com
If you can't get it reset via that site then you will have to contact Support in your country, they should be able to reset it for you (they can also reset your security questions if you've forgotten their answers).
Contacting Apple about account security : Contact Apple for help with Apple ID account security - Apple Support
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

I cannot receive forgot password email

i cannot receive forgot password email

Welcome to the Apple Community.
Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

Why am not receiving the forgot password email confirmations? Twice and i waited a long time and refreshed, etc

came to log on, forgot my password because of switching to chrome, entered email, selected forgot my password, was directed to click the link in email. waited came back to the page and did it again still nothing that is just not usual. that's all but i waited forever

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

Forgot password, email isn't being sent

I forgot my Blackberry ID password. Went to reset it, it said an email would be sent but it never showed. It's been 4 days. What can I do?

I created a new ID but to put it onto my phone I have to do a security wipe, is there really no other way to just get my password? Seems a bit silly to have a reset password option that doesn't work.

How can I reset my password if I never get the "forgot password" email for my iCloud account?

After upgrading to iOS7, my phone keeps bugging me to sign into my iCloud account when I can't remember my password. When I choose to resolve this, I never get the confirmation email back to reset my password and I've tried on my phone and on iCloud to reset my password but I never get the email to do so. Thus, I can't sign in and the pop-up asking me to sign in keeps popping up, it's driving me crazy! Has this happened to anyone and did you have to call technical support for this or did you find a work around?

Go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue".

Forgot password - Email address changed

Hi,
I lost my password, and when I went to the "forgotten password" section I get a message telling me that a mail will be sent to the email address that was used to create the account. Now, that email address was a previous work address, so I dont have access to it. is there any other way of reseting my password?

lvhaijun_wh wrote:
hello,dear:
I lost my skype account, I tried to find out the password with email address, but the system prompts all emails were wrong, I think someone stolen my account and changed my email address, could you hlep me to find back the account again? thanks!
you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Forgot password failure

Please help
I keep getting this error with the forgot password page, I've rebuilt the included trying to fix this but no luck. The page sends the email it just fails the redirect.
"Warning: Cannot modify header information - headers already sent by (output started at ........./includes/common/KT_functions.inc.php on line 464"
Nick

Thanks for you speedy response.
 
 The forgot_password file was generated by ADTB, I didn't edit it at all, I took the code into WORD and looked for spaces be did not see any.
 
 The error comes up on the forgot_password page so I assume it's not completing this page and not a problem with the re-direct.
 <?php require_once('Connections/conn_ASBS.php'); ?>
 <?php // Load the common classes require_once('includes/common/KT_common.php'); ?>
 <?php // Load the tNG classes require_once('includes/tng/tNG.inc.php'); ?>
 <?php // Make a transaction dispatcher instance $tNGs = new tNG_dispatcher(""); ?>
 <?php // Make unified connection variable $conn_conn_ASBS = new KT_connection($conn_ASBS, $database_conn_ASBS); ?>
 
 <?php // Start trigger $formValidation = new tNG_FormValidation(); $formValidation->addField("email", true, "text", "email", "", "", ""); $tNGs->prepareValidation($formValidation); // End trigger ?>
 <?php //start Trigger_ForgotPasswordCheckEmail trigger //remove this line if you want to edit the code by hand function Trigger_ForgotPasswordCheckEmail(&$tNG) { return Trigger_ForgotPassword_CheckEmail($tNG); } //end Trigger_ForgotPasswordCheckEmail trigger ?>
 <?php //start Trigger_ForgotPassword_Email trigger //remove this line if you want to edit the code by hand function Trigger_ForgotPassword_Email(&$tNG) { $emailObj = new tNG_Email($tNG); $emailObj->setFrom("{KT_defaultSender}"); $emailObj->setTo("{email}"); $emailObj->setCC(""); $emailObj->setBCC(""); $emailObj->setSubject("Forgot password email"); //FromFile method $emailObj->setContentFile("includes/mailtemplates/forgot.html"); $emailObj->setEncoding("ISO-8859-1"); $emailObj->setFormat("HTML/Text"); $emailObj->setImportance("Normal"); return $emailObj->Execute(); } //end Trigger_ForgotPassword_Email trigger ?>
 <?php // Make an update transaction instance $forgotpass_transaction = new tNG_update($conn_conn_ASBS); $tNGs->addTransaction($forgotpass_transaction); // Register triggers $forgotpass_transaction->registerTrigger("STARTER", "Trigger_Default_Starter", 1, "POST", "KT_Update1"); $forgotpass_transaction->registerTrigger("BEFORE", "Trigger_Default_FormValidation", 10, $formValidation); $forgotpass_transaction->registerTrigger("BEFORE", "Trigger_ForgotPasswordCheckEmail", 20); $forgotpass_transaction->registerTrigger("AFTER", "Trigger_ForgotPassword_Email", 1); $forgotpass_transaction->registerTrigger("END", "Trigger_Default_Redirect", 99, "index.php"); // Add columns $forgotpass_transaction->setTable("members"); $forgotpass_transaction->addColumn("email", "STRING_TYPE", "POST", "email"); $forgotpass_transaction->setPrimaryKey("email", "STRING_TYPE", "POST", "email"); ?>
 <?php // Execute all the registered transactions $tNGs->executeTransactions(); ?>
 <?php // Get the transaction recordset $rsmembers = $tNGs->getRecordset("members"); $row_rsmembers = mysql_fetch_assoc($rsmembers); $totalRows_rsmembers = mysql_num_rows($rsmembers); ?>
 
 
 
 
 
 
 
 
<script src="includes/common/js/base.js" type="text/javascript"></script>
 
<script src="includes/common/js/utility.js" type="text/javascript"></script>
 
<script src="includes/skins/style.js" type="text/javascript"></script>
 
 <?php echo $tNGs->displayValidationRules();?>
 
 
 
 
<form method="post" id="form1" action="%3C?php%20echo%20KT_escapeAttribute(KT_getFullUri());%20?%3E">
 
 
 
 
 
 
 
 
 
<table cellpadding="2" cellspacing="0" class="KT_tngtable">
<tr>
<td class="KT_th">
<label for="email">Email:</label>
</td>
<td>
 
<input type="text" name="email" id="email" value="<?php echo KT_escapeAttribute($row_rsmembers['email']); ?>" size="32" />
 <?php echo $tNGs->displayFieldHint("email");?>
 <?php echo $tNGs->displayFieldError("members", "email"); ?>
 </td>
</tr>
<tr class="KT_buttons">
<td colspan="2">
 
<input type="submit" name="KT_Update1" id="KT_Update1" value="Submit" />
 </td>
</tr>
</table>
 
 </form>

I forgot my apple id password, I reset the password but don't get email from apple..

I forgot my apple id password, I reset the password but don't get email from apple..

Go to https://getsupport.apple.com ; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

How can i reset my Apple ID password if i forgot the answers to my security questions and my rescue email no longer exists?

how can i reset my Apple ID password if i forgot the answers to my security questions adn my rescue email no longer exists?

You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

So I'm trying to buy apps on my iPod but it says I have to answer my verification answers ans I don't remember them so I sent an email to me but then I forgot the email password

So I'm trying to buy apps on my iPod but it says I have to answer my verification answers ans I don't remember them so I sent an email to me but then I forgot the email password

Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field. For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow. To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field. For instructions on confirming the BlackBerry ID account follow KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

I forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

i forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

You are going to need to go to: FORGOT APPLE ID to retrieve your iCloud/Apple ID. Once you know your ID, you can log onto Apple - My Apple ID and click on Reset Password to answer the Security Questions you will need to answer. If you don't remember the answers, you will have to contact Apple Support to have them reset: ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

How do I find my password if I can't remember the answers to the security questions and the email it is sending the password to no longer exists?

How do I find my password if I can't remember the answers to the security questions and the email address it is sending the password to no longer exists?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

Forgot password, email don't exist

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