Forgot password - HP SLATE 500
Hello all,
can you please help me here. I have an HP slate and I forgot the main password to it. I dont have a password recovery disc and unlike a full computer /laptop, the HP slate does not have an F8 button to interrupt startup. please help
best regards,
rshq
Hello deedee005,
You are using a business/commercial device but you posted on the consumer board. To get more coverage so you can get the proper assistance please post your issue on the this forum. The experts there work specifically with the HP Slate devices, and will be able to assist you. Also it is possible that you may have to create a new profile prior to posting.
Hopefully everything works out for you.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
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Similar Messages
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Slate 500 Windows install problem
I format my HP Slate 500 64 GB SSD. Now i select Disk 0 Partition 2 ( 59.2 GB free space. Primary) but is not start and this message in the screen " setup was unable to create a new system partition or locate an existing system partition. See the setup log files for more information" How can i install windows 7 on my slate 500 tablet ? Please help me.
Thank you for your support.Did you ever find an answer to your issue? I ordered an HP slate 500 dirt cheap, and will be playing around with this device if you still need help, but unsure if I will run into this problem. I will be attemtping to install Windows 7 Enterprise and Ulitmate editions to the tablet to see if they will work with HP drivers. Basicly want more security, and test manageability from Server 2008.
My guess is that you need to do a clean, custom install of Windows 7. This will require deleting and formatting the HD for all Partitions and installing the HD driver. Have you already created other partitions because I find it odd that your using Partition 2 default, unless your dual booting the device. Especially after formatting the HD, it should really have no information, and I advice against Dual booting with a 64GB HD. Windows 7 really needs 40GB alone for the OS. I suggest Ubuntu loaded from USB to wipe the HD and then W7 USB boot to format and install OS.
I also heard that HP added some type of password feature on the HD so installing a new HD is more of a hassle, and could be related to this, but I know nothing on this yet, but what I read. Still reading up on the Slate, but when I get it in my hands next week I can actually work directly with you on the issue. Also if it works like I want I can create you a VDI to load on a USB which will install my custom setting W7OS.
Also found this Advanced HD Format Info Utility.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32... -
Exclusive: HP SLATE 500 Update
Questions and speculations around the new HP Slate 500 tablets have been circling the internet for some time. First is the demand and shipping of current back orders. The second is really around the specs. What can a user expect from this device? Let us help answer a few questions.
There were some rumors on if the Slate would have any USB ports. Rest assured they will as an option.
USB 2.0 port, Power Connector / HP Slate Dock connector, combo stereo headphone/microphone jack; optional HP Slate Dock: (2) USB 2.0 ports, (1) HDMI connector, (1) combo stereo headphone/microphone jack, and (1) power connector(
Follow us over to Mobility Insider for full specs, images and additional details HERE:
Cheers,
Disposable Hero
Mobility Insiderthe home and emergency button of my slate 500 not work. what can i do to fix this.thanks.
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THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field. For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow. To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field. For instructions on confirming the BlackBerry ID account follow KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Have the oldest ipod touch. . daughter forgot password to enable it. It's now been disabled for 22K minutes. I'm trying to reset as a new device, but iTunes is telling me it can't do anything w/it b/c it's "disabled". Does anyone know a way around this?
Read this
iOS: Unable to update or restore -
User created apple id account, verified but know she is unable to log on, it says incorrect password, she tried to reset via forgot password option but it does not send reset password page to here e- mail address, how can i get this sorted? or how can i get her whole apple account deleted and created new one using same e - mail address?
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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"Forgot Password" link doesn't generate an e-mail ...
Hi, I've been trying for five days to get access to a Skype account I set up but have not used for a few months. I apparently have the password wrong. I've used the "Forgot Password" link on the login page. That link should automatically generate an e-mail to me, but I've gotten no e-mail, despite multiple attempts. There is no e-mail in my spam folder either. So I've sent in two support requests. The only thing I got in response to the first one was an e-mail asking me to fill out a survey about the service I got. Which would make sense, except that I never got any service. At all. The second support request has produced no results. I know I'm using the correct e-mail address, because I initially couldn't remember my Skype name either, and managed to recover it using the "Forgot Skype Name" link. At this stage, the only option I can think of is calling my credit card company and telling them that I no longer approve of any further charges from Skype and they should be rejected. Does anyone on this list have any other suggestions of how I might get some service, any service, to get access to this account? Thanks for any advice you might offer.
twocoasts wrote:
Hi, I've been trying for five days to get access to a Skype account I set up but have not used for a few months. I apparently have the password wrong. I've used the "Forgot Password" link on the login page. That link should automatically generate an e-mail to me, but I've gotten no e-mail, despite multiple attempts. There is no e-mail in my spam folder either. So I've sent in two support requests. The only thing I got in response to the first one was an e-mail asking me to fill out a survey about the service I got. Which would make sense, except that I never got any service. At all. The second support request has produced no results. I know I'm using the correct e-mail address, because I initially couldn't remember my Skype name either, and managed to recover it using the "Forgot Skype Name" link. At this stage, the only option I can think of is calling my credit card company and telling them that I no longer approve of any further charges from Skype and they should be rejected. Does anyone on this list have any other suggestions of how I might get some service, any service, to get access to this account? Thanks for any advice you might offer.
if you have a billing or transaction history in the last 6 months, you can request for a new password without the need to your registered email address. Just copy and paste the link below to your browser to open the password automation page;
login.skype.com/account/password-automation
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one. -
forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it
hibob99,
Thank you so much for reaching out to us. I know there are to many passwords out there now days to keep track of them all. Are you looking to reset the Verizon.net e-mail address? If so, you would need to reach out to Verizon Communication by calling 800-837-4966. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
Error while changing password after Forgot password
I have integrated OAM and OAAM in my environment. This issue occurs while accessing a protected resource.
After clicking on forgot password and correctly answering the challenge questions, when I change the password, it shows me an error message: "There is a technical error processing your request"
Here is the em console log:
Reauth failed. authUser=VCryptAuthUser{loginId='user1', bharosaUserId='103', customerGroupId='Default', customerId='32_79fc2a666c32eb4cf1e645777821153d8b5d93a308e4275e351408e3f264f0c1', fullName='null', roles=null, securityPreferences={localeCountry=, status=2, imagePath=$base\keypad\200207091-001.jpg, personalNote=persuasive double, passwordUpdateTime=1358142920306, userType=1, isLocked=false, imageStatus=2, phraseStatus=2, secondFactor=0, passwordStatus=1, localeLanguage=en, email=null, isPinEnabled=false, pinUpdateTime=1358142920306, questionStatus=2, localeVariant=, authType=2, authMode=0, pinStatus=1}}, result=authReult=2, authErrorString=null
I am working on 11gR2
Any pointer would be appreciated.
Thanks,
SubinWere you able to resolve this? I'm seeing the same issue with the same logs.
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Hi, I have a HP Slate 500, this fall and broken the screen, not the LCD, just the glass, now the touch don't work anymore and had glass is broken at middle of screen.
I need to replace this part, but HP don't give me support.
Where I can buy this part? Can HP give me this part number, may be I can have some success with this.
I live in Brazil, here HP don't give me support for this hardware. Every time than I try support, you say me to call U.S. support.
Can you please tell me how to solve? I have a friend than live in U.S. if I buy the part, I can send to U.S. address, so, he can send me.
But, please, don't say me to ask he to call support, he is a busy person and can't keep on telephone waiting for HP to solve my problem.
I am more than two months trying to solve this without success.
Thank you, I will wait for a answer than can really help me.How much crap is HP Support???? More than one year and I still have tablet with broken glass without fix. Never more I will buy things from HP again.
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My hp slate 500 tablet turns off if it is remove from it's docking station. This occurred only after I reinstalled the windows 7 operating system and drivers from the recovery disks that came with the unit when I purchased it. I had previously installed the windows 8 preview on the system but I did not like the performance so I loaded the recovery disks. When it was running windows 8, I could remove the slate from the docking stationing and it stayed on with no problem so I do not believe that it is a battery problem. It is only after I switched it back to windows 7 using the supplied recovery disks. The slate works fine as long as it is docked but turns off immediately when it is picked up from the docking station. Am i missing a driver? Any suggestions will be appreciated.
When I was experminenting with this, I had some success by installing the Slate 500 drivers from HP.com.
To get your multi-touch gestures working, you'll need the touchscreen driver which can be found at the above link. Keep in mind that it is a Preview edition of Windows, so many things will not work as well as they do in Windows 7.
I am an HP employee.
• Say thanks by clicking the 'Thumbs Up' button on the left
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Possible to disable crtl+alt+del button on HP Slate 500?
Hello
I was wondering if it is even possible to disable the crtl+alt+del button on HP Slate 500? As my company has me reviewing the unit to be possibly used within our company but one of the requirements is to be able to lock the tablet down. And one of the things they want is to prevent people from being able to use the crtl+alt+del to access task manager since the plan is to lock windows to one open application. But I can't see any settings in the bios to disable that button. And there are no oblivious options I can find on the Slate and the button does not appear to be controlled by a priority HP software product. The only other way I could think of doing it would be to somehow disable it from the registry.?This can be done using the Pro version or higher of windows 7, using gpedit and/or administrative templates you can control everything a user account can do or not do.
gpedit.msc in a run command opens the group policy editor
http://technet.microsoft.com/en-us/library/cc753298.aspx -
Availability HP slate 500 in Netherlands
I'm realy waiting for a tablet with a stylus and digitizer touchscreen. The HP slate does comply with my requirements. Please introduce the HP slate 500 in the Netherlands.
Hello chowdary2005,
Take a look at this page http://goo.gl/o4TFm which gives you several links that may help. Please let me know if this helps.
Regards,
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓ -
I have a slate 500 touch pad and am having trouble with my stylist operating smoothly. It will connect to the screen and will have difficulty disconnecting and at times very difficult for the stylist to initiate the board. HP has sent me two replacements and still not completely satisfied with the performance. I have also tried to calibrate the stylist as well. I'm obviously doing something wrong please advise! Thank you
Hello Cobain67:
Here is your trouble shooting page. http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodT... This is a business Touch Pad. You will need to sign up for account with your touch pad. I do not have business computer so I am un able to excess business HP sections. Ounce you sign in. They have their similar forum for business computers. This will get you pointed in the right direction. frrw
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