Form_URN doesn't work for the first few times on android, and doesn't work completely on iphone.

Dear All,
I used approval workflow in my workflow and modified the content in the email sent by system to users. I used hyperlink to setup a clickable letter to Current Task : Form_URN.  (everything under workflow 2010 and SP 2013 online )
After that, I initiated some new items in the list and the email got sent to users. On android phone, I was able to click on the link created by current task: Form_URN and it leads me to log in, after I log in it leads me to a black website of my sharepoint
site. I noticed the URL is correct (which means if I use the url on my computer, it will lead me to the place I want it to be, which is the approve or reject the workflow)  after a few times of sending request, suddenly it worked on my android phone.
(no idea what happened).  But then I did the same test on iphone, it kept leading me to the blank site, and never worked in the end, the link is still correct. Is it a browser thing? Is it possible to fix it?
Thanks
Timothy Liu

You can only turn it into your local Apple store to be recycled for a 10% discount towards the purchase of a new one.  That's it though. 
B-rock

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