Form won't open in Reader

I just created a new form in LiveCycle and now many people are having problems opening it in Reader. It works just fine for me and others in my office, but when I send it out to students most of them are getting an error message. I've designed forms before and never run into an issue. Help!

Yes...it's the please wait message. Here's the full thing.
"Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries."
If they click on the file to open it why wouldn't it open in Reader automatically if they have Reader installed? I had my husband try earlier and he got the same message on our home computer that definitely has Reader.

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It's been down since at least 6:30am Pacific, which means Adobe has now wasted an entire workday for many of us that rely on their system. So, since you don't even have "a good handle on the situation" on this, I guess I can just scratch this day and go home early. Guess that planned Monday launch of the 3 last forms for an event I'm running in June gets a nice April "Rain Delay." Worst part about this too is it's not just today that's a loss, I can't even process any form data submitted over the weekend, so I'm effectively 3 days behind now. Luckily, my event is still 6 weeks away (though the dealines for submitting registrations and such are a month or less)... I feel really bad for people that are on end of April or May 1st deadlines - good luck to you guys.
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