Forgotten password tried hard reset and restore and nothing works

My daughter reset the password and then forgot it.  I tried to restore, itunes said I need update ipad software, downloaded it and then got an error 3259 network message.  Then tried a hard reset, and then another restore...nothing...still can;t get in.
Help me please...

At this point, you need to do a forced recovery. http://support.apple.com/kb/ht1808 should help you out.

Similar Messages

  • I bought a ipod touch 4g. it worked realy well on the first two weeks, but them it stoped to turn sideways, and i dont know why! i have checked if the portrait orientation was locked, i tried to turn of and on,shuting down and restoring.but nothing works!

    i bought a ipod touch 4g. it worked realy well on the first two weeks, but them it stoped to turn sideways, and i dont know why! i have checked if the portrait orientation was locked, i tried to turn of and on,shuting down and restoring.but nothing works! Can someone help me i dont know more what to do!!!!.
    And this doesn't let whatch to youtube, videos, typing sideways, playns games tha need the acelerometer.......

    What happens when you try to restore the iPod? Error message?
    If this program will not get the iPod out of recovery mode your data should be safe.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • How do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing  the  MTU nothing works

    Hi all,
    how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing  the  MTU nothing works at  this time. I am using a IMac ML 10.8.2
    Would like some help please.
    Gee

    Hi all,
    how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing  the  MTU nothing works at  this time. I am using a IMac ML 10.8.2
    Would like some help please.
    Gee

  • Unable to install any apps..did reset, reboot, restore but nothing works

    unable to install any apps..did reset, reboot, restore but nothing works

    so you want to restore as new not from a back up and then try to download a application. the purpose for this is the fact that if you restore from a back you then your just putting the save soft ware back on your phone. and if soft ware is the issue then this step just got voided out. if that doesnt work or you did do that then it can be something hardware related and it can be replace through apple for free if your under the hardware warranty

  • My iPhone 4S camera keeps crashing as soon as I open it I tried to reset my phone but nothing worked

    Help!

    Your RAM memory on the phone is probably fragmented. To fix this double-press the HOME button. Then flick the screen image of each displayed app upwards to kill the apps process. After you have killed all apps reset the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears (10-15 seconds). You will not lose any data.

  • I recently when to England.  When I returned to the US, my iPhone 5 wouldn't find the 4G network.  I've tried restoring network settings, I've tried hard resets.  I finally wiped the phone, and now, it won't let me restore anything.  Help!

    I recently when to England.  When I returned to the US, my iPhone 5 wouldn't find the 4G network.  I've tried restoring network settings, I've tried hard resets.  I finally wiped the phone, and now, it won't let me restore anything.  I'm kind of stuck - this is both my personal and my work phone, so I'm really in a bother here.  Help!

    I had "do not disturb" on in England. I did take it off airplane mode periodically, but I never actually used the network.  I stuck to local wifi to do brousing and a bit of messaging.  It periodically told me I was on an English network, but I didn't actually use it.  And I had data roaming shut off all together. 
    when I try to restore, I get this message:
    Your iPhone could not be activated because the activation server is temporarily unavailable.  Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.  If this problem persists, contact Apple Support at apple.com/support.
    When I try it through iTunes, I get a similar message. 
    and the network just keeps saying, "Searching..."

  • HT1430 locked ipod touch with password - tried to reset ipod by holding power button and home button for  10 seconds and it still came up asking for a passworkd

    locked ipod touch with password - tried to reset ipod by holding power button and home button for 10 seconds and it came up asking for password again

    If you forgot your screen-lock passcode then:
    Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Backing up, updating, and restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
    You can redownload iTuns purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

    My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • My child deleted my camera icon and I can't get it back! I've tried reset and hard reset but it isn't working!

    My child deleted te camera icon and I can't get it bck! I've tried reset and hard reset but it's not working!

    Katiegraham wrote:
    My child deleted te camera icon ...
    The App cannot be deleted...
    Check in All Folders and on All Pages/Screens...
    Check in Restrictions...
    Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213
    If no joy...
    Settings > General > Reset > Reset Home Screen

  • On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

    On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

    Did you try to connect in recovery mode and restore without using the latest backup?
    Recovery mode and  How to back up your data and set up as a new device
    If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
    Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
    Those files are located here:
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: If you don't see the AppData folder, you may need to show hidden files.
    Message was edited by: Ingo2711

  • TS1538 red dot glowing on proximity sensor of my iphone 4 and it is dead. it is not connecting with itunes. tried hard reset it's not working as well. also followed iphone troubleshooting assistant but also it's not working. what am i supposed to do now?

    red dot glowing on proximity sensor of my iphone 4 and it is dead. it is not connecting with itunes. tried hard reset it's not working as well. also followed iphone troubleshooting assistant but also it's not working. what am i supposed to do now?

    Make an appointment at the Genius Bar at your local Apple Store or take the phone into an Authorized Apple Service provider.

  • HT5621 i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do

    i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do

    What do you mean you no longer have that Email you can still try old Email that was used to set up IPhone
    Go to Apple ID and click forgot password.
    Bsydd Uk

  • White Screen , Tried Hard Reset / Restore.

    I opened my ipod touch but after i put it back i got a white screen and i tried everything from hard reset to restoring the ipod. please help. i never tried draining the battery but i am not sure how to do that with the screen white. Please HELP!!!
    BTW i also tried the volume up+home + power button method. after all those reset, restore, methods i always get a black screen. Never a Apple Logo.
    PLEASE HELP !!!

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • I tried to reset my iPad, and it has not got past the apple start up page

    I tried to reset my iPad, and it has not got past the apple start up in several hours. I've tried connecting it to itunes but its not detected.
    What can I do?

    I assume that you mean that all you see on the screen is the Apple logo and it hasn't changed for hours from that screen. You may need to restore using recovery mode, since your iPad is not being recognized in iTunes.
    Instructions here.
    http://support.apple.com/kb/ht4097
    But - did you try this first?
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I have been trying to reset all contents and settings on my iPod nothing is happening what do I do do

    I have been trying to reset all contents and settings on my iPod nothing is happening what do I do

    Hey there MP1201,
    It sounds like you would like to reset your iPod Touch to factory settings but the Erase All Content and Settings function is not working. I would next try using iTunes to restore the iPod with this article:
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

Maybe you are looking for