Forgotten iCloud password and not recieving password reset email.

Hi, I have an iPhone 5, iOS 8.1.2.
My iCloud account is an Apple ID that I do not use anymore, yet I can't sign out because I don't remember the password. I also don't remember the security questions.
When I request a password reset, I'm supposed to receive an email, but I'm not finding any, in any mail box, of any of my email accounts.
Please help? I really want to sign out of the iCloud account and deactivate/delete it so I can use my current one.
Thanks. I really appreciate any help.

Greetings LeahAly,
If you are having an issue with not receiving your password reset email, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

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Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

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I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? <br />I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation <br /> and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
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You can't. Send them this link and tell them to follow its instructions.
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Hi, I can access my account, i have my username and password . But I forget my answer of the security question. And I lost the reset email. Any other way I can reset the reset email? I still have my redeemed gift card money in there.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music it no longer goes to icloud an does not show up on my iphone.

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I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
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Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
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Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Don't get password reset email from Mozilla

I filled in the 'please reset my password' form 3 times and still do not see any password reset email. Over the weekend all my bookmarks disappeared and the solution apparently is to logon and perform a Sync reset. But I can't do that without my password. How can I get my new password link? I use gmail and my spam folder has no reset email. Is the Firefox password reset service working?

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I am having a strange issue with password reset emails. I have two email addresses. Hypothetically [email protected] and [email protected] My apple ID uses the login id of [email protected] and has another account associated with it called [email protected] When I request a password reset it is sent to [email protected] I can't find out why it's sending it to this account that I don't see as being linked to my apple ID. At some point in the past I have must have had this email address, [email protected], associated with my account but don't see it anywhere. I can still access this email address and can still retrieve the emails but I will be losing this email address next year... I get all notification emails to my @home address - only the reset emails go to @work.
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Regards,
Serialc

So an example of why this is weird if I was not clear. When I change my apple id phone numer I receive an email on [email protected], when I ask for a password reminder I receive it on [email protected]
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Serialc

Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
So, I'm logged in, but can't change anything, or use some skype features.
My username is [Redacted for privacy.]
SOS

I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
My email looks like a very popular typo.

HT5787 I can't receive password reset email!

I can’t receive password reset email. Probably because this email address has been used before as second email to another Apple ID. I removed it from the other Apple ID a week ago but still can’t receive reset email.

Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

Forgotten iCloud password and not recieving password reset email.

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