Forgot to deactivate Adobe Acrobat XI Standard

Tech forgot to deactivate Adobe Acrobat XI Standard before reimaging PC.  Now, how do we get the S/N to be available for downloading back to this PC?

I assume Acrobat was not part of the image from what you say. As for the SN and install files, use the ones you should have backed up last time you did it. If you downloaded from Adobe, you should be able to log in and get them again from the Adobe site. This time be sure to back them up. If you lost one activation, you will have to call Adobe Support about that issue, explaining what happened.

Similar Messages

  • How to deactivate Adobe Acrobat 9 Standard on notebook(old), to get the license free for an installation on notebook(new)?

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    Yes, I do need deactivation, because the other one runs on my desktop pc. 
    And no, there is no deactivation option in the help menu in my version (acrobat 9 standard).

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    I am having Adobe Acrobat 9 Standard installed in my Dell Inspiron 2310 pc.  Due to some issue, Dell advice me to take up back up of all, for windows reinstallation. I am having window 7- 64 bit. I am having  Original CD with product Key number with me, valid for 2 pc, although using just one. Please advice how to do

    Hello yogeshjain,
    You might need to choose 'Deactivate' option under Acrobat Help menu.
    Once you are done with Windows reinstallation, you can again activate Acrobat with the registered serial number.
    For more details, you can simply refer:
    Activation & Deactivation Help
    Hope it helps.
    Regards,
    Anubha

  • How can I re-install Adobe Acrobat XI Standard on the same machine

    My machine had crashed and so I can't deactivate Adobe Acrobat XI Standard.  How can I re-install on the machine?  There are no ways to contact customer support to reset the count as suggested in one of the forum post. What are my options?
    Thanks.

    Hey,
    Please elaborate your issue. Why would you want to deactivate your acrobat xi?
    Moreover as you mentioned that your machine crashed.. so do you mean that you have lost access to your operating system and all its files?
    Regards,
    Rahul

  • Adobe Acrobat 9 Standard - invalid serial number after transfer

    Hello,
    Trying to install my Adobe Acrobat 9 Standard on a new computer.
    I followed the instructions to deactivate the licence on the old computer and documented my serial number (out of the REGISTRY). I also got the message, that the deactivation was successful.
    When I now try to install the software on the new computer, this fails with a message that the serial number is invalid (but I checked serveral times for typing errors).
    Any help?
    Kind regards
    Ruediger Schultz

    What is in the registry is not necessarily the serial number. If you registered the software, you can find the serial number under your account on the Adobe website.

  • Adobe Acrobat 9 Standard Serial Number

    I puchased a copy of Adobe Acrobat 9 Standard that came with a Dell Vostro 1710.  I have since stopped using that Laptop and moved the Adobe Acrobat to a workstation with is a older Dell Dim 8400.  I am now replacing that workstation with a New Dell XPS 8500 and wish to move the AA 9.0 Standard to this workstation. 
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    The serial number might be on the system, but only in encrypted form. As long as you registered or can provide proof of purchase, the Adobe folks may be able to help.

  • Problem with the product activation adobe acrobat 9 standard.

    I have a problem with the product activation adobe acrobat 9 standard.
    It is a failed hard disk to the pc and was not able to deactivate the license adobe.
    Now I replaced the hard drive and reinstalled the software but it tells me that all licenses are used.
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    Adobe can unlock licenses, this is a normal thing for them to do. You must contact them directly, there is no trick or other way.

  • Creating Back navigation in Adobe Acrobat 9 Standard

    I have a huge pdf - actually an e-book - of more than 350 pages. Each page contains a health therapy with certain words hyperlinked which go to an explanation in the glossary, which is towards the end of the document. This means that the reader could click off page 9 to find themselves in page 320, and then after they've got their explanation, they will want to return to their original page (9).
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    On Acrobat 7, there was a way of doing this. And it is explained here in this tutorial:
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    The way to do it is found in Lesson 4, Section 3. It says:
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    So please can anyone here help? I would be very grateful.
    Thanks for listening!

    Thank you for your swift response,
    The problem is that the form has to be filled out and then submitted via email, as you mentioned the email clients have trouble, I do not have a problem with the amount of submissions as I do not think I will ever hit the max on the form.
    I have been doing some digging, can I use "Extend Forms Fill-In & Save In Adobe Reader" function on the form so the users can fill out the form and then save it? And if so are you also able to have the "submit Form" function with this or can it only be one or the other?
    Thanks in Advance
    Laig007

  • Printing in adobe acrobat 9 standard

    when printing a pdf file from a autocad lt 2011 program using adobe acrobat 9 standard program, viewing the pdf file some of the text is missing (random text missing not always the same) this does not happen all the time. does anyone know why this would happen?

    Check the settings in the Print Screen / Page Handling section - you may need to check or un-check the auto rotate and center button?

  • I have a license for Adobe Acrobat XI Standard.  How do I download Adobe Acrobat XI Standard?

    Hello.  I have a license for Adobe Acrobat XI Standard.  How do I download Adobe Acrobat XI Standard?  It seems to be gone from the website...

    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/ACRO/11/win32/AcrobatStd_11_Web_WWMUI.exe" on this server.
    Reference #18.c81c55c.1422713620.1029cb61
    What's wrong here? Anyone?

  • Adobe send does it come with adobe acrobat xi standard

    i have adobe acrobat XI standard - do i get to use adobe send with this version?

    No, but it does come with Acrobat Standard DC

  • I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been dama

    I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been damaged.  To create a PDF document, go to the source application then print the document to .pdf"  I am going to the source application and printing the document to .pdf yet it's saving the file as a .log file.  After reinstalling the software, I initially didn't encounter this problem but on my second and third attempts to convert files to .pdf format, this error message reappeared.  How do I resolve this problem?

    I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
    the log says the bellow details...what's the problem and how can i resolve it? thanks.
    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%
    %%[Page: 2]%%
    Cambria not found, using Courier.
    %%[ Error: invalidfont; OffendingCommand: show ]%%
    Stack:
      %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

  • Invalid redemption code - can't get my serial number for Adobe Acrobate XI Standard

    I keep receiving a message, "The code you entered in invalid." for my redemption code.  I used the number one and the small l and a zero and a capital O in my redeption number and still get the same message.  How do I get the serial number so that I can download my Adobe Acrobat XI Standard program that I purchased from Best Buy today?

    Hello - Is the issue still pending

  • I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

    I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

    Hi James ,
    Make sure you are entering the correct serial number.Try it once again and check.
    If it fails please get in touch with Adobe Support.Here is the link for the same.
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • I have Adobe Acrobat 9 Standard on both of my computers.  Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.  After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software v

    I have Adobe Acrobat 9 Standard on both of my computers.
    Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
    After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
    The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
    Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.

    ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

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