Form Data missing when Opened

I been having problem with PDF files clients sent to our agents.
When the pdf is high-lighted in Outlook it will open in preview mode and shows all the data correctly.
When it is opened in Acrobat 9 Pro, the data is missing. This is true even when I used the Export Data function, the xml shows as empty.
Anyone know what is the cause of this issue? or how to fix it?
Here is what the Form looks like when "Previewed" in Outlook. It shows that data are entered
Here is the actual PDF file
http://cid-217d3e6d42015c53.office.live.com/self.aspx/Shared%20Files/SamplePDF.pdf

I am currently following up with the client to figure out what they are using that is causing this problem.
There however is no chance the wrong file is e-mailed however. Since the data is visible when previewing the attachment in Email.
I have no idea why the data associated with the file is readable by whatever preview mechanism Outlook 2010 uses, but somehow inaccessible to Acrobat Reader/Pro.
I am not sure if it is the Mac Preview program issue, but I do not believe they are using Macs. I will post the information as soon as I receive it.

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Gosh! at last i found the solution!!
I appreciate those who tried to help and i''m sharing the solution as i believe this is the purpose of SDN Forum and help others Netweaver Chap who facing the same problem:
Problem faced:
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There r coupole that's missing
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I always reward points.
Thanks

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