Forgotten security answers with no secure email

i have forgotten security answers also i didn't put any apple ID security questions ,
i need to pay some apps but i could not because of answers

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Similar Messages

I forgot my security answers, with no rescue email as well.

Hey there,
The short version is I need to reset my security answers, I am currenty outside the U.S. so I couldn't contact apple support.
Could anyone help me in my problem ? your help is much appreciated.

Click here and fill out the form. Nobody on these boards can reset the answers for you; you must contact Apple Support to get it done.
(91180)

HT201363 I have requested the email to help me with forgotten security questions several times over many days but I do not get the email; now I cannot use my account without knowing the security question answers?

I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?

Hello Jamped,
It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
our iTunes Account Security team who may be able to help if you can verify your account info:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the very best,
Sterling

HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

How can I have a call with someone from Customer Support if I live in Costa Rica? I have forgotten the answers to my security questions and basically I can't buy anything on iTunes. I do not have a rescue email account otherwise I won't be writing here.

I have been trying to fix this by myself but I gave up! I don't remember the answers I provided before. Tried to have a call with apple support but it seems that this is not an option if you live in Costa Rica. How am I supposed to spend the credit I have in my apple account?
Thank you... Pura vida!

As Costa Rica isn't on this page : http://support.apple.com/kb/HT5699
then try contacting Support via this form and explain that you've forgotten your answers, don't have a rescue email address, and your country isn't on the HT5699 page and see how they reply : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 .

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one?

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one (when I have no password and the security questions aren't working?)

You cannot merge Apple ID accounts, that has never been supported.
You can contact the Apple ID Security folks per the listing in http://support.apple.com/kb/HT5699 and they can help reset security questions and get the account working.

I have forgotten the answers to my security questions. The emails apple is sending to reset this is not reaching me. I want to change my password. how do I go about it?

I want to change my password. how do I go about it? I have forgotten the answers to my security questions. The emails apple is sending to reset this is not reaching me.

Hi ...
Check your junk mail folder just in case.
If it's not there, contact Apple for assistance with your security questions > Contacting Apple for support and service

I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?

I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?

If you forgot the answers to your Apple ID security questions - Apple Support
Apple ID- All about Apple ID security questions
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Contact Apple for help with Apple ID account security - Apple Support

I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?

I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114957)

HT5622 I've been trying to reset my security questions lately because I've forgotten my answers.. But when I try to reset by clicking the send email thing, the email won't come. What do I do?

I really need help, because I've recently bought a ITunes card and I'm trying to buy some songs but it won't let me cause I need my security answers so they know it's me but I have forgotten my answers and tried to reset the questions by clucking on 'Send email to reset' but I did it so many times and hasn't come at all!! I done it a few weeks ago and no email..
What do I do?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89909)

HT6170 I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."

I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
how can i reset them?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.

I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676)

I have forgotten the answers to my security questions and i dont have a rescue email, what do i do?

i have forgotten the answers to the security questions, and im wanting to use my gift card and buy something but its asking for the security questions which i dont know. I do not have a rescue email so i dont know how i can edit and make them questions i will remember????

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117512)

Hi I have forgotten the security answers and changed my email as I no longer use my old one how can I get the answers please

I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store

Click here and request assistance.
(80557)

Forgotten security answers with no secure email

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