Forgot security questions, apple cannot reset

Hi, I purchased an iTunes Card and I need to verify my security answers, I don't remember what they are. I have contacted apple and they said that they cannot reset them. I have also tried to change them but it won't work! Please help!!!

If apple say they can't reset them then it seems pretty impossible for one of us to be able to... just try as hard as you can to keep guessing what they could be. Ypu might have to make a new Apple ID - and write down your security questions and answers

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HT5312 hi i forgot my security question and cannot reset this can you help me?

hi i forgot my security question and cannot reset this can you help me?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90152)

I forgot security questions apple id

I forgot security questions apple id. please help me.

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT5312 Forgot security questions Apple Store and there is no email Alternate

FOrgot security questions Apple Store and there is no email Alternate

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102124)

HT5312 forgot security question, need to reset them

I forgot security questions and I need to reset them

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

I forgot my security question and cannot call Apple Support to change it. What should I do?

I forgot my security question and cannot call Apple Support to change it, because I am outside the country and the only support number for that is an 1-800 number. What should I do?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions

forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

HT5312 Hi I forgot my Apple ID security question how ill reset thanksl

Hi I get new Apple ID security question thanks

Hi I forgot my Apple ID security question how ill reset thanksl

HT5312 Hi I forgot my Apple ID security question how ill reset thanks

Hi I forgot my Apple ID security question how ill reset thanks

There are various ways to approach this and Apple seem to prefer you to follow the instructions in this document. ….
Rescue email address and how to reset Apple ID security questions.
All the same, if it is urgent, the following option is probably best. You should phone your national Apple care support service and ask to talk to their account security team … Contacting Apple for support and service

Hi I forgot my Apple ID security question how ill reset thanksl

Hi I forgot my Apple ID security question how ill reset thanksl

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

I forgot the answers to my security questions, and the reset e-mail was never sent. How do I notify apple that they never sent me the reset e-mail? Thank you.

I'm trying to download apps on my new iphone 5s, and I forgot the answers to my security questions. The reset e-mail was never sent. How do I notify apple that they never sent me the reset e-mail? Thank you.

Hello there, movies989.
The following Knowledge Base article provides some great steps for issues with Apple ID security questions and contacting Apple Support:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Of particular use in your case:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1349 I forgot security question and I cannot reset them?

O

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.htmlhttp://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57http://support.apple.com/kb/HE57
 Cheers, Tom

HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105466)

Apple id forgot security question

apple id i forgot security question

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I have forgot my security questions but the reset bar does not show

i have forgot my security questions but the reset bar does not show

If you aren't getting the reset link on your account then you don't have a rescue email address (which is not the same thing as an alternate email address) on your account, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

Forgot security questions, apple cannot reset

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