Forgot the password on the iPod and is deactivated.  How do I activated and reset the password?

I have an iPod touch 5.  I forgot the password.  The iPod is deactivated and is telling me to connect to iTunes.  I tried, but iTunes prompts a message that the iPod is blocked with a code.  How do I reset the password or activate the iPod?

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Similar Messages

  • I forgot my passcode for my ipod and ive tried it so many times that now it says ipod is disabled connect to itunes and i dont see anything that talks about the passcode

    i forgot my passcode for my ipod and ive tried it so many times that now it tells me ipod is disabled connect to itunes and i dont see anything that talks about the passcode

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • My sons iPod touch has disappeared from my find my iPhone account and it can't be located in the house does this mean someone has stolen the iPod and reset it?

    HI my sons iPod touch has disappeared from my find my iPhone account and it can't be located in the house is it possible someone has stolen the ipod and reset it? Please help a confused mum...

    Could be. The battery could also have died or it is no longer connected to the internet
    lost/stolen                                     
    No app on the iPod is required.                           
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT1339 i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now

    i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now. want come back up to the passcode screen

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • I bought a second hand ipod and reset it now i cant down load any apps at all

    i bought a 2nd hand ipod and reset it now i cant download any apps it says i need ios 4.3, ios 5 i need an openGL ES

    That message means you have a 2G iPod. Those can only go as high as iOS 4.2.1 and does not support Open GL ES.
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.

  • I've forgot my passcode on my Ipod and it says Ipod is disabled connect to itunes, but when i connect it to itunes it doesn't even come up at the side, i don't mind if i lose everything just what do i do?

    this is the second time i have forgotten my passcode to my ipod touch, the first time i had no problem with resetting everything, it worked fine, this time it says ipod is disabled connect to itunes, so i plug it into my laptop and i sit there staring at the side bar on itunes till it comes up with my ipod, but it doesn't, when i do this on another computer it lets me restore it, but then it stops halfway and said cannot do this since ipod is locked with a passcode, please enter the passcode and try again, but if i cant get into it how can i put in my passcode? is there any way that i can find out my passcode, or any other way i can reset my ipod
    its an ipod touch 4th generation

    Options for when an iOS device gets locked because of forgotten passcode:
    Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
    If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
    If recovery does not work there's:
    DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

  • I forgot to back up my ipod and when I updated it last night it reseted all my music and apps to factory default. Is there anyway I can regain all my purchased music and apps even though I haven't backed anything up?

    Last night I decided that I would go and update my ipod for the first time to the latest version of the system. I completely forgot that I still had not backed up any of my purchased music and apps and of course when the update was finished, I found that all my music and apps had been erased. Is there anyway I can get my music and apps back.

    Contact customer support:
    For iTunes: Apple - Support - iTunes.

  • I have forgot my pasword on my ipod and i dont know how to get on any helpers?

    need help i canot for the life of me remember my password ive tryed all my old ones but none seem to be right now it says ipod disabled any helpers?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • HT1339 hi i reset the settings on my ipod and when i connected it to my laptop its not recognized. It shows unknown device code error 43, and its not recognized when i connect to itunes.

    Hi I went into settings on my ipod and reset it, when i connected it to my laptop afterwards itsays USB unrecognized unknown device, code error 43. Its also unrecognized in itunes. All my music is still on the ipod, How can I sync it itunes??

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    Also try change the DNS to Google's servers. See:
    Public DNS — Google Developers

  • I have bought a 3rd generation IPod and have given my husband my 2nd gen Ipod plus my Ipad   How do I change it over to him without losing all my passwords etc for my current one?

    My question remains the same.

    Just restore your old one. This wipes all content from the iPod and resets all of its settings back to its defaults.
    http://support.apple.com/kb/HT1339
    B-rock

  • Old iPod and new computer won't sync.

    I have recently purchased a new Mac computer (OSX 10.7.4) and it won't recognise my old (6years) iPod.  I keep getting a message that says my computer can't read my iPod and vice versa.  Surely I don't have to buy a new iPod
    Is there any way round this problem?

    What is the exact error iTunes is giving you?  What happens if you do a restore of the device? This will wipe all data from the iPod and reset it to factory settings as well as load a fresh copy of the iPod's firmware onto the device. This should help rule out any sort of software issues/glitches with the iPod.
    Restoring iPod to factory settings
    B-rock

  • My ipod shuffle (4th gen) don't works after hard reset with itunes

    My ipod shuffle (4th gen) don't works after hard reset with itunes, it don't reads too like USB by Windows.
    Before that i've seen error (-50) in iTunes, so i reset ipod.
    I've read all tips on this site, but nothing helps me.

    No, USB works good. I've tried reset on my friend's PC, and it saw my ipod and reset was done. But when i tried to load music, it wrote me, that i've installed incorrect software.

  • I am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT201303 OK SO I BOUGHT MY 7YEAR OLD DAUGHTERS AN IPOD TOUCH FOR THEIR BIRTHDAY AND THE SECOND THEY START PLAYING WITH THEM ONE SET A PASSWORD TO ENTER THE IPOD AND FORGOT THE PASSWORD. IT SAYS THAT THE IPOD IS ENABLED... HOW DO I FIX THIS PROBLEM? HELP

    I BOUGHT MY 7 YEAR OLD DAUGHTERS A IPOD TOUCH FOR THEIR BIRTHDAY, THE SECOND THEY BEGAN TO PLAY WITH THEM THEY BOTH SET PASSWORDS TO ENTER THE IPOD HOME PAGE, WELL ONE OF MY GIRLS FORGOT THEIR PASSWORD AND NOW IT SHOWS THAT THE IPOD IS ENABLED... HOW SHOULD I GO ABOUT THIS?

    You will need to restore the device from the computer to which the device is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting.  Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .
    Also, please note that you posted in the iPhone forum.
    Regards.

  • HT4113 my daughter forgot her password to her ipod touch....i connected to itunes and synced the device...the ipod is no longer disabled but still do not know passwork

    my daughter forgot her password to her ipod touch....she was disabled...synced to i tunes....but still need password...how can I recover password at this point

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod is disabled and i forgot the password and after that i plugged it in itunes and it still wont let me and the buttons arent working so i cant put it in recovery mode so what do i do!!

    my ipod is disabled and i forgot the password and after that i plugged it in itunes and it still wont let me and the buttons arent working so i cant put it in recovery mode so what do i do!!

    Use this program to place the iPod in recovery mode. Then restore.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

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