Forms compatibility between Acrobat Pro 8 and Reader 9

Hi everyone. I have a problem to resolve as quick as I can. I haven't find any answers yet, maybe someone will know what's going on with my forms.
I'm working on a document made by another graphic designer, I can't reach this person. When I use his forms, it works in Acrobat Pro 8 and Reader 9, users can fill out forms and save a copy. BUT, I have to made a modification in the forms. I use the Touch Up tools in Acrobat Pro 8, made a copy, but this copy have a problem: users cannot fill forms and save a copy in Reader 9. They can only print the form and fill it by hand. I can't find any options to made my forms compatible with Reader 9 when I save the copy.
Do you have any idea why the original forms of the guy works but not mine?? My client is a bit mad
Thank you!
Karine

I am having a similar issue where I created a form and when I sent it to my team members (who only have reader) they are not able to fill in the form.  It is like a document for them.  I  have done the "extended rights" several times in trying to figure out what is going on and it is still not working.  Do you have any thoughts of what else I might try?  I am very new to this all and very confused and frustrated right now.
Thanks!
Mary

Similar Messages

  • Acrobat Pro and Reader fighting for Safari frameworks folder...

    We manage hundreds of Macs of which most are at 10.4.8.
    We have both Acrobat Pro and Reader 7.0.8 installed on all Macs.
    Sometime within the last few weeks something has changed on our systems (eg: upgrading from something under 10.4.8 to 10.4.8) that is causing Acrobat Pro and Reader to fight for the Safari.app/Contents/Frameworks/ folder. This folder contains aliases to either Pro or Reader frameworks within that Acrobat app's own frameworks folder (...Acrobat Pro.app/Contents/Frameworks/)
    This issue is that the end user is prompted to authenticate for either Reader or Pro to "repair itself" which it is just changing the aliases within the Safari Frameworks folder to point to their own frameworks.
    If I set Preview as the default pdf viewer and then delete Acrobat Reader so that only Preview and Acrobat Pro are on the client, then it seems to work beautifully without authentication request. We would like to keep Reader on the systems though. We use Sassafras' Keyserver with a limited number of licenses for Acrobat Pro.
    Has anyone else experienced this? Found a solution, etc?
    Thanks!

    I agree with rikbarry - I finally reinstalled Acrobat, then ran the 
    update to 9.4.5. The updater took nearly an hour to finish which can't 
    be normal, but the software appears to be the correct version now.
    I work for a very small graphic design company and use an older emac 
    that has pretty much reached its shelf life for many apps and OS. 
    Could my aging computer be contributing to the problem?
    Because we depend heavily on pdf workflow, I chose to reinstall 
    WITHOUT running the uninstaller first, as the 9.4.4 version was at 
    least still functioning. I was somewhat surprised that it worked, and 
    I am NOT looking forward to the next updater.

  • Fillable form created with Acrobat Pro and sent to iPad by email.

    I Create a Fillable form in Acrobat Pro and emailed it to an iPad. I loaded the PDF into Acrobat Reader for iOS. The file is opened, all fields filled and then it is emailed. So far so good.  I then exit reader iOS. Later when I come back in and open the file the fields are still filled. If I do this same process on a windows PC Acrobat reader functions exactly the same but will not save the data in the form when the application is exited. This is exactly what I want. How do I get Reader iOS to perform in this manner? It is imperative that the fields in this form be empty every time I open it on the iPad. 
    THanks

    If I open your Form with Reader XI, modify it, then close it, I am prompted to Save.  If I select “Don’t Save”, then, of course, the modification is not saved.  If I select “Save”, the modification is saved.  So it does not appear that any logic has been embedded into the form that clears the modifications prior to Save.  Its possible that older versions of Reader do not permit Save, however, a user using the current version of Reader: Reader XI would need to be trained to select the “Don’t Save” button for your workflow to be valid.
    With the Mobile Reader, save is implicit.  So there is no prompt to Save on close.  The modifications are saved automatically.
    If you want to start with a reset form each time it is opened, there are a couple alternatives:
    Users can duplicate the unfilled form and work with the duplicate each time, thereby leaving the original in its unfilled state.
    You can embed some instructions into the form that clear its contents on form open.  Note that with this option, the prior content (pre-clear) will still be in the file even though it is not presented to the user.  This would be a problem if multiple users were using the same device and the form content were sensitive.
    I’ve sent you a version of your form with option 2. implemented that you can try.
    Darrell

  • Acrobat Pro and Reader 9.4.4 to 9.4.5 Updates Fail

    I was unable to get a satisfying answer via phone support, and after connecting with a supervisor, I was disconnected. So here goes...
    (Mac OS X 10.6.8) Adobe Updater 6  began notifying me recently that updates were available for Adobe Reader from 9.4.4 to 9.4.5, but my attempts to follow instructions resulted in Error 1301 "The update could not be applied because the Adobe Reader application contents were modified since the original installation. Please reinstall Adobe Reader and check for updates again."
    Adobe updater soon notified me of the need to update my Acrobat Pro from 9.4.4 to 9.4.5, but but my attempts to follow instructions resulted in Error 1301 "The update could not be applied because the Acrobat Pro application contents were modified since the original installation. Please reinstall Acrobat Pro and check for updates again."
    When Adobe updates its software, I shouldn't have to "reinstall" old software and "check for updates again" in order to install the update. Surely Adobe can offer a more direct, convenient way for customers to update their licensed software?

    I agree with rikbarry - I finally reinstalled Acrobat, then ran the 
    update to 9.4.5. The updater took nearly an hour to finish which can't 
    be normal, but the software appears to be the correct version now.
    I work for a very small graphic design company and use an older emac 
    that has pretty much reached its shelf life for many apps and OS. 
    Could my aging computer be contributing to the problem?
    Because we depend heavily on pdf workflow, I chose to reinstall 
    WITHOUT running the uninstaller first, as the 9.4.4 version was at 
    least still functioning. I was somewhat surprised that it worked, and 
    I am NOT looking forward to the next updater.

  • Adobe Acrobat Pro and Reader Freeze

    Everytime I open Adobe Acrobat Pro or Reader I am unabe to open the preferences menu.  Program freezes up.  Also when I hit print the program also freezes.  I've uninstalled and reinstalled multiple times with no success.

    Which version (and sub-version)? Why do you have both Reader and Acrobat installed? Before AAX this was not a recommended combination at all.
    You should be able to delete the Reader and repair Acrobat. If you do not have the most current version of Acrobat, you should do an update(s). If you uninstall and reinstall again, before the reinstall, deleted any left over parts of the Acrobat folder and run a registry cleanup utility (the MS one if you can get it -- MS quit distributing it -- or CCleaner). Then reinstall. Typically the repair and the updates should take care of things unless you have gotten a corrupt plug-in included somehow.

  • Advanced Index Search Crashes Acrobat Pro and Reader

    I have a problem of which I've not been able to find a similar past experience. Acrobat Pro 9.5 and Reader X both crash on a Windows 7 PC whenever I initiate a search using our Adobe-created index files. These index files work for every other computer on our Network and all relevant users have the same permissions to access the indexes. I've trashed the preferences folder and even uninstalled and reinstalled both programs. The functions are not relegated to a particular user on the machine as the problem is the same across the board, so I've narrowed the problem down to being on the PC itself. I've not seen this as a known issue anywhere nor seen people write about this as a past issue. Any and all help appreciated, and thanks in advance!

    Bump. Y'know, for kids.

  • BIOS Compatibility between WinXP Pro and Vista Home Premium

    I want to install WinXP Pro on my pc.  I have a Desktop 3000 J115, Model 7387-A11 and it came with Vista Home Premium.  I want to make sure that the BIOS can support either OS.  If it cannot, I would like to know how to get the correct BIOS.  I realize that there may be a few BIOS settings that are different between the OS's.
    Thanks

    This is not a right forum to post this problem. You should post it in Database General Forum.
    I've Windows Vista Home Edition 32 bit.
    In my laptop it is running but screen resolution changes to basic colour. Due to this, some graphical distortion occurs in few places. Also, refresh in the query grid needs to be perform when you are scrolling SQL Developer data from top to bottom or vice versa.
    Regards.
    Satyaki De.

  • Compatibility between macbook pro and an external monitor

    hi, i have a macbook pro retina 15'', with intel iris pro graphics 5200 and windows 8.1 .
    i try to install an external monitor (http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=pl&ctn=17S4SB/00) with mdp - vga adapter but the resolution it is very bad and it is impossible to calibrate.
    i install the driver of the monitor and the new driver of intel iris, i try every resolution but in the external monitor also 1680x1240 it's too big.
    instead with os x,  also 1280x1024 (recommended resolution), can be seen perfectly.
    help me I'm going crazy. thanks

    Then I would try connecting your display in the off state and then turn it on once your MBP is sleeping. It's possible the MBP, or display in fact, is getting confused.
    Also, always be sure your MBP has actually made into sleep by the pusating sleep indicator light. If it isn't pulsating it isn't sleeping.

  • Compatibility between Acrobat XI and Acrobat 9 on Windows SBS.

    I am using 9 right now, getting XI.  Can I use 9 on one PC and XI another on the same server without issues?

    Hi Ralph,
    Adobe does not recommend installing different version of Acrobat on the same machine / server even though both can co exist.
    Any problem arising due to this configuration will not be supported by Adobe.
    Regards,
    Rave

  • I have developed a fillable form using Adobe Acrobat Pro. The form has several fields and some of the information is captured in a bar code. What programs must be used to open the form to properly fill the form out?  Adobe Reader, Adobe Xi, Ibook, etc.. I

    I have created a fillable form using Adobe Acrobat Pro that contains several data fields with some feeding data to a barcode in the document.  I have a "button" set up to save and send the completed form one it is completed.  Some of the user are having troubles filling out the form as they are using various programs to do such as iBook, Adobe Reader, etc....  Sometimes the information is not transferred to the barcode and sometimes the "submittal button" doesn't function properly.
    Please provide a solution or give me a list of the programs that must be used to properly open and fill out the form.
    Greatly appreciated.

    Best option is to use Adobe Reader (or Acrobat, of course) on a desktop computer (ie, not on a mobile device). Any other configuration is likely to be problematic.

  • What is the relationship between Acrobat Pro, Acrobat Reader, and the Acrobat Reader Plugin for Firefox?

    Mozilla's plugin scanner identifies an old version of the Reader plugin on my machine. The download indicates a massive 55 MB size, and implies that Reader itself will be installed on my machine. HOWEVER, I don't want Reader installed! I use Acrobat Pro and I have noticed some problematic interactions over the years.
    What is the relationship between Acrobat Pro, Reader, and the Firefox Plugin?

    You can also check out the comparison at http://www.adobe.com/products/acrobat/matrix.html.

  • Cannot create a Response File in Reader X from form created in Acrobat Pro 9

    I created a form in Adobe Acrobat Pro 9. I distributed the form using option "Manually collect responses in my email inbox" and "Save a local copy and manually send it later". When I send that form and get a response, I open it in Adobe Reader X but I do not get the pop-up option to save to a Response File. I do get that option to save to the response file if I open the file with Adobe Reader 9. Has anyone else seen this problem and is there a solution?

    I figured a way around this in case anyone has the same problem in the future. I just opened Acrobat Pro X, clicked combine files into PDF, selected the file I wanted, saved the "binder" as PDF then saved another version as Reader Extended PDF. I think this helped because it essentially creaded a whole new PDF with the old PDF in it and getting rid of whater hashes or document properties in the last one that wouldn't allow it to work in Reader. Opens perfectly on other computers.

  • I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
    Designer is available with AA8 - AAX, but since is a separate product as I indicated.

  • Acrobat v6 Pro and Reader 9 are fighting

    My Contact
    nha khoa
    So one of my users is in a different state, so I can not get my hands on his laptop. But his issue is as follows.
    Using IE 7, whenever he opens a PDF it opens Acrobat v6 Pro, but gives an error saying it needs Acrobat v8 or 9. He has v9 Reader loaded, but IE will not use it. In FF we told it to open the PDF extension with Acrobat Reader 9, and this has solved the issue there.
    FYI, opening a PDF directly from his computer uses v9 reader.
    What have I done so far?
    1) Had him change the Windows Default Application to open PDF's with v9.0 Reader. - This did not work
    2) Had him change the default to v6 Pro then back to v9 Reader (maybe it just needed a reset) - still no good.
    3) he had installed 9 reader then 6 Pro, I had him uninstall and then reinstall v9 --- issue not resolved.
    Any ideas would be appreciated.
    Thanks,
    -MF

    The reason that your user gets odd behavior is because Acrobat 6 and Reader 9 use different files to open the PDF within the Internet Explorer web browser. Acrobat 6 uses an ActiveX control name "PDF.ocx". Reader 9 uses a DLL called "AcroPDF.dll". When you have both applications installed, which I believe is against Adobe's recommendations, there is a conflict and hence the error message.
    On the other hand, FireFox uses the old Netscape plug-in "nppdf32.dll" so there is no co-relation in the web browser preference setting for FireFox.
    Sanctus

  • What is the difference between acrobat standard and acrobat pro?

    what is the difference between acrobat standard and acrobat pro?

    Simplest way to answer is with this link:
    http://www.adobe.com/products/acrobatpro/buying-guide.html

Maybe you are looking for