Forgot security questions and recovery email?

I forgot the answers to my security questions and so i tried to reset them, but they were sent to my recovery email account.Unfotunately i forgot this account and have no idea what to do. Can someone please help?!!

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

Similar Messages

  • Forgot security questions and recovery email HELP

    I have forgot my answers to my security questions and my email what should I do now?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95451)

  • Forgot security questions and recovery email was deleted

    I cannot remember the answers to my security questions and my recovery email has been deleted by google. What do I do??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Forgot Security Questions and Rescue Email

    I just bought an itunes card and already redeemed it to my account . I tried purchasing games but it wont let me due to some security questions and i tried to retrieved it whenever i verify it always said that my account is invalid . Please help me or Mail me a link . So i can change my security questions and rescue email. Thanks for your time .

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • Forgot security questions and rescue email doesn't work

    hi i wanted to buy a app and it ask me for my security questions and i forgot what was my securaty questions and i cant reset it becouse the rescue email to reset it doesn't eigsist anymore i head it deleted because im not useing it anymore and i try entering the questions my acount got lock for 8 hours -_-  for so many fail attempts so is there a way that i can change my rescue email? :/

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Password, Security question and Recovery email forgotten

    Hello,
    My niece has iPod Touch and I helped set up the IPOD and after a while she forgot her passcode and after several trials locked the iPod. I used iTunes to erase all the data but to set it back it requires the apple ID used during set up but I forgot everything about it.The only thing I remember is the Apple and Nothing else

    Hey muduus,
    Thanks for the question. If you are having issues with the security questions associated with your Apple ID, follow these steps:
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
    Reset your security questions
    1. Go to My Apple ID (appleid.apple.com).
    2. Select “Manage your Apple ID” and sign in.
    3. Select “Password and Security” on the left side of the page.
    4. If you have only one security question, you can change the question and answer now.
    5. If you have more than one security question:
              - Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
              - Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers.Didn't receive the email?
    After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
    If you can't reset your security questions
    Contact Apple Support in either of these circumstances:
              - You don't see the link to send a reset email, which means you don't have arescue address.
              - You see the link to send a reset email, but you don't have access to email at the rescue address.
    A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
    Thanks,
    Matt M.

  • I can't remember the security questions and recovery email has been shutdown. How can I get back to purchasing songs, apps, etc.?

    I don't remember the security questions and my recovery email has been shut down after years of no activity. What can I do to get back to purchasing music, apps, etc.?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forgotten Security Questions and Recovery Email

    I have forgotten my security questions and my recovery email address. I can't purchase anything. How do I get the answers to my questions without an email?!?!

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Apple ID is *disabled for security reasons*, I know the username and password, but don't know the Security Questions and Recovery Email? Help!

    I used to have the @apple.com apple ID. Everything was working fine, but then one day I entered my password and it was incorrect. I tried to reset it but nothing was working. Then I tried to "forgot my Apple ID" on iForgot and found that it was automatically changed to @mac.com. I entered my Apple ID and Password but then it gave me "your Apple ID is locked for security reasons". I tried resetting my password but I don't think I had put any recovery email and apparently I entered a wrong Date of Birth.
    What should I do to re-access my Apple ID?
    Many thanks!

    Thank you randers4,
    I just got off the phone with apple.
    I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
    Hope it works

  • Security questions and recovery email

    Hi,
    I have changed my ipad2 to ipad air recently and i am trying download and install again a certain app (b737 mrg) but is asking for the security questions that i don't remember and the recovery email is no longer in use.
    What can i do?
    Michalis

    Call your country support number at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT5312 Forgot Security question and rescue email

    I forgot my security question answers and I don't have access to my rescue email.. What to do?
    P.s. I prefer to contact support by email
    Or contact them in the middle east

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96835)

  • Apple ID security questions and recovery email

    I want to change my Apple ID password. But I have forgotten my security questions.
    For some strange reason there is already a recovery email set up. I do not remember setting one up. And the recovery email shown is not one that I use or have ever used. It's completely different. Is there any way I can reset my password?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (116071)

  • HT201363 I forgot the answers to my security questions and the email it sent the answers to is no longer active. How can I find out my answers or change my questions.

    I forgot my security questions and the email it got sent to is not active anymore. Help please

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT204152 Forgot security question and lost recue email

    Dear all!
    I creat Apple ID as long time ago, and use my email company.
    Now, i forgot security question, my email company was deleted.
    How can i change security question and rescue email?
    Thanks

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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