Forgotten Security Question/Rescue email not working?

Hi. I cannot remember security questions. I tried to send an reset email to my rescue email, but have not recieved regardless of the number of times i have sent resend email! I do not know how to contact apple support to help me with this problem, since there is no apple support in my country (Qatar). I need to fix this problem in order to make purchases! Please help?

Click here and fill out the form. It includes an option for Qatar.
(100851)

Similar Messages

  • Forgot security answers and rescue email not working

    i bought a new iPhone, and now not in the US., in china now. When I first make a purchase on iTunes it needs to verify by answering security questions that i totally forgot and the next problem is the rescue email is not working anymore, other wise , US support can not reach me here to call in china.
    What should i do? the only thing i remember is my apple ID and password.

    you will want to call apple and if they can verify your account then they can reset the questions

  • How do i remove my old apple id from an old iphone...i cannot access via email nor security questions, pw does not work.

    I got rid of my old iphone and opened new apple id and pw on this new ip4s. I cannot access the old apple ID via usual
    access ie., security questions, password or email verification. The email never arrives and when I answer the security it states incorrect answer.
    I just want to delete that old apple id account for security reasons, hackers, thieves, potential unknown risks.
    Please advise.
    Thanks.
    C.

    The Apple ID exists. The email address you used to create it may not, but the Apple ID does. Call AppleCare and ask to speak to someone in account security.

  • Security question/rescue email

    I Can't make a purchase on itunes because they want me to answer my security questions that I don't remember, my rescue email says it's been sent, I have not receive any email yo reset it

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 verifying link of rescue email not worked

    Hi. I have a link (Verify Now >) from ([email protected]) to verifying the rescue email,
    But the link Not Worked ! what must i do to verify rescue email?
    my apple id is desabled and i cannot send answer of security questions to my rescue email.
    please help me.
    <Email Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    You don't need to verify the rescue email address for the reset link to show on your account. If the link isn't showing then you haven't got a rescue email address - are you sure that's what you have, not an alternate email address, which is different ? You can only add a rescue email address by answering two of your security questions, as described in steps 1 to 7 half-way down the HT5312 page that you posted from.
    If you can't remember your answers to your questions then you will need to contact Support in your country to get the questions reset (they should also be able reset your password and enable your account).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Security Questions + Rescue Email

    I have forgotten the answers to my security questions, but I can't access my rescue Email anymore (it no longer exists) so I can't change/recover my security questions...

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121418)

  • Apple ID: Security Questions & Rescue Email?

    I want to buy an In-App Purchase which I can only purchase from my phone. I need to answer the Security Questions to be able to buy it.
    I don't know the answers to my Security Questions, and the rescue email that I use (which is my mum's) has been hacked.
    What should I do?

    If you don't have access to your rescue email address (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HELP! Security Question Reset Email Not Mine!

    I Added $15 To My Account And I forgot My Security Questions And It Sent The Resuce Email To A Unknow Email.... I Need Help Fast!

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92245)

  • HT201363 How do you contact Apple to get them to change your security question rescue email from one that is clearly not yours?

    I have been trying to reset the email used in the Apple security info section of this site to an email address that is mine.  The one that is on file here is clearly not mine, but I have no way of changing it, because all information is being sent to the wrong email address.  Is there any way to fix this?

    Ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (101824)

  • HT5622 Forgotten security question keeps asking me for it but I have forgotten it

    I have forgotten security question how do I change it

    Hi Kylefoy123,
    Welcome to the Support Communities!
    The article below should help you reset your Apple ID security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers!
    - Judy

  • I have forgotten my security questions and do not have access to my email, what do i do?

    I have forgotten my security questions and do not have access to my email, what do i do?
    PS this is my spare account but i desperately need the other one!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 Is the a solution for forgotten security questions linked to a long defunct rescue email address?

    Is the a solution for forgotten security questions linked to a long defunct rescue email address?
    Note:  There is no call center number for the country I am in.

    Click here and ask the iTunes Store staff for assistance.
    (98663)

  • I want answers to security questions and does not have email Rescue

    I want answers to security questions and does not have email Rescue email anthore

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset (we are fellow users here on these forums).
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot my security questions and do not have a rescue email. My account was created in Chicago in 2011, but I live in Iraq. What shall I do?

    I forgot my security questions and do not have a rescue email. My account was created in Chicago in 2011, but I live in Iraq. What shall I do? By the time I was there a bought a macbook pro, an iPad and a gift card.  I used all the credits. but the previous week I recharged my Apple Id with a $100, but when I try to buy suff . It is asking me my security question which I do not remember. I tried everything. The last option was to contact you.

    Nobody on these boards can reset your security questions. Click here and contact Apple.
    (121932)

  • HT201363 Can u share my the link to send rescued email address for forgotten security questions.

    Can u share me the link to send rescued email address for my forgotten security questions.

    Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple ID security questions' and click 'Continue'.

Maybe you are looking for

  • How can I make an email list from my submissions?

    How can I compile a list of submitted emails to send out a group mailing?

  • Difference between Oracle 8.1.7.4 and 9.2.0.6

    Hi I will be testing one product.For this product the oracle database is going to be updated from 8.1.7.4 to 9.2.0.6. I am trying to find out the differences between these two versions. Using which i will identify the areas affected in my application

  • Help on validation

    hey guyz! i have a requirement..... in one enhancement i have added some 7 fileds with check boxes in a screen of which 1 must be checked while creating WBS. if niether of them is checked we have to throw a message. 1) my Q is how can we check that 1

  • Can one adapter create multi event to multi channel?

    Hello All, I have a socket reader adapter. I read socket data and genarate two types of events. One of them is positionEvent and other one is alarmEvent. I sent these events to seperate channels and seperate processor. But i have exception to process

  • Write keywords to exif

    I am a simple guy, I'm no computer whizz. I want to make sure that all the time that it'll take tagging my photos with keywords will not be wasted when the photos are viewed in a different program/app/system thing. So can anyone tell me in plain Engl