Forgotten Password and email address.

Hi
I am trying to find an answer for the last hour and unseccessfully. My mother has forgotten both her password and e-mail she used for registration of her account so she asked me for help and I am trying to fiтв and answer how to help her. Could you please give me a hint where to look for a solution?

Hi, Sazi1000, and welcome to the Community,
Please see this information:
http://community.skype.com/t5/Security-Privacy-Trust-and/On-forgotten-passwords-and-lost-emails/td-p/3791118
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continuing problems with the website when contacting their customer service agents. If you still experience difficulty reaching Skype Customer Service or find yourself again redirected back to the Community, please try using a different web browser and - very important - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine

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~~~~~~~~~~~~~
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(94072)

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