Forgotten iPod Touch - Restriction Password lock out

My son has set his iPod restriction password differently to his main access password. However he can't remember what he set it to. Should he delete and reset everthing on his iPod?
Will this allow him to set new passwords to access his restrictions as well?
Regards,

Two choices. If you added the Restrictions passcode after the lates sync (it includes a backup the restore from that backup. Otherwise you will have to restore to factory defaults/new iPod. If the Restrictions passcode in in the backup it willbe restore with a restore from backup.

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IPod touch disabled, password lock out, not appearing in iTunes devices

Hi,
My daughter has entered the wrong passcode on her new iPod touch multiple times and now there is an error message on the screen saying iPod is Disabled - connect to iTunes. When I connected it to iTunes, the following error message appeared : 'iTunes could not connect to the iPod touch because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes'. This is not possible because the iPod is disabled. The iPod does not appear in as a device in iTunes, nor is it visible as a folder on 'my computer'. iPod has never been synched with any computer and it does not synch when connected to my PC. I have tried re-setting the iPod by holding down both the on/off and home buttons but to no avail. All of help I came across directed me to the device in iTunes but it is not possible to do this. Can anybody help?
Thanks in advance.

Place the iPod in recovery mode and restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

I daughter's iPod touch is password locked and authorized to computer that doesn't exist anymore. i want to set it up on my iTunes but it won't recognize it because of the failed password attempts. what can i do?

My daughter's ipod touch is password locked and attached to a computer that doesnt exist anymore. i want to authorize it to my computer itunes account but itunes wont even read it due to the password failure. what can i do?

That's by design. The password is designed to protect the user's information and cannot be circumvented. You can restore it to "new" condition though, and sync it to your computer. The iPod Touch's content will be securely erased by doing this.
Refer to iOS: Unable to update or restore. Follow the instructions exactly as written.

I forgot my password to get into my IPod Touch and am locked out.

My daughter locked me out of our IPod touch. My computer is so old that I am not able to get into the Apple Support to see how to fix it. Does anyone know a way around this? Is there a way that we can unlock the touch without hooking it up to the computer? She never used to put a password on it until she started taking it to school and was afraid other kids would get it and look at her stuff or get into the apps. Can I call Apple and ask them or do I have to hook it up to the computer to unlock it? Please help! I am desperate!!!

Click here and follow the instructions.
(89805)

Ipod Touch - White Screen Lock Out - Apple response poor/process inflexible

Hi
I have 2 Touchs and one has the random white screen issue. Screens goes grey`white and there's nothing you can do, till what seems like it needs to be recharged. i haven't had this happen when at home and near the 'master dock' .
I see thats its a prob that is more and more common, and have also seen on other forums that Apple are acknowledging it and in some cases have been providing freebies as sweeteners as well (allegedly).
So first - does anyone have any 'fixes' - other than what I have seen which is a replacement?
And secondly this is my 'Apple Service experience so far'
I called Apple UK support on Thursday morning, and pressed the options for Ipod and then Touch.
A woman answered and as soon as I told her my issue she advised she was IPHONE SUPPORT ONLY as that was section I had come through to and could not help me. I asked to be put through to relevant help section.
On hold for a few mins then line went dead.
Called back - making sure i pressed Ipod Touch options - in case it was user error first time - (it wasn't BTW) anyway got put through to IPHONE support again. This time the woman agreed to help, although i shall temper that by saying that my perception was that she started that day and had a script of 'if x do y' questions.
I explained the issue and that I had carried out web research. She was very polite but asked me questions I had already answered in my pre amble - i.e. screen is locked out, no response from buttons etc - but I was still asked what happens when you press the power button. Anyway I stuck with it - she then asked what firmware I had, and i advised I just upgraded to 1.2.
Ah thats the problem - you need to upgrade to LEOPARD (I have Tiger). That annoyed me as clearly thats rubbish and was really her ' ad libbing' I explained I had 2 touchs and other was fine.
She consulted a colleague and suggested I either send it in or make an appt at my local Apple store. Thats when it really went down hill...
More disappointed at the process, I called my local store (Regent Street - London) and was advised that the Touch would be replaced under warranty - but that I needed to make an appt to have that done, and no they couldn't make an appt on line (you are warned that up front in the recorded message before you get to speak to anyone). This I find odd - two people from Apple advise I can get a replacement under warranty, yet I have to make an appt - thats not good service.
As i am nearby, I decide to go to the Apple store anyway. I get same story and ask to speak to the manager. He is very well trained. He says all the diplomatic things, he agrees unit will be replaced under warranty, but says I have to see a technician - but I cant until tomorrow at earliest.
What then follows is a discussion about the process - his argument is that it allows the customer to attend at a time that suits them (but it suited me NOW - I was nearby). In reality the converse is true you can only chose a slot that suits apple.
The manager, stated that there are two diff stocks of goods. Items for sales and items for replacement. I suggested that he went to the replacement pile and provided one from that. NBo go - the technical dept could only do that.
I agree that booking for TECH SUPPORT is a great idea, but for a product replacement under warranty - especially when 3 people (and user forums) had advised this would be the case - this is not good service at all. The manager looked at me and uttered platitudes along the lines of ' thats your opinion', ' you are entitled to think that' - all of them verging on patronising. he even went as far to say that customers like being able to book a slot - erm - they have no choice!
He advised he 'would take my views on board' and would 'pass them on to the manager' - he was in fact the deputy manager. I left my details and explicitly asked for her comments - needless to say I am still waiting.
So i feel like I have fallen out with a close friend. I have been an Apple convert for 2 years now and this is our first major falling out. I am annoyed, as a customer, at being treated like this and forced into such a rigid system, and bitterly disappointed that a company that has such a a wonderful end user experience in terms of the products themselves and the sales side should treat loyal customers (in fact any customers) this way when trying to dal with faulty goods!
So, anyone have any thoughts - agree/disagree - who can I voice this to in Apple - the store doesn't seem to care past lip service!
I will also try to repost this on the general area if there is one
Rgds
Michael

Hi,
I used to work at an Apple Store so I have 2 summers of customer service experience under my belt. Let me just say that, yes, I empathize. Some of the store policies are ridiculous, which is partly why I left the company. Well, ok no, I just like to say that that's why I left. I'm actually a student.
Anyways, whoever told you that you can't make an appointment at the Genius Bar was WRONG. Shame on them. Go to this website (it's just apple.com/uk/retail (and Regent Street's site specifically) and on the right hand side there's a column for you to click Genius Bar Reserve.
http://www.apple.com/uk/retail/regentstreet/week/20071118.html
Here's the entire gist of the store policy. The store is obligated to give you a new iPod Touch if there's a manufacturer defect within 2 weeks of your original purchase. You'll still need a Genius Bar appointment, but all they do is take a look at it, confirm that it's a defect, and they'll return it for you (& they'll label it as DOA - Dead on arrival), and give you a new one. Easy.
I'm guessing you are outside of the 14 day period which is causing you all the trouble. So now we're talking about the year warranty. So you got your replacement iPod touch. Should there still be a defect in your replacement, you still have 14 days from the day you received THAT iPod touch to get a new one. There's a chance that if you talk to the manager (a different one and there are several), he'll hook you up with a brand new iPod touch, without having to go through replacement protocol.
The manager you talked with sounds like a jerk to me, and believe me, I hate it when Apple employees try to think theyre "all that." We student employees used to laugh at how seriously some employees took it. But really, those guys are there to help you and give you solutions, at least that's the company line. With that in mind, demand them to do what's right. I wish I could actually help you. I used to take care of people in situations like these all the time.
Good luck.

IPod touch - Restrictions password Unknown

What do I do if I can't remember the restrictions password on ipod touch?

- Either restore the iPod from a backup that does not have the Restrictions passcode
- or restore to factiory settings/new iPod.

IPod Touch Restrictions Password

My son got a new ipod touch 5g and set it up with the same name as his 2g that he is giving to his sister. He wants to reset the new iPod touch, but it asks for a restrictions password. We do not have this password. Where can we get the password or how can we get around this to reset his iPod touch 5g?

Then just restore to factory settings. This will delete all data.
Follow link below
http://support.apple.com/kb/HT1339

My iPod Touch has been locked out for 22 million minutes, and will not let me restore it?

I hadn't used my iPod in at least a few weeks prior to turning it on and charging it. After I did, it gave me a notification that said, "Disabled for 22, 311, 091 minutes." So I looked into it and decided to restore my iPod using iTunes on my computer. However, after attempting to restore it, it told me that I would have to enter a passcode on it. I do not have any access to other computers, and it won't connect to the Internet to use Find My iPhone unless I used voice command to access FaceTime -- which only works when it is unlocked. I know the password, but I really don't want to wait for a month or so to access it. How do I fix this?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT4113 I have an ipod touch and am locked out. not sure how to reset it

I have an ipod touch and it is disabled and not sure how to enable it. can anyone help?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

Hi my ipod touch has been locked and i dont know the password to it.

Hi my ipod touch has been locked and i dont know the password to it. What do i do because my computer says it has to be unlocked before i can do anything. So if you have an answer that would be great thanks.

You have to restore the iPod.
Launch iTunes, and place the device in Recovery Mode per the instructions here: http://support.apple.com/kb/HT1808

HT1430 locked ipod touch with password - tried to reset ipod by holding power button and home button for 10 seconds and it still came up asking for a passworkd

locked ipod touch with password - tried to reset ipod by holding power button and home button for 10 seconds and it came up asking for password again

If you forgot your screen-lock passcode then:
Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
You can redownload iTuns purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT5569 Tried this but still not working and unable to load Itunes iOS: Wi-Fi settings grayed out or dim Symptoms In rare instances, the setting to turn on Wi-Fi on your iPhone, iPad, or iPod touch may appear grayed out or dim. You may see the following w

Tried the below and still no good - any suggestions
iOS: Wi-Fi settings grayed out or dim
Symptoms
In rare instances, the setting to turn on Wi-Fi on your iPhone, iPad, or iPod touch may appear grayed out or dim. You may see the following when you tap Settings > Wi-Fi.
If this occurs, you can't turn Wi-Fi on, and when you try to turn Wi-Fi on, your device won't respond. If you're using iOS 7, Wi-Fi may appear to turn on and off in Control Center, but Wi-Fi won't respond.
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.
Last Modified: Dec 9, 2013

Your device has a hardware failure and only replacement or repair will fix it. Take it to an Apple Store or an Apple authorized service provider.

Turn off "find my ipod" when you are locked out.

How do I turn off "find my ipod" when I am locked out of my ipod and I want to reset and then backup?

There is no way to backup the iPod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

IPod touch disabled - password problem - was able to reset apple id

iPod touch disabled - password problem - I reset apple id & password, now having trouble syncing.

iOS: Forgotten passcode or device disabled after entering wrong passcode
Try restoring Recovery Mode:
iClarified - iPhone - How to Put an iPhone Into Recovery Mode
If unsuccessful, try DFU mode:
iClarified - iPhone - How to Put an iPhone Into DFU Mode
After restoring, set as new iPod:
iOS: How to back up your data and set up as a new device
OR
Restore from back up:
iOS: How to back up
Hope this helps.

TS1398 The wifi option on my ipod touch 3 is greyed out, how do I fix that?

The wifi option on my ipod touch 3 is greyed out. How do I fix that?

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

Forgotten iPod Touch - Restriction Password lock out

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