Forgotten security qusetions

I have forgotten my Apple ID security questions. I have reset my password but it is still asking me for the answers to my questions. What should I do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • How can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • HT201363 Can u share my the link to send rescued email address for forgotten security questions.

    Can u share me the link to send rescued email address for my forgotten security questions.

    Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple ID security questions' and click 'Continue'.

  • TS3297 how to get the answer to a forgotten security question.

    how do i recover the answer to my forgotten security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I do not have the option to change security questions to reset my forgotten security questions what do i do??

    everyone says just click on change security questions????? i dont see anything to click on and just keep going in circles

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • How can I reset the forgotten security questions/answers?

    How can I reset the forgotten security questions/answers?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or the More Like This  on the right...

  • HT201363 I have requested the email to help me with forgotten security questions several times over many days but I do not get the email; now I cannot use my account without knowing the security question answers?

    I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?

    Hello Jamped,
    It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
    our iTunes Account Security team who may be able to help if you can verify your account info:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • How can i change the e-mail which receive a message about forgotten security questions ?

    i want to change the security question but i cant remember the answers or the password for the e-mail that recieve the message about forgotten security question .

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104167)

  • Unable to make purchases because of forgotten security questions.

    I am unable to make purchases because of forgotten security questions.  How do I fix this without having to make a new account?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (123130)

  • Forgotten security answers with no secure email

    i have forgotten security answers also i didn't put any apple ID security questions ,
    i need to pay some apps but i could not because of answers

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 Is the a solution for forgotten security questions linked to a long defunct rescue email address?

    Is the a solution for forgotten security questions linked to a long defunct rescue email address?
    Note:  There is no call center number for the country I am in.

    Click here and ask the iTunes Store staff for assistance.
    (98663)

  • HT1920 how do i reset forgotten security questions

    Hi
    How do i reset forgotten security questions on an old account
    Thankyou

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT1920 How to retrieve a forgotten security question

    How do I retrieve a forgotten security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5622 Forgotten security question keeps asking me for it but I have forgotten it

    I have forgotten security question how do I change it

    Hi Kylefoy123,
    Welcome to the Support Communities!
    The article below should help you reset your Apple ID security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers!
    - Judy

  • HT5312 Forgotten security questions of Apple ID

    Forgotten security questions of Apple ID
    i forgot my security questions of Apple id,please help me,

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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