Form in Reader - problem wiath PDF/A Mode

Hello,
We use a portal to suggest to our clients form that they can fill online and then save on their computer (local).
The problem is that when they click on the PDF document, the PDF is viewed in PDF/A mode.
The consequence is that they cannot fill the form.
The solution I found is to open my Adobe Reader.
I go in edit > preferences > PDF/A View Mode > Never.
Then when I open the form online, I can fill it. But it's a bad solution because our clients don't know they have to do this operation.
Have someone a suggestion ?
Thanks a lot
Best regards,
Arnaud_bxl

It's not the case.
It's a standard PDF
Here it's what appears when I open the PDF (generated with Adobe Acrobat Pro 8)
And here the preflight check compliance with PDF/A-1b
Thanks

Similar Messages

Problem with PDF/A mode

One of the journals I read regularly published their articles in PDF/A format. I prefer to read and make comments on my computer but can't comment in PDF/A mode. Can anyone please tell me how I can convert this document into a form where I can make comments. I have tried saving the file as a normal pdf but I still can't make comments on it. I don't care if the text shows up as text or an image at this point; I just wnat to be able to put a sticky note on the thing.
Cheers!
Barbara

I tried this, it didn't fix the problem when I opened the new document it still would not let me add comments. I understand the risks of turning off PDF/A but it has not affected the viewing of my documents and works. I think there is a glitch with documents from this particular journal becuase the PDF/A can not be verified either. The other solution I found was to open the doucment in mac viewer save it as a pdf and then open it with adobe. This also will fix the problem but is a pain in the rear.
Cheers!
Barbara

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working"

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help. I get the same message. What to do?

Can you open Reader by itself? If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

When I try to save a form as "Reader Extended PDF" in Acrobat Pro, I get an error message "This document could not be reader enabled".

Hello,
When I try to save a form as “Reader Extended PDF” in Acrobat Pro, I get an error message “This document could not be reader enabled”.
The steps I’m following are described below:
1. Insert electronic signatures
- In Tasks, click on “Add New Field -> Digital Signature”.
- Move the square to the place where you want to put the signature and click.
- Fill in the “field name” with the name of the person who has to sign here.
- When it is done, click anywhere on the screen.
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
2. Save the Form
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
I am using Adobe Acrobat Pro 10.0.0 on a W7 workstation
Here's a screenshot of the problem.
Thanks a lot.
Gael

Read the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software

Workaround solution PDF Form for Reader 8 & 9 - or is it?

I've devised a workaround solution to make pdf forms work consistently with Adobe Reader 8 & 9.
I'd like to run it by you guys to see if you think there's a better solution or whether I could have created problems for myself.
Initially I had a simple Submit button on the pdf form that linked to an email address. But then I discovered the button worked differently in Reader 8 & 9.
In Reader 9, the Submit button opened the attachment in an email with the address in place. Great!
But in Reader 8, the Submit button (despite asking whether you use desktop or Internet email) only saves the pdf. You then have to attach it to the email manually.
My aim was to create a version that worked the same for both Reader 8 & 9 - so that I could provide one simple set of instructions that would work for both. And so that my customers wouldn't even need to know which version of Reader they were using.
The version I've created enables people to open the pdf form in Reader 8 or 9, fill it in and save it. Then they can attach it to an email in the normal way.
Although I won't be telling my customers this: Users of Reader 9 will also be able to open their completed file directly as an email by clicking the Submit Form button.
My solution was to create a hidden Submit button that didn't work! Without it, the fields wouldn't work in Reader 8. But its presence prevented a substitute Submit Button appearing. The problem with the substitute Submit Button was that
a. It blocked out my artwork
and b. it didn't work as a Submit Button anyway - it only saved the document!
Here's what I did. Please let me know if you think some of the stages were unnecessary:
In Acrobat Preferences - Identity - Make sure email address is the one client wants emails to go to.
To create invisible submit button that doesn't work:
Button Properties:
General - Hidden
Appearance - No Border or Fill
Options - Layout - Label only, Behaviour - None
Actions - Select Trigger - Mouse Up, Select Action - Submit a Form
Submit a Form - Edit -
Just type in - mailto: ... not the rest of the email address
Select PDF
Forms - Distribute Forms
Manually Collect Responses in my Inbox - NEXT
Save a local copy and Manually send it later (choose where) NEXT
Deselect Collect Name & Email

Your best bet is not to use email at all. Post the form on the net and have them fill it out and use a script to email you the responses or to place the data into a database. Too many people don't know how to use attachments. You have to worry about the 500 users/uses limit. At the University I work at, I'd guess15-30% of the students, faculty and staff don't know how to use attachments. I doubt the real world is much different.

Problems viewing forms in reader - easy fix using adobe send?

My colleagues and I were having problems viewing and printing data in forms. Went to the help forums and apparently it is caused by someone filling in a .pdf form on a mac - it corrupts the file. I saw a lot of fixes suggested including a javascript for acrobat, but I only use reader, not the full acrobat, so none of them seemed to work for me.
However, I think the easiest way to fix one of these forms is to use adobe send. If I take the corrupted form and send it to an email address using adobe send instead of sending it as an email attachment, it seems to fix the form and make the data visible again. Have done it with a couple of forms now and it seems to work.
Now my question is, does anyone know why this works?

I don't think so. The problem there seems to be not being able to save the filled out form in Reader and needed to Extend features in Adobe Reader so that Reader users can save the form. This isn't quite the same.
My client can edit the form and save it. The problem seems to be needing to edit the saved and filled out form AGAIN.

Problem opening pdf documents with reader

We have an hp computer running on windows 8. It came with adobe reader installed which worked fine until about a month ago. Since then when you try to open a pdf document on an online page, a message comes up "There is a problem with Adobe Acrobat/Reader. If it is running, pleae exit and try again." When you try to open other documents that have been saved to the computer a message comes up Adobe Reader Protected Mode which indicates that Adobe Reader cannot open in protected mode due to an incompatibility with your system configuration. It then asks if you want to open reader with protected mode disabled, always open it that way or not open with protected mode disabled. If you choose the open it with protected mode disabled this time, a message comes back indicating Acrobat failed to load its Core DLL.
We've uninstalled reader and downloaded apparently successfully the version for windows 8 several times, but without any success - same messages come up. Sound familiar at all? I don't want to have to pay a computer guy for something that really seems like it should be an easy fix (though I'm not a tech person, so not sure I find too many fixes easy!).
Thanks in advance for whatever anyone can offer.

This may be helpful:
http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Designer form prompts Reader X error:"This PDF form requires a newer version of Adobe Reader"

I have a PDF form that was created using LiveCycle Designer ES 8.2. PDF version 1.6, so it's good for Reader 7.x and above.
When someone using Adobe Reader X tries to open the form, they get this javascript error message:
"This PDF form requires a newer version of Adobe Reader. Without a newer version, the form may be displayed, but it might not work properly. Some form elements might not be visible at all. In an internet connection is available, clicking OK will download and install the latest version."
Is there anything I can do to the form that would make this error message go away? Is this a know issue with Adobe Reader X or Designer?

Is there any code running on the form?
Reader X has come out with additional security features that must be disabled to get any PDF form w/code to work.
Open Adobe Reader X --> click on Edit --> Preferences. Under the General Category, uncheck "Enable Protected Mode at startup" (last checkbox in the dialog box). Click OK and try to open your form.

Problems with PDF Forms

I'm using Adobe Acrobat Version 9.4.6.
I've created forms within a PDF to make it editable. I've then emailed the file to others, they fill it out and save it.
When they send it back to me, it's blank. I can click individually on each text box and its content is visible then, but not all of them together at the same time. And when I print, they're blank.
I can then retype all of the content into the original editable PDF, save it and send back to the person and they can see it fine.
What am I doing wrong?

Phil,
Not quite. The original poster notes that when a field receives the focus, the data in the field becomes visible. This would not be the case with a non-Reader-enabled form, since Reader then would not be able to save it, and the field data wouldn't be there (but hidden) to be shown when the field receives the focus. Preview is able to save a PDF form whether or not it's Reader-enabled. The problem is it corrupts it at the same time.

Fillable PDF Forms From Read Only PDF

Hello,
I am using Pro to create Fillable Pdf Forms From Read Only Pdf, I have produced a document of sorts but am a bit concerned that I could not create vertical fillable boxes and want more information on the colour of the fillable boxes. Any guidance would be very welcome, am going the right route on this, should I be using something on the acrobat site. Thanks for considering this.

Hi,
I m also facing this kind of problem but know I m using Classic PDF Editor. Its working fine with me. Classic PDF Editor is one of the best and cheap PDF software which can create, view and edit any PDF file. You may try free trial version of Classic PDF Editor with functionality visit ClassicPDF.com
Hope this software solves your problem. After using Classic PDF, don't forget to come back and share your views about this software.
Thanks

Problem opening pdf files with Adobe Reader in Windows 7

I bought a new Dell (Inspiron 5110) with pre-installed Windows 7 Home Premium (Version 6.1 SP1, 64 bit) and pre-installed Adobe Reader X (10.1.1). I cannot open ANY of my old pdf files with the Adobe reader (even after I re-installed the Adobe Reader). On another computer with Windows 7 I get the same error message. When I installed several other pdf-readers (Sumatra, Foxit, ..) I can still not open the pdf's -- but all the pdf's still open under Windows XP on my old computer and they also open on all my colleagues' non-Windows 7 computers. So it appears to be a Windows 7 problem. The Adobe error message says 'Adobe Reader could not open _.pdf because it is either not a supported file type or because the file has been damaged (…..).
N.B.: I can download pdf files from the internet and can then open these 'new' pdf files with Adobe Reader X.
N.B.2.: Most of the 'old' pdf files are scientific articles downloaded from various journal websites 2002-2011, so their quality should be out of question.
N.B.3.:I've transfered the files via memory stick and portable HD.
N.B.4.: If I try to open the pdf's via 'Open with' the problem remains the same.
N.B.5.: When, on my Win7 Dell, I've uploaded/attached one of these old pdf files to an email the rtecipient could not tead it. But he could read it when I'd sent the same file from my old Win XP computer.
N.B.6.: I have repeated this last observation: When I upload an old pdf file on my Win7 Dell to my email account and then send it to myself, I cannot open/read it on my Win XP (nor on the Dell, of course). Although the file size is precisely the same.
N.B.7.: When I download a new pdf on my Dell, then upload/attach it to an email also on the Dell and send it to myself, I can download and read the attached pdf on both computers.
Would be grateful for any suggestions.

This is really strange.
Please correct me if I am wrong, but from what I can understand, any PDF which is launched on your Win 7 OS fails to open, even though the same file works perfectly fine on your Win XP machine?
Could you please run a full system anti virus scan on the said PDFs that are present on your local system. It could be a case of infected PDFs.
Also, it would be great if you could try and download some of the erroneous PDFs from the web again, and see if you experience the same behavior.
Thanks
Ankit

Since I downloaded Adobe Reader 11.0.07 I have been totally unable to print any PDF files using my Dell 1720 laser printer - I just get a blinking "error" light on the printer, no other error messages . I never had a problem printing PDF files before down

Since I downloaded Adobe Reader 11.0.07 I have been totally unable to print any PDF files using my Dell 1720 laser printer - I just get a blinking "error" light on the printer, no other error messages . I never had a problem printing PDF files before downloading the new Reader version. Suggestions? Thank you.

Hi,
Which version of Adobe Reader were you using earlier when printing using Dell printed was working fine?
Thanks,
Shakti K

Adobe Reader 10.1.3 Performance Problems (Open PDF from Outlook)

Hello all,
Adobe Reader 10.1.3 Multi Language version was rolled out to several hundreds of Win XP SP3 client machines.
Now users start reporting that Adobe Reader starts very slow. Most users complain that opening a PDF attached to an email in MS Outlook takes very long (10 sek up to several minutes).
In some forums I found problems with PDFs in Outlook in versions before 10.1.1.
Does anyone has an idea what causes this slow response?
Is there anything we can test to come closer to the problem?
Thanks for help.

I do not have this problem with Reader 10.1.6 or 11.0.2 on Outlook 2007.
WhatI would do if I encountered such a problem: observe the process with Process Monitor. This could give me some clues what is going on, compared to an earlier Reader version that did not cause this problem.

Reader XI - View documents in PDF/A mode - document links not disabled

I am using Adobe Reader XI and I have the option PDF/A View Mode set as;
View documents in PDF/A mode: Only for PDF/A documents
My colleague has the same set up
We both see the message when opening the same pdf that the 'the file claims compliance with the PDF/A standard...'
When I open this PDF/A document the hyperlinks within the document still work for me
When my colleague opens the exact same document the links are all disabled - they are legible and you can hover to see the link, but the links will not work.
I believe that the PDF/A standard is being correctly applied to my colleague with the PDF/A view mode set as it is... but not for me.
Are there further PDF/A settings for viewing such content that could impact whether any links will work? Anything that could override the Reader preferences?
With thanks

Thanks for answering this one - so we would expect that Reader set to "View documents in PDF/A mode: Only for PDF/A documents" should not disable the links... so the question would then get flipped so that why does someone who has such a setting find that they cannot use the links?
is there any further setting in Reader which might use that setting but apply it to PDF/A-2, PDF/A-3 instead? I'm not sure I can see linking to external source mentioned in any PDF/A spec - although there is if the PDF tries to use data from a different (non PDF/A) source within the doc...
If there is no such setting within Reader then I'll haver to look at any other tech surrounding what is happening when a user opens a PDF/A... anything which could change how links are handled... been a bit of a fruitless task so far but if I find anything I'll note it here...

Saving a reader extended PDF form as read-only

Before posting this, I've searched for hours in the forums and the internet on how to accomplish this but I just can't find the solution.
I've created a simple form in Acrobat and saved it with reader extended attributes so it can be saved by my colleagues in Adobe Reader once filled in. The problem now is they need to send these out to customers but in an unfillable state. I'm not sure if this is possible but I'm hoping for a simple solution if anyone could help me out, thanks.

Create a button somewhere on the form and add the following to the Mouse Up event:
// Set these fields to read-only
getField("Text1").readonly = true;
getField("Text2").readonly = true;
getField("Check Box1").readonly = true;
// continue for any other fields
// Hide this button
event.target.display = display.hidden;
Only use the actual field names that you're using in your form. The users should be sure to save to a new file, and I would suggest that they set the blank form to read-only via the file system so they don't accidentally overwrite it.

Form in Reader - problem wiath PDF/A Mode

Similar Messages

Maybe you are looking for