Forgotten security qusetions
I have forgotten my Apple ID security questions. I have reset my password but it is still asking me for the answers to my questions. What should I do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
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how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?
SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551 -
Can u share me the link to send rescued email address for my forgotten security questions.
Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple ID security questions' and click 'Continue'.
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TS3297 how to get the answer to a forgotten security question.
how do i recover the answer to my forgotten security question
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
everyone says just click on change security questions????? i dont see anything to click on and just keep going in circles
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
How can I reset the forgotten security questions/answers?
How can I reset the forgotten security questions/answers?
Try this Discussion...
https://discussions.apple.com/thread/4305745
Or the More Like This on the right... -
I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?
Hello Jamped,
It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
our iTunes Account Security team who may be able to help if you can verify your account info:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the very best,
Sterling -
How can i change the e-mail which receive a message about forgotten security questions ?
i want to change the security question but i cant remember the answers or the password for the e-mail that recieve the message about forgotten security question .
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104167) -
Unable to make purchases because of forgotten security questions.
I am unable to make purchases because of forgotten security questions. How do I fix this without having to make a new account?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(123130) -
Forgotten security answers with no secure email
i have forgotten security answers also i didn't put any apple ID security questions ,
i need to pay some apps but i could not because of answersApple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
Is the a solution for forgotten security questions linked to a long defunct rescue email address?
Note: There is no call center number for the country I am in.Click here and ask the iTunes Store staff for assistance.
(98663) -
HT1920 how do i reset forgotten security questions
Hi
How do i reset forgotten security questions on an old account
ThankyouIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT1920 How to retrieve a forgotten security question
How do I retrieve a forgotten security question
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT5622 Forgotten security question keeps asking me for it but I have forgotten it
I have forgotten security question how do I change it
Hi Kylefoy123,
Welcome to the Support Communities!
The article below should help you reset your Apple ID security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers!
- Judy -
HT5312 Forgotten security questions of Apple ID
Forgotten security questions of Apple ID
i forgot my security questions of Apple id,please help me,The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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