Forgotten itunes password
Does anyone know how I can reset the itunes password on my son's ipod? We have forgotten the password, and when we request an email, it doesn't show up in either of our mailboxes, junk or otherwise. And, apparently, I used a made up birth date for the security question....
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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Forgotten iTunes password security questions...
Trying to purchase any media in iTunes and security questions. And yes, many iTunes purchases have been made on my iPad2.
With my 3 y/o iPad 2, I've been greeted with the security questions:
Childhood friend and first car.
I don't remember either as far as answers go.
So going to customer support, I was greeted again with non-specific areas of faq.
I'd like to find another way to recover my security answers other than this run around forms.
Just riles me to have to resort to this.
Thanks a bunch!Just to follow up on my small issue.
Called support explained situation to Bruno. Outstanding customer service! In mere moments I was totally reset and back downloading in minutes.
Fast, courteous, and personable service.
Yeah, no wonder I've been a loyal Apple customer since 1998.
And that $19 support charge? Fuggetaboutit. Never happened.
Thank you Bruno and Apple, Inc. -
I did not sync my iPod Touch with iTunes and I have forgotten my password and now it is locked. I have the recovery mode screen at "conect to iTunes", but iTunes is not recognizing it. How do I unlock it?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs
Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID -
I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?! HELP!
My apple id attached to my itunes account has expired
They don't expire. As far as anyone knows Apple IDs live on forever - if you forgot its password use https://iforgot.apple.com. Good luck with the answers to whatever security questions it asks.
... I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?!
Right! That's the reason you do not create a new Apple ID.
As far as Apple is concerned a new Apple ID is a completely different user, with absolutely, positively no access to anything available to any other Apple ID.
Concentrate your efforts on resetting the password to your old Apple ID. It has not expired, and is the only way to use all your existing iTunes purchases, App Store purchases, computer authorizations... etc. Forget about the new Apple ID you just created. -
My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to transfer my itunes songs that were purchased using a previous apple id and windows pc ( I now have a macbook pro). When I try and download the itunes files, a message appears telling me that 7 songs purchased under the old apple id cannot be added to itunes on my macbook( the rest are added ok). I know the previous apple id, but have forgotten the password. When I try and retrieve the password using the security questions, I am asked for my birthdate. When I enter my birthdate, I am told this information is incorrect! Thats as far as i can go!
How can I update my apple id( and remove any old ones) if I can't retrieve the old password?You need a third-party program lke one of those discussed here:
newer copy -
Hello,
I have multiple iTunes accounts. One I cannot access because I've forgotten my password. It's telling met dob doesn't match what's on file (which is obscured) and I no longer have access to the recovery email address on that account. How can I access this account?
Thank you in advance!https://iforgot.apple.com/
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My dausgther has forgotten the password to her ipod touch. The ipod has never been sunced to itunes. Is it possible to recover the contents of the ipod?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?
JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore. -
I have forgotten my password to my ipad. I have it plugged up to itunes now. how can i restore the password?
you navigate to the ipad in itunes and choose restore and choose restore to factory settings
it's the only way to remove to remove it
well that and if your last backup was before you put the passkey on -
The problem is that my iphone isnt connected/synced to iTunes and i've forgotten my password so iTunes isnt connected either so can someone pls help me?
PLEASE HELP MEHi Someonewashere,
In the article you were coming from, there is actually a section regarding what to do if you have never synced to iTunes before:
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Regards,
- Brenden -
i need help getting my password to open my iphone
<Phone Number Edited by Host>if you have forgotten your password all you can do is restore your phone in itunes but this will delete everything. you could try 3rd party apps but your results won't be guaranteed
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I have forgotten my password to my Ipod. Everytime I try to restore it, back it up or update it to the new 6.1 version of Itunes, it won't let me. What do I do?
What happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Any error message?
The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
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