Forgot to change first play to track now DVD is just grey screen

I burned a DVD and forgot to set the first play to the track. Instead it kept the first play on the default which is the menu. There is a VIDEO TS and an AUDIO TS file burned on the DVD but I only see grey screen. Is there any way to view the DVD?

Some players may let you get to the content by selecting a particular VOB, others won't. Your best bet is to re-author the disc and set the first play item.
However, you can do this with software such as DVDAfterEdit - it's a relatively simple process to set it, however you'll then need to re-burn the disc. There's no way to change the disc you ahve already burned - it'll have to be done again in one of the two ways I suggest above.

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My husband(less technologically inclined than I am), decided to delete programs from our iMac, now it has a grey screen and won't get past it. If I insert the Application Install DVD, to repair the disk, will I loose all my pictures and music?

My husband(less technologically inclined than I am), decided to delete programs from our iMac, he turned it off and now it has a grey screen and won't get past it. It won't start in safe mode and when I If I insert the Application Install DVD, to repair the disk, will I loose all my pictures and music?

With a corrupt disk, the install procedure is most likely going to fail.
How old it the disk?
You might be able to reformat it to fix the problem. Of course that means you lose all of your data.
The other alternative is to get a new disk drive and put that in your Mac and install OS X
Then put the old disk drive in an enclosure and see what can be recovered from it.
Allan

Computer crashed and is now stuck on a grey screen with the apple logo and pinwheel. What do I do?

Computer crashed and is stuck on a grey screen with the apple logo and pinwheel turning
Please help

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

IMac stalled and now is stuck on grey screen

So, I got on my iMac(2008 I believe; it's got the black border, pretty sure it's got a core2duo processor. Running mountain lion) and while the screen was on, nothing was working. The desktop was completely frozen, the mouse wasn't moving, and the keyboard provided no response. So, I reset the system, and it hung up at the grey screen, with the apple logo and spinning wheel.
after a few minutes I reset it again, and had the same issue. I tried loading up a backup, and the one from when I installed ML showed up, but after selecting it, nothing happened.
So I tried safe booting it. No effect, other than it takes longer before the wheel appears.
Next step was resetting the PRAM. First couple of attempts didn't result in a reset, so I moved on to the SMC.
After resetting the SMC, I still saw no improvement to my situation, so I tried resetting the PRAM. This time it did reset, but the computer still hangs up.
Now, I'm not really experienced in all this stuff, but I tried taking a peek in verbose mode... things got interesting here... things seem to load up like normal until it gets to a line along the lines of "USBMSC non-unique identifier ############### device not responding"(Sorry, going by memory here, no computer at home). This line begins repeating to infinity, with the occasional "timed out" message thrown in for good measure.
Now, there's nothing plugged into my computer, I haven't had any issues leadinig up to this, and I haven't recently installed new hardware or software. I tried holding down cmnd-option-o-f, but nothing happened. I had to get back to the office, so maybe I just didn't hit the buttons properly. If I get into openfirmware, is there anything I can do from there?
I don't have regular access to another mac. And, seeing as I work, it's not that easy for me to get in to the genius bar.
Thanks for whatever help you guys can provide!
edit: upon further reading, I see that I may not have tried safe mode properly. the instructions I read said to hold shift from before pressing the power button, now I see some instructions that say to wait until you hear the tone. So I will try that when I get home.... but please, feel free to throw in any theories until then!
edit2: if I ever got a restore disk, I don;t know where it is now.
edit3: 2009 iMac, not 2008. It's 27 inches.

Try booting with Command + R depress to enter the Recovery Partition.
Then start Disk Urtility and repair the disk.
Allan

Computer froze...Now just grey screen after reboot

Hi all,
After installing leopard on my machine (1.5 yr old Macbook), it has worked fine for me since dec. Today at work, my mail froze, but unlike usual, I couldnt even force quit. So i held down the power button to reboot.
It rebooted the first time with a ´´do not enter´´ symbol.
After that, it reboots BLANK GREY SCREEN.
eeK! Help, please! I am out of the US right now in a land of very few mac repair centers. Suggestions...

I was going to suggest you maybe experiencing the same slow boot up as me.
The screen appears first blank grey for almost 2 minutes then after a protracted blue screen for another 4 minutes I finally get to the log-in.
But it appears you may have received other technical advice.

HT201412 I recently received an update option with the iOS 6 update on my iphone 4. I pushed ok and after 30 minutes it told me to connect to itunes and reset my phone. I did and the results are my phone now has a blank grey screen and then powers on and

I recently received an update option with the iOS 6 for my iphone. After clicking ok, my phone wanted to conect to itunes. After that it wanted me to reset the phone and after all of this was done my iphone had a grey screen and now turns on and off again on its own with out ever going past a grey screen. It will not reconect with itunes of function at all. Please help

http://support.apple.com/kb/HT1808

I updated my iphone4 and now there is just a screen with blue itunes circle and a picture of the charging cable, it won't do anything

I updated my iphone4 today and now there is just a black screen with a blue itunes circle, below that an up arrow and below that a picture of the charging cable that plugs into the phone. If I hold the power off button down the screen shuts off but no slide msg to power off. The home button does nothing.

http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

Macbook Pro 2010 OS X ML Won't Reinstall - Now Mac Stuck on Grey Screen

Two days ago I restarted my computer and it was stuck on the grey screen. I was able to enter safe mode and decided to reinstall OS X ML. It downloaded, and when it went to reinstall, I get an error. Tried several times, no luck. So I made a boot disk on a USB key, still no luck. "There was a problem installing 'Mac OS X'. Try reinstalling."
Now I cannot even enter safe mode. When I hold down the shift key, the apple icon scrolls through multiple icons. When I let go, the computer freezes.
I've checked the disk on Disk Utility and it says it's OK.
I have a disk copy of Snow Leopard, should I try reinstalling that and then upgrading to ML after?
MBP 2010 i7 2.66
Thanks!
Owen

Holding the shutdown buttom down for several seconds solved the problem. When I booted my mac again, it continued with the update. However, do you guys think my mac have taken damage of this?

My MacBook is 5 years old. Until recently, I had no problems. I had a CD that got stuck in the drive and I was able to remove it. But now there is a grey screen with a file folder and question mark in the middle. How do I fix this?

I have tried rebooting the MacBook several times as well as resetting it. If I turn it off and then turn it back on while holding "option" a mouse appears on the screen but nothing else. This started earlier today when the screen froze and I had to restart the computer (with the CD still in it). I have not been able to get back to the computer since.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the operating system files on the hard drive are somehow corrupted or damaged.
If you don't have your install disks you can get the 10.4 gray disks by calling AppleCare. 1-800-APL-CARE (1-800-275-2273) They can send them to you for about $16 per disk plus S & H. Just give them your serial number and they'll know which ones you need. With the original disks you also get the iLife that was current when your MacBook was bought included on the #2 disk.
Or if you don't have any files you want to recover from your hard drive you can get Snow Leopard for $29 if you have at least 1gb of RAM and a working DVD drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY You would then erase and reformat your hard drive and install Snow Leopard. You won't need the box set unless you want the latest iLife and iWork. If you only want iPhoto or other single apps you can get them from the App Store in 10.6.6. iPhoto, iMovie and Garage Band for $15 each and Pages, Keynote and Numbers for $20 each.
If you have files you want to recover you can get a larger hard drive and put your old hard drive in an external case. After you install the Mac OS on the new hard drive you can plug in the old hard drive in the external case by the USB connection and try to access it that way.
To buy a hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here's instructions on replacing the hard drive http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088
Here's a cheap SATA external hard drive case on eBay http://cgi.ebay.com/USB-2-5-SATA-HDD-HARD-DRIVE-EXTERNAL-ENCLOSURE-CASE-BOX-/120 636286623?pt=PCC_Drives_Storage_Internal&hash=item1c167ba69f

I have lost my disks for my imac computer and now its on a grey screen cause i have no time machine backup. How can i restore my imac to the original out of box state please

Is there anyone that can give me the steps to erase everything and have out of box state again. i lost my disks. i ordered a os from apple
not the lion that my machine had but another one. is there anyway i can just erase everything and start over. please help

You need to contact Apple Customer Service about purchasing replacement discs for the computer. You have posted in the PPC forum, so I assume you do not have an Intel Mac, but since you haven't stated what you have we simply don't know enough to assist you.
Customer Service: Contacting Apple for support and service - this includes international calling numbers.

Encore CS6 First Play problem

Long-time Adobe user with CS6 Master Collection. Not come across this one before, though.
Simple Encore project using 3 PPro sequences via Dynamic Link.
Set up so a 20 sec video plays automatically then drops into a static menu offering choice of two timelines.
All tests OK, previews in Encore OK, and builds OK.
HOWEVER, the resulting DVD skips the intro video and starts with the menu, despite the intro video being set as First Play and testing OK inside Encore.
I've built the project from scratch twice now with the same result.
Any hints as to cause and cure?

OK. I eventually tracked it down.
Before adding the intro element, I started with the menu. When I added the intro movie, all looked good on the flowchart and it played OK in Encore, but, as I explained initially, when burned to DVD playback started with the old menu, not the new first play.
I tried deleting Encores preferences (start with SHIFT+CONTROL) to no effect.
I tried adding STOP at the end of menus, to no effect.
I also tried a variety of other first play items, but the DVD always started with the non-first-play menu.
Eventually I looked at the project properties and found that the title button and main timeline were still pointing at the original first-play menu item, not the one currently selected. Changing the main timeline had no effect, but changing the Title Button to the new first-play timeline finally solved my problem.
It seems possible that there is an issue with updating all relevant items in Encore CS6 (Windows, fully updated) when changing first play. Or am I missing something that makes it my fault here?

Transition from first play movie to menu

Hi all,
I have a short video track (8 seconds) which I have set to First Play. When the DVD is inserted the video plays.
Now I want to use a custom transition to go from the end of this video track to my Main menu.
When I select the track I can set a custom transition in the Inspector. However, the transition does not play. Not in the Simulator, nor in the test compile I have made. The video plays, and at the end it just cuts to the menu. Am I missing something here ?
Ronny

Rommy
Transitions don't work with tracks, but you can use some workarounds to get the effect.
One option is creating the trasition inside the first play video itself: take your menu design and use it in the video creating the trasition in the video application you have (FCP. Motion) and give the final video background still a duration of i.e. 30 seconds.
The use this animation as video background in your menu and set the Loop Point to the time where the menu must start: lets say 8 secs (your animation) + X secs (your transition).
The menu will loop over the video still and you'll get your effect. You can use a simple script to jump to menu loop point (look for it in the user manual) or you can build a second copy of your menu without any intro animation, and use it for the jumps back from your tracks.
Hope you get the idea !
Alberto

Videos stopped playing... I get a black screen then plays for a few seconds and freezes. Have downloaded the latest Adobe flash player and it did not help.

Videos stopped playing correctly. Now I get a black screen, then a few seconds of video and it freezes. I downloaded the latest Adobe Flash player
and it did not change anything. Thanks for your help. CP

One of the following steps should help.
1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content: > "Enable Plug-ins".
       or
    Internet Plug-ins > "Allow all other plug-ins
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box beside
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes beside all items.
    Check the box beside "Remove all website data".
    Click "Reset".
5. Turn off Extensions, if any.
    Safari > Preferences > Extensions
     Now try YouTube.
Best.

Did latest updates now grey screen

Hi All,
I guess I didn't wait long enough before doing the last updates....... I first ran the firmware update by itself, everything seemed to work fine. I then repaired permissions and ran all the other updates. Now, I get a grey screen with the Apple logo, a spinning dashed wheel, and a grey progress bar that goes about 1/2" then disappears, followed by another progress bar that goes about 1/2" then the computer shuts down.
I have tried zapping the pram.
I then started from the 10.6 install DVD and ran Disk Utilities. It said my disk (drive) needed to be repaired and to repair the disk. I ran "Repair Disk" only to get a message that said it was "unable to repair disk" (or something close to that).
Any thoughts before I wipe the drive (I really don't want to do that even though I think I backed-up everything)?
Thanks in advance.
P

ok... i just got back from the apple store genius bar and the tech was able to boot my computer up to another mac using a fire wire cable so that i could transfer my files off (i have an emac, so when i got home i hooked them together with a fire wire cable, pressed and held the 't' key while starting the PB up, and it booted as a drive on my emac so i could copy my important files over).
my next step is to send it out to apple service. unfortunately i don't have apple care coverage, but it will only cost $310 plus tax to fix EVERYthing that is wrong with it. this works out to be a pretty good deal since i'm fairly sure i need a new logic board, dc inboard, battery, and lower memory slot. hopefully they'll be able to fix all that and send my PB back to me good as new.
unfortunately, i don't know how to solve the 'not being able to start up' issue, and i'm sorry to hear others are having the same issue. the tech at apple was not able to get my PB to start back up even after resetting the PMU. hopefully someone else will find a solution to this... as for me i'm just going to bite the bullet and send it out to get fixed.

Trying to restore, now at a grey screen saying connect to itunes.

I dont know what to do. I forgot the password so i restored it. Now its at a grey screen and saying connect to itunes. I did connect and nothing happened. So i rebooted it and nothing happened. What do i click on? Do i need to restore again?

http://support.apple.com/kb/HT1808

Forgot to change first play to track now DVD is just grey screen

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