Forms--Reader users unable to fill in "enabled" form.

I created and enabled several PDF fill-in forms in Acrobat X. Just recently associates are telling me that they're getting the following error message:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."
This has never been an issue previously. Does anyone have an explanation why this is happening now and how to fix it? Thanks!

It can be difficult to nail down a specific cause for this. When a document is Reader-enabled, it is signed with a digital signature that is used to detect if any changes have been made that are not allowed. So if a document changes in a way that's not allowed, it will fail validation and Acrobat/Reader won't allow any other changes and yo get the message you see. You will also get that message if the system clock of the user's computer is incorrect and it's set to a time before the time that the document was enabled.
Documents can get changed for a number of reasons, including when transmitted via email or FTP, or when there's a problem with the file (e.g., fonts) and Acrobat/Reader attempts to correct it. Without seeing a before and after file and doing a detailed analysis, it's impossible be more specific. You might want to see if re-sending the original and having them use it makes any difference.

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Hey.
In Acrobat there is a function that makes you able to allow Reader users to enter data in a form, and save it. Its used by going to advanced > Extend features in Adobe Reader.
The form im using is only a template, and this works for that single form only, and since the form im using is only a template the extended features i activate in this way doens't work with the newly created ones created of the template.
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My application is a webapplication created in .NET 2003 using vb.net and asp.net. The user will on one page fill in a formfield, that will be send to the template once a button is pressed. The form will then load up, with the data posted. Already here i get the error "You cannot save data typed in this form". This error doesnt show up on my developing machine, since i have Acrobat installed, but the others at the office hasn't got it, and they get the error. I can imagine that very few of our customers have Acrobat, so its vital that this will function properly.
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Simon,
LiveCycle Designer and LiveCycle Reader Extensions ES are different products. Reader Extensions ES can reader extend AcroForms, not just XFA forms (XFA forms are the type created with LiveCycle Designer).
LiveCycle is a suite of many products, not just a single product.
> and they say that they believe that the form is saved in a "different" format.
Yes. LiveCycle Designer creates XFA forms and Acrobat creates AcroForms. They are indeed a very different format.
> I'm using Acrobat 9 Pro, but the function is only active in the template, not the form created by the template.
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Geo,
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Forms--Reader users unable to fill in "enabled" form.

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