Formatting reports

Hello all,
what are generally preferable ways of creating formatted reports in BW?  SAP is convincing us that we should not even look at Crystal Reports and go with the report designer, as it can do everything Crystal can.  But as we are finding out, there are a lot of limitations to the Report Designer.  Besides the performance issues, we can't even underline values or split pages or force the report to fit on a letter size page.  Our financial reports have a specific format and that is the way they are delivered to the upper management.  Additionally, these reports are written by business users, and the report designer is not that user friendly.
any thoughts?
Thank you for you advice

Thanks!! That worked like a charm. I didn't see the Narrative view option until I enabled it in the privileges. I had thought I had everything enabled for the admin role but missed that one.

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