Former backup with PC Companion doesn't show up in 5.1.1

I did a backup under Window 10 with PC Companion and at the end the software crashed (--> please check your software). But the backup did show up in PC Companion.The Sony XPERIA Z3 Compact had Android Lollipop 5.0.2; but I updated it afterwards to 5.1.1. Now the backup doesn't show up in PC Companion. I can't restore it (it doesn't help to select it manually).I tried to downgrade; but this didn't work. What can I do? BTW: The email support of Sony could be better; it should be common to answer a question within a day.

You should call them instead of emailing them, the backup will only work with 5.0.2 not 5.1.1

Similar Messages

I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy

I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. Can you help?

I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. One of the albums won't even play the music. Will only open the "booklet" for the cd but not the music. Can you help?

Hello dannugget
Normally, if the songs showed that it is purchased then it is probably already in your library. If not check out the article below to walk you through downloading your past purchases. You may also want to check to see if you have Automatic Downloads turned on so that way next time you can get your tracks without having to plug in and sync.
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/ht4539
Regards,
-Norm G.

Problem with applications that doesn't show even if installed and to uninstall some that work wrong

Hi there!
Problem #1: I've been having problems with my Windguru application in my Iphone. From sometime onwards, it is not showing the forecasted wind, etc after I open it. Tried to uninstall and install again but the problem continues. Seems like there is something sticking in my iphone that is preventing the app to work correctly after uninstalled. Is there something "Windows like" to clean all remains of an application?
Problem #2 and somehow related: I installed Netflix app in my Iphone as a trial and went ok. Then, logically, tried in my Ipad but something went wrong. The App is installed but doesn't show anyplace. In App store it shows as installed, in General Settings it shows in the list of applications, but no Icon!
Then I tried to uninstall from Itunes and the same thing continued happening. Worse, then I tried to install from Itunes, SAW the icon with the progress bar being installed in the Ipad and suddenly it dissapeared!!
Anyone can help?
Thanks in advance.

Driskol wrote:but i dont have access to the old kernel
I can't solve your problem, but I can help you work around it by downgrading if nobody else can figure it out.
You can find old packages here at the Arch Rollback Machine project repo someone thankfully keeps running,
http://arm.nrk.cc/
Just go to 'core' and get the package(s) you need and downgrade. There is also a thread on here somewhere about setting up pacman.conf to point to a specific date with ARM if you don't want to get individual stuff manually, but just doing it individually would probably be easier, as I don't expect the kernel has too many other things you need
Last edited by FrozenFox (2009-04-17 10:51:42)

Saving a file with Dreamweaver it doesn't show up finder view of folder

Since I updated Mac Leopard it seems that when saving a file with Dreamweaver 8 it shows up in the files list but it doesn't show up in the finder when I look at the same folder.
But if I save to the desktop the file is visible and if I save to another folder it's visible. Any ideas why?

Hi harvey waxman;
It was my understanding that anything prior to DW CS3, which is version 9, is not compatible with Leopard.
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Speedgrade layer with masked blur doesn't show in Premiere cc direct link?

I'm going into SG from a premiere sequence.
my premiere sequence contains an adjustment layer.
In SG I put a "blur vignette" basically a blur effects with a vignette mask.
when going back to Pr it doesn't show up.
I have the latest software on a macpro 10.7.5
Thank you

There are occasional annoying behaviors with masks that have been noted. We're all hoping that as this has been something Adobe's been working at fixing, that the next update/release solves most of them. When they do work it's just like magic, right?
Neil

Why doesn't the camera app on my iPad (4th Gen) with iOS7.02 doesn't show panorama option ?

I have updated my iPad 4 ( WiFi & GPRS) with iOS 7.02. The Apple website's "know more on iOS7" clearly displays availability of Panorama option under Camera section. But the camera app, which otherwise works fine on my iPad, doesn't show panorama option ? Is it that it is available only on Phone 5S? How may I get this option.

iPhone 4S, 5, 5C, 5S, & iPod Touch 5th generation only.

When I fill fields on a form and ask to print using form fields only, the infomation doesn't show up. Other people in the office use the same form with no problem. Using XI standard.

I have a fillable form that is used by everyone in the office. When the fields are filled we print using the form fields only option to print on our invoices. When I go to print it in Acrobat XI standard using the form fields only option, none of the information I filled shows up or prints. No one else in the office has this problem. Does anyone know why I can't do this, but other people can?

I have a fillable form that is used by everyone in the office. When the fields are filled we print using the form fields only option to print on our invoices. When I go to print it in Acrobat XI standard using the form fields only option, none of the information I filled shows up or prints. No one else in the office has this problem. Does anyone know why I can't do this, but other people can?

PDF annotation with link, image doesn't show, only in print or Google Chrome, not Adobe Reader main

We are creating PDF files with annotations, we are using the O2 Solutions PDF Library for C#. We used to create PDFStampAnnotations, but now we want to make the images clickable, to navigate to the URL belonging to the image.
Therefore, we are now using PDFLinkAnnotations, with a PDFImageAppearance.
We set the flags of the annotation to Print.
However, the annotation won't show in the PDF in Adobe Reader. It does show in the Google Chrome inline PDF viewer.
It also shows in the print preview window in Adobe Reader.
But it does not show in the normal view in Adobe Reader. What we do see is, when hovering over the rectangle that should contain our image, our mouse cursor becomes a hand and a tooltip with the link is displayed. If we click, everything works as expected. But we don't see an image!
What can we do about this? This is really annoying, as I don't have a clue why it won't work. Actually, to me, this looks like a bug in Adobe Reader?
Old (working, without link):
=================================================================================
15 0 obj
<</Contents (DEV-1)
/M (D:20130222103743+01'00')
/Subj (TigrisTag)
/Subtype /Stamp
/F 4
/Name /Custom
/AP <</D 16 0 R
/N 16 0 R
>>
/CreationDate (D:20130222103743+01'00')
/Rect [560.349976 10.000023 601.999977 51.650024 ]
/NM (97c87adc-5494-440a-b0b4-eb606e358169)
/T (name)
/P 4 0 R
/Type /Annot
>>
endobj
16 0 obj
<</Resources <</XObject <</ImageStamp 17 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC ]
>>
/BBox [0 0 39.20008 39.20008 ]
/Name /Form_4943204746964B4C8B728A4CBD79B339
/FormType 1
/Length 41
/Src (XO:/Form_4943204746964B4C8B728A4CBD79B339)
/Type /XObject
/Subtype /Form
/Matrix [1 0 0 1 0 0 ]
>>
stream
39.2001 0 0 39.2001 0 0 cm
/ImageStamp Do
endstream
endobj
17 0 obj
<</Width 245
/ColorSpace [/Indexed /DeviceRGB 1 18 0 R ]
/BitsPerComponent 1
/Filter /FlateDecode
/Length 471
/Subtype /Image
/Height 245
>>
stream
(stream contents)
=================================================================================
New (not working, with link):
=================================================================================
18 0 obj
<</Resources 4 0 R
/Type /Page
/Group <</CS /DeviceRGB
/S /Transparency
/I true
>>
/Annots [19 0 R ]
/MediaBox [0 0 595 842 ]
/Contents 23 0 R
/Parent 3 0 R
>>
endobj
19 0 obj
<</Contents (TigrisTag)
/A <</S /URI
/URI (http://localhost:50830/publications/code/DEV-8)
>>
/M (D:20130225170939+01'00')
/Subtype /Link
/F 4
/NM (6a41409d-b8fb-44b6-8a7c-ab1c73088869)
/Name /Image
/AP <</D 20 0 R
/N 20 0 R
>>
/Rect [544.506958 9.999985 585.000015 50.493042 ]
/BS <</W 0
>>
/CreationDate (D:20130225170939+01'00')
/H /I
/P 18 0 R
/Type /Annot
>>
endobj
20 0 obj
<</Resources <</XObject <</ImageStamp 21 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC ]
>>
/BBox [0 0 39.20008 39.20008 ]
/Name /Form_119A6CEBB1C8452D962814D585C640CC
/FormType 1
/Length 41
/Src (XO:/Form_119A6CEBB1C8452D962814D585C640CC)
/Type /XObject
/Subtype /Form
/Matrix [1 0 0 1 0 0 ]
>>
stream
39.2001 0 0 39.2001 0 0 cm
/ImageStamp Do
endstream
endobj
21 0 obj
<</Width 245
/ColorSpace [/Indexed /DeviceRGB 1 22 0 R ]
/BitsPerComponent 1
/Filter /FlateDecode
/Length 467
/Subtype /Image
/Height 245
>>
stream
(stream)
endstream
endobj
=================================================================================

Thank you for your reply.
Indeed, I tried saving a PDF that had the "default appearance", it shows exactly the same. So it looks like it "can't" show the image.
However, of course, I do want the image to be shown. How can I achieve this? How can I tell Adobe Reader (and other PDF viewers) I really really realllyyyyy want to see that image there? I believe I'm not doing anything really exotic, right? There must have been tons of other people that wanted to do the same thing, I guess?
                    var annotation = new PDFLinkAnnotation
                                Action = new PDFUriAction(this.GetCodeUrl(code)),
                                Contents = AnnotationIdentifier,
                                Appearance = new PDFImageAppearance(bitmapImage),
                                DisplayRectangle =
                                    new DisplayRectangle(
                                    barcodeLocationInfo.X,
                                    barcodeLocationInfo.Y,
                                    barcodeLocationInfo.Tsw,
                                    barcodeLocationInfo.Tsh),
                                Flags = Flags
                    pdfPage.Annotations.Add(annotation);

Edited a .jpg file with MSPaint, edit doesn't show up in Dreamweaver. ?

In my images folder for my website are several .jpg files. I edited the .jpg file in MS Paint. I added a few blue pixels to stand out. Then I reopened Dreamweaver MX in local view, looked at the .jpg with Preview in Browser/Firefox, and there were no blue pixels. I assume that the image must be permanently cached somewhere on my computer that I can't change. Uploading the file didn't help. Reloading dreamweaver didn't help. Windows XP, Dreamweaver MX. This just started a few days ago.
I posted this on another of these adobe forums, but then I saw that nothing had been written on the forum in 2 months and that I was one of the most active participants, and I'm pretty new.

Paul Klinkman wrote:
It's a new day so the computer was powered down and back up.
I deleted the image from the page. I used "add image" and found the image. I have the same old image, the one that should have no longer existed. No dice. Note that this process doesn't involve Firefox in any way that I can see.
You say "the one that should have no longer existed". Does that mean that it does indeed exist? I mean... physically, is the original image still in the folder? It just seems to me that it would be impossible to "select" an image or even a version of it, that no longer exists. It's like if you paint a red door yellow, there's no chance that one day you will walk past it and it will suddenly be red again all by itself.
Another thing, have you tried renaming the edited image to something nowhere close to the original? If youdo that, and remove/add it, and it still shows the original image of a different name, then you'v e got some serious problems.
Message was edited by: Expatriated Mac User

Importing into Lightroom with card reader doesn't show previews

I am using Lightroom 2.4 with Adobe 5.4 Raw on a Windows XP based laptop -- however the problem I am having also presents on my desktop which also uses Lightroom 2.4 with Adobe 5.4 and Windows XP. In fact the issue is completely the same on both computers: When I try to import photos directly into Lightroom using a card reader, the interface opens, but does not show the previews -- and yes, the show preview box is checked. The preview boxes are there, but they are completely greyed out. If I use the same card reader but direct it to open into Photoshop Elements it shows the previews and it also shows them in Bridge for CS4. So clearly the problem doesn't lie with the computer or card or cardreader. It seems only in Lightroom that the previews do not show up. Adobe raw supports my camera which is set to shoot raw and it also makes a JPG copy, but neither show up.
I spent more than an hour with a tech trying to get this to work and didn't solve the problem. I'm hoping that someone has some bright ideas that will help me out.
Phyllis Perkins

I tried to respond before, but I think the message didn't go through. Sorry. Because my Lightroom hasn't been working the way it is supposed to, I have been doing what you suggest -- saving the photos from my card reader to a file through Bridge -- which does open the previews -- and then importing them to Lightroom. But it means one extra step and Lightroom's strength is supposed to be work flow, so I would like to get it to work properly. I think that if the card reader were faulty -- and the problem occurs with several different card readers -- that it wouldn't show the previews in Bridge or even Photoshop Elements, which it does. So I think there is some problem with Lightroom, not the card reader. Any other suggestions? I'd be happy to know about them. Meanwhile, thanks for your reply.
P

Paring Z3 via WiFi with Pc companion doesn't work

Keep trying again and again with Sony's original USB cable without success
Windows 8.1 with latest Pc companion software

Sorry to hear that you have issues connecting with your PC.
Have you tried the suggestions in this thread: http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Wireless-Media-Transfer-Pairing-done-but-connection-...?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

http://support.apple.com/kb/TS1538

My iphone doesn't show me the effect on picture that are taken with effect is shows me it as a normal pic with out any effect but when I press edit it shows that the effect is already on but u can see it

my iphone doesn't show me the effect of the picture that Are taken with effect it just show them to me as a normal picture with out any effect and when I go to edit it shows there that the pic already has an effect and when I see the picture in group it shows that it has effect only when I tap on one to see it larger the effect disappear

I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

Artwork doesn't show with version 5.0.1

I updated my ipod with the iOS 5.0.1. The album artwork doesn't show even if they all appears in Itune. Any idea to resolve this problem?

I just ran into the same problem with an iPhone 4S: contact names and photos stopped showing up on incoming calls or in the recent/missed calls list. I took my phone to the Genius Bar and they ran a diagnostic to confirm there was nothing wrong with the phone hardware. Their suggestion, which worked:
Update iTunes to the latest version.
Sync your phone with your computer via iTunes. Make sure that the sync options are selected under each tab (Sync Contacts, Sync Apps, Sync Music, Sync Videos, etc..) so everything is backed up onto the computer.
In iTunes, select the Summary tab for the phone and click on Restore to wipe out the software and restore it.
When the system asks, restore as a new phone (instead of restoring from backup)
Once it's done, walk through the initial phone setup and re-sync your phone to get all of your contacts, apps, music, etc.
The explanation I got was that something in the software got corrupted and if I restored from a backup, the corruption would still be there, so I needed to restore it as a new phone and re-sync my data on to it. Bottom line is it worked, and I hope this saves some time and a trip to the Apple Store for you or anyone else that might run into this issue.
Good luck getting it resolved!
Kendrick

Former backup with PC Companion doesn't show up in 5.1.1

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