Forgot the answers to test questions!

Forgot the answers to test questions!
<Personal Information Removed by Host>

Hey артёмfromакимовка,
If you forgot the answer to your security questions, the take a look at the article below. It will give the steps to go to My Apple ID, sign in, and go to the Password and Security Section. Once there, it will have you answer a question and as long as you have a rescue email address setup, you will have an option to send an email to reset the questions. If you do not see that option or unable to get there, then you will need to contact Apple Support to further assist you. 
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Take care,
-Norm G. 

Similar Messages

  • HT201363 Good evening ...  I have an account in appel and I have purchased a card  But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions  How can I c

    Good evening ...
    I have an account in appel and I have purchased a card
    But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
    How can I change my answers to security questions??

    Hello, yazanalmasri0.
    If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team. 
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT5312 I forgot the answer to my questions and I'm not receiving any email

    I forgot the answers to my questions and I'm not receiving any email in rescue email

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201303 I forgot the answer ofthe secret questions on APP Store

    I forgot the answer ofthe secret questions on APP Store

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • I forgot The answer of security question ? What can I do I want to download someone

    I forgot The answer of security question ? What can I do I want to download someone

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • My problem is that I forgot the answers to secret questions in my account and I have $ 25 in my account can not used

    ال
    My problem is that I forgot the answers to secret questions in my account. i visited  appleid.capple.com to  send reset security information on my Emile but I didn't receive it .
    and I have $ 25 in my account can not  used due to this proplem
    <E-mail Edited by Host>

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT5312 I forgot the answers for security questions, therefore my Apple account has been locked. I contacted AplleCare in Japan by phone, but number busy!!! Please help me. I think that ID and Password only, no need anything as a security questions!

    I forgot the answer for security questions, I don't know how to recover my account.
    Please help me. Thank you.

    Also my computer wont let me get on icloud.

  • I forgot the answer of security questions. Please help me !

    I am living in Hồ Chi Minh City Vietnam. My English is not good.
    Now I am need you help me because I don't forgot the answer of security questions in my iPhone.
    My cellphone is +******
    My name is alvintinh .
    Please help me
    Thanks
    Best regards
    Alvintinh
    <Personal Information Edited By Host>

    You need to ask Apple to reset your security questions; as described in this article, it can be done in Vietnam by phoning 1-201-0288 and then 800-708-5413.
    (107433)

  • I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

    I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

    you will want to call apple and if they can verify your account then they can reset the questions

  • I want to change my password, somebody is using my ID,i follow the rules but unfortunatly i forgot the answer of safety question what can i do

    i want to change my password, somebody is using my ID,i follow the rules but unfortunatly i forgot the answer of safety question what can i do?
    i recieve a mail form apple team showing reset password link but its not opening

    I rang Apple and they could noy help me.
    They are often pretty impatient with these questions.
    You will need to contact iTunes Support for this. Be prepared to supply the answers that you do know, plus some additional personal information that only you will know.
    Start here: https://expresslane.apple.com/
    Click iTunes > iTunes Store > Other iTunes topics and questions. Eventually you get to a point at which you can compose a thoughtfully worded email. Apple will respond via email within a day. Be sure to check your spam folder for this reply.
    Normal business hours apply, so you may have to wait until Monday. They will ask you for more personal information, and then you will have to wait for another reply which will provide instructions for resetting your password as well as answers to the security questions. Good luck!

  • HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
    I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Forgot the answer for security question

    Hi
    Forgot the answer for security question and I want you to send me a link to my e-mail reset it t ( [email protected])
    Please help me I can't purchase anything because of this issue

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5787 How can I recover my password if my account is blocked and I have no access to my email? And, worst case scenario, I forgot the answers for security questions? How can I proceed further?

    Hi,
    How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
    Thanks,

    I forgot my  password
    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
    I forgot my security answers and have no rescue email
    Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • I forgot the answers to my questions when I try and send an email to reset it the email never comes

    I forgot the answers to my questions when I try and send an email to reset it the email never comes. Help please.

    A rescue email address is different than an alternate email address.
    Contact iTunes Support online at: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
    or
    by phone: Apple Support Numbers

  • HT1918 What about the verification questions? the ones like "way was your first job?" or "your favorite teacher?" I just got a new iPod and forgot the answers to those questions, and need to change them..

    What about the verification questions? the ones like "way was your first job?" or "your favorite teacher?" I just got a new iPod and forgot the answers to those questions, and need to change them.. not sure how, but I need to do that in order to download new stuff on my new ipod

    Funds cannot be transferred from one Apple ID account to another.
    Try here > Rescue email address and how to reset Apple ID security questions
    If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service

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