Format C7 - Mass Memory and Phone Memory

Hi ,
I am trying to format my phone ( C 7 ) , I tried several way such pressing the three buttons ( camera , menue and low volume ) and it works . Also , i tried with the comination numbers *# ....
and it works alos , BUT the problem is i still have the data in the mass memory and the phone memory . I don't know how to keep my phone clean out of these data ...???!!!
Pllllllllllleeeeeeeeeeeeeeeeas help me

Thanks guys ,
Currently , E : mass memory has free space around 7.4  GB , and C: drive has only 458 MB !! I remeber it could be higher than that if we format the phone somwhow .  If I go to Details in C drive it shows 32 MB Memory in use , and 32 MB OTher files !!!
Where did they come from ???
The problem is I want to sell my phone and I wanna make sure it has nothing left from my data such as pictures , sounds ...etc 
Also, once I format it , it becomes dull ( ugly ) ..only black screens !!!! where is the motions and effect ??
How can upgrade the frameware ??
Currently here is the data has
Release : Symbian Anna
Software version : 024.001
Software version date :29-07-2011
Custom version : 024.001.13.01
Product code :059B7V7
Browser version : 7.3
Can I make it better ??
Pleeeeeeeeas help

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