Forgotten my security questions so now can't buy off iTunes. Help

Forgotten my security questions for iTunes ..........help

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • I want to buy an app, but I can't because I forgotten my security questions which I can't reset because I didn't mention a rescue mail box...

    Hello
    I want to buy an app, but I can't because I forgotten my security questions which I can't reset because I didn't mention a rescue mail box...
    I have already bought apps and games, but from my iPhone 4S, here i want to do it from my iPad 2, that's why it asks me security questions.
    Please help me.
    PS : The App is Pages.

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

    Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

    Hi Bo abdulla,
    You will need to contact iTunes Support to get them reset for you:
    By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email: https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I have forgotten my security question answers and can not access my account settings without them. What is the answer?

    I have forgotten my security question answers and can not access my account settings without them. What is the answer?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Yo have forgotten my security questions. What can I do?

    I have forgotten my security questions to my account and I can't buy Anything. What can I do?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113769)

  • HT4539 I cannot remember the answer to my security questions, so now I cannot purchase from iTunes

    I cannot remember the answer to my security questions, so now I cannot purchase from the iTunes store. Incidentally, I remember my password and can connect on my iPad.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
    If you also can't remember your iTunes account's password then you can try getting it reset via http://iforgot.apple.com or by contacting support via the HT5699 link above

  • HT201363 i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help

    i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101115)

  • I need to reset my security questions so i can make purchases. Please help

    How do i reset my security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1920 I don't remember the answer to one of my security questions there fore I cannot buy to download Help :

    I cannot remember where I was Janurary 2000

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I have no rescue email address and I have forgotten my security question. What can i do ?

    What can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I have forgotten my security questions and now i cant download a book. I have tried going into apple id management and followed these instructions. The option to send it to my rescue email address is not there.how do i reset them?

    I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.

    i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.

  • I've forgotten my security questions, and I can't find a way to change them. Help?

    I can't remember the answers to my security questions, and I've no idea what to do. Help me please!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99102)

  • HT5312 What do I do when I can't remember my security question answers , I can't buy any songs or games and I can't find anything to reset it , please help.

    I really need help, my iTunes account won't work until I remember my security question answer but I can't. I contacted customer service but nothing is helping me , if you have any suggestions please help.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • HT201303 I forgot my security questions and I can't buy nothing in the app store

    I need help I forgot the answers and I need to download an app. I emailed the app support but they haven't answered. Thanks for helping :)

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can I retrieve my security questions? I can't buy any songs..

    I created my yahoo mail to retrieve my security questions but then again I can't recieve any email.

    Read here: http://support.apple.com/en-us/HT6170
    You may need to contact Apple Support by the looks of it.

Maybe you are looking for

  • Sscrotwm - A bloatless fork of the scrotwm/spectrwm window manager

    So I forked scrotwm/spectrwm with the goal of making it a bit lighter and cleaner. sscrotwm on GitHub sscrotwm on AUR (For current scrotwm/spectrwm users, just remove everything involving libswmhack.so to resolve the conflict.) So far I've mostly bee

  • Profit center for AUC settlement

    Hi Friends, I am trying to settle AUC to final asset with KO88. Posting goes like  Cr AUC gl acct Dr. final asset GL.  But I am not getting any profit centers in that posting. Final asset is assigned to a cost center which is linked to profit center

  • Message type SHPCON, idoc type DELVRY01

    Hi SAP Gurus, I am using message type SHPCON and idoc type DELVRY01 with processing code DELV to post goods issue for a delivery note. I tried to simulate the inbound entry via WE19. I was not able to proceed with the posting because I encountered er

  • Sync Google Calendars to iCloud

    I am currently running OS X Lion and have activted an iCloud account. I recently purchased an iPhone 4s and have had success syncing my contacts between my MacBook, iPhone and iCloud account. I have also had success syncing my Google Calendar delegat

  • Setting up device driver environment

    Hi , I have got Solaris 8.0 on Intel in one of the computers in my company but do not know how to install the DDI/DKI environment . Could somebody point out the procedures.Thanks in advance Pranjal