Forgotten the password and email for premium account

Hi I have forgotten the email and password I used for my second spotify account - a premium one. I am paying monthly for an account I can't access!! How can this be resolved? Why isn't there a customer contact number!!?

When I first signed up I used a work email. I am no longer able to receive emails from that email and cant reset my password. I was a premium user and now I would like to change my email so I can use it or I will have to cancel my subscription. What do I do?

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I can't remember the password I used to set up icloud nor the email I used to set it up with. I have my apple ID and email for that account.

I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?

Hi, Fugalltadowivu.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
Find My iPhone Activation Lock
http://support.apple.com/en-us/HT201365
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Jason H.

HT201363 I HAVE AN ICLOUD ACCOUNT THAT I WISH TO DELETE BUT I'VE FORGOTTEN THE PASSWORD AND THE SECURITY QUESTIONS. THE EMAIL ADDRESS I USED IS NO LONGER ACTIVE

I HAVE AN ICLOUD ACCOUNT THAT I NEED TO DELETE, BUT I'VE FORGOTTEN THE PASSWORD AND/OR THE SECURITY QUESTIONS. SO, I CAN'T RESET IT BY EMAIL BECAUSE THE ADDRESS I USED IS NO LONGER ACTIVE.

You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115690)

After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for hel

After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for help from you I will make the iphone does not open e-mail address associated with it @hotmail.com mail to this address icloud iphone phone's password is forgotten, I want to thank you in advance for your help tell a method of opening up again.
<Email Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
Apple Topluluk hoş geldiniz.
Ben düzenlenebilir için e-posta adresi için istedi. Açık bir konu adres gönderme istenmeyen e-posta ile bombardıman bir emin yoludur, bulmak için otomatik algılama yazılımı için, size sorunu giderilmiştir sonra burada uzun olacak unutmayın.
Eğer insanlar sizinle iletişim istiyorsanız, başkalarının profilinizde e-posta adresinizi görmelerini sağlar.
Bu özellik onları çalıntı olduğunu bu işe yaramaz çalıntı telefonları için getirilmiştir.
Ancak aynı zamanda kullanıcı Apple ile Apple ID ayrıntıları değişti ve iCloud hesabı için aynı değişiklik yapmamış ortaya çıkar / iOS 7 yükseltmeden önce cihaz üzerinde My Phone bul olabilir.
Tek çözüm My Apple ID de Apple ile önceki durumuna geri Apple ID değiştirmek için, değişiklikleri doğrulamak cihazınızda talep olarak, şifreyi girin ve sonra kapatın "benim telefon bulmak".
Daha sonra tekrar bugünkü durumuna Apple ID değiştirmek gerekir, bir kez daha doğrulamak cihazınızdan iCloud hesabı silmek ve daha sonra mevcut Apple kimliği kullanarak oturum açın. Son olarak, geri bir kez daha üzerinde "benim telefon bulmak" açın.

Hi I'm Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I use

Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>

If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.

HT5312 I want to know the questions and protection for my account because my account is locked I can not buy please help

I want to know the questions and protection for my account because my account is locked I can not buy please help

The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I have forgotten the password and do not have the old computer to sync with. I dont want to loose the data already on it?

I have forgotten the password and do not have the old computer to sync with. I dont want to loose the data already on it?

All you can do is restore from backup, You have to erase the iPod. That is a security feature
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT4759 i cannot sign into my icloud account i have forgotten the password, and the Apple id has a different email address

I cannot log into my Icloud, i have forgotten the password, but also the Apple ID has a different email address from the icloud. I cannot backup the ipad either because i need to turn off FInd my ipad and i can't

This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699

HT204053 I have an old apple id that is no longer valid coming up on my iphone and is now now allowing me access to emails because i do not have a valid password. when i click to reset the password and ask for an email - the email never arrives to any of

i have an old apple id coming up on my iphone. i do not have a valid password and every attempt to reset it either by email or by questions does not work. When i select email to reset i do not receive an email in any of my mail boxes. when i select ask questions - my answers do not match
please help

If you're talking about an old iCloud ID, you have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

How can i bypass my icloud account i forgot the password and email? please help me

Please help me I forgot the first account that I used to my ipod touch 5th gen. After I reset it they are finding the first account that I used but I forget it both email and password because I'm using other account what I am going to do now to activate my ipod pleade some one help me

Yo need to recover the account and password
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
However, if you are the original purchaser of the iPod and you purchased it directly from Apple they may be able to help
Contact iTunes
Contact iTunes

Problem in icloud settings in iphone 4: cant change my old apple id because i have forgotten the password. no email authentication coming as well on email id provided. please help asap.

hello i am using iphone 4. i am having issues with icloud settings . i have made new apple id and passowrd for my iphone. but my icloud still shows my old apple id in settings. i tried to delete and set the newly made one , but its asking for the password. unfortunately i have fogotten the password of old apple id i know. it doesnt come into my email i provide to recover. feeling helpless. kindly help ASAP !

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

How can you delete an apple id without the password and email

i changed my apple id, because i got a new email and i cant delete the old one with out the password that i dont remember, and the email that is inactive, and none of the security questions are working in my favor. is there any way around that so i can delete it?

Contact Apple Care and ask for Account Security team.

HT5312 Can I use the same rescue email for multiple accounts?

I have multiple accounts and would like to use the same rescue email address. I've already verified the first account, but when I try to add another account a message says it's already verified for another Apple id.

I haven't tried it, but the message that you are getting implies that you can't. The rescue email address that I have on one account is the same as the primary email address that I have on another account - that's an alternative.

How can I change the password on my sons computer without knowing it? he has forgotten the password and I can not update it or do anything without knowing it

how can I change the password on my sons computer? he has forgotten it.

Did you create a second administrator account on his machine? Or is there only one account on his machine?
Alternatively.. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.

I have set a new password on my ipod touch and forgotten the password and now i cannot enter my ipod touch

iam locked out of my ipod touch and forgotten the password

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Forgotten the password and email for premium account

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