Forms in Acrobat9 reader are not able to be saved
Anyone else run into this? I've created some rather complex forms with built in calculations (think catalogue sheets) and put some security settings for printing and filling out the forms on the pdf docs.
In Acrabat 8 and earlier versions you can work on the forms, then save them, then go back and work on them some more before you print.
With Acrobat Reader 9 you cannot save the forms. You even get a warning that you can't save the form data and you must print.
This does me no good because I need to get these completed forms back via e-mail. I've tried removing all security from the documents. I've tired everything I can think of.
I think this is a bug. At least I hope that it's a bug because this could kill all of my internet sales for this client's product.
Thanks.
It's not a bug. Reader normally cannot save a modified document, and filling form fields is modifying the document. But you can enable certain features in Reader if you give the document usage rights. There are a number of usage rights that enable features in Reader that are not normally available, such as saving, commenting, submitting outside of a browser, and others.
You can grant certain usage rights to a document using Acrobat Pro 8 or 9, but there are licensing restrictions that go along with doing so. In particular, if you distribute the document to more than 500 recipients, then you can extract information from a maximum of 500 returned forms (including hardcopies). There is no limit to the number of returned forms you can process if you distribute the document to 500 or fewer recipients.
To avoid these limitations, you can use Adobe's LiveCycle Reader Extensions product to grant usage rights to your documents. This is a more expensive option and you'll have to negotiate directly with Adobe regarding pricing. A less costly alternative is to use the third-party service of FormRouter - http://www.formrouter.com/pdf/readerextensions.htm, who for a fee will enable individual documents for you.
George
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