Forms - submit button not working

A client asked me to create an eflyer with a registration form included to be emailed out. I added form fields to the form page and an email submit button. Works fine on my Mac - opens Entourage correctly addressed and with the xfdf file attached. Tested on Parallels Desktop running Windows XP Pro and this seemed to work too. However when my client tested it on her PC, when she clicked on the submit button nothing happened. It works for her on the web but understandably she want's it to work when people receive the PDF as an attachment to an email. She uses Outlook as her email client.
Any thoughts? Many thanks.

Mike
Thanks for your comment. I've sent a new PDF to the client with the extended rights turned on and this still doesn't work, as you thought. I know I've read about how unreliable emailing PDF forms can be but I wanted a simple solution on a document that my client wants to email to her contacts. Maybe it's just not a good idea to start with though you'd think that seeing as how adobe have added the feature it might just work! When I tried on Windows running on my Mac when I clicked send it asked me whether I wanted to use local or web-based email which implied you could use either? (I don't have an email client currently set up under windows as I only use it for opening the odd PC only file that clients send me which is I guess why it asked the question rather than chaining straight into an email window).
I'm attaching the document in question. The form is on page 3.
Many thanks for your support

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    <%@ page import="java.sql.*, java.net.*" %>
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    <HEAD>
    <TITLE>APPLICANT FORM</TITLE>
    </HEAD>
    <BODY BGCOLOR="#FFFFFF" TEXT="#000000">
    <FORM NAME = "ApplicantForm">
    <DIV ALIGN = "center">
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    <INPUT TYPE = "submit" VALUE = "REJECT" NAME = "RejectButton">
    </DIV>
    <%
    Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
    Connection con = DriverManager.getConnection("jdbc:odbc:fypproject","","");
    Statement st = con.createStatement();
    String forename           = request.getParameter("name");
    String surname           = request.getParameter("surname");
    String email = request.getParameter("email");
    int level = 0;
    String query = "SELECT * FROM Login_Details LD, Personal_Details PD, Education E, Work_Experience WE, Skills S WHERE LD.Email_Address = PD.Email_Address AND LD.Email_Address = E.Email_Address AND LD.Email_Address = WE.Email_Address AND LD.Email_Address = S.Email_Address AND PD.Forename = '" + forename + "' AND PD.Surname = '" + surname + "' AND LD.Email_Address = '" + email + "'";
    ResultSet rs = st.executeQuery(query);
    if(rs.next()) {
    %>
    <TABLE WIDTH="760" BORDER="0" CELLSPACING="0" CELLPADDING="0">
    <TR VALIGN="top">
    <TD WIDTH="610" HEIGHT="130">
    <TABLE WIDTH="610" BORDER="0" CELLSPACING="0" CELLPADDING="0">
    <TR>
    <TD WIDTH="10" HEIGHT="192" VALIGN="top"></TD>
    <TD WIDTH="600" HEIGHT="192" VALIGN="top">
    <TABLE WIDTH="600" BORDER="0" CELLSPACING="0" CELLPADDING="0">
    <TR>
    <TD VALIGN="top">
    <TABLE WIDTH="100%" BORDER="0" CELLSPACING="0" CELLPADDING="4">
              <TR>
              <TD COLSPAN="2"> </TD>
              </TR>          
    <TR>
    <TD COLSPAN="2"><B> <% out.println(rs.getString("Forename")); out.println(rs.getString("Surname")); %></B></TD>
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    <TR>
    <TD COLSPAN="2" BGCOLOR="#000000"><FONT COLOR="#FFFFFF" SIZE="4">Personal Details</FONT></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="250"><FONT SIZE="2">Title</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Title")); %></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="250"><FONT SIZE="2">Forename</FONT></TD>
    <TD WIDTH="334"><% out.println(forename); %></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="250"><FONT SIZE="2">Surname</FONT></TD>
    <TD WIDTH="334"><% out.println(surname); %></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="250" HEIGHT="2"><FONT SIZE="2">Date Of Birth</FONT></TD>
    <TD HEIGHT="2" WIDTH="334"><% out.println(rs.getString("DOB")); %></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="250"><FONT SIZE="2">Sex</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Gender")); %></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="250"><FONT SIZE="2">Nationality</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Nationality")); %></TD>
    </TR>
              <TR BGCOLOR="#FFFFFF">
              <TD WIDTH="205"><FONT SIZE="2">Marital Status</FONT></TD>
              <TD WIDTH="334"><% out.println(rs.getString("Marital_Status")); %></TD>
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              <TR BGCOLOR="#FFFFFF">
              <TD WIDTH="205"><FONT SIZE="2">Do you require a work permit?</FONT></TD>
              <TD WIDTH="334"><% out.println(rs.getString("Work_Permit_Required")); %></TD>
              </TR>
              <TR BGCOLOR="#FFFFFF">
              <TD WIDTH="205"><FONT SIZE="2">Email Address</FONT></TD>
              <TD WIDTH="334"><% out.println(email); %></TD>
              </TR>
    <TR>
    <TD COLSPAN="2" BGCOLOR="#000000"><FONT COLOR="#FFFFFF" SIZE="4">Education</FONT></TD>
    </TR>
              <TR>
              <TD COLSPAN="2"><FONT SIZE="2">Secondary Education</FONT></TD>
              </TR>
    <TR>
    <TD COLSPAN="2"><FONT SIZE="2">Institution(s)</FONT></TD>
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    <TR>
    <TD COLSPAN="2">
    <TABLE WIDTH="100%" BORDER="0" CELLSPACING="0" CELLPADDING="4">
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    <TD WIDTH="47%"><FONT SIZE="2">Name</FONT></TD>
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    <TD WIDTH="7%"><FONT SIZE="2">From</FONT></TD>
    <TD WIDTH="9%"><FONT SIZE="2">To</FONT></TD>
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    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="32%"><% out.println(rs.getString("Institution_Name_1")); %></TD>
    <TD WIDTH="32%"><% out.println(rs.getString("Institution_Location_1")); %></TD>
    <TD WIDTH="13%"><% out.println(rs.getString("Institution_From_1")); %></TD>
    <TD WIDTH="23%"><% out.println(rs.getString("Institution_To_1")); %></TD>
    </TR>
    <TR BGCOLOR="#FFFFFF">
    <TD WIDTH="32%"><% out.println(rs.getString("Institution_Name_2")); %></TD>
    <TD WIDTH="32%"><% out.println(rs.getString("Institution_Location_2")); %></TD>
    <TD WIDTH="13%"><% out.println(rs.getString("Institution_From_2")); %></TD>
    <TD WIDTH="23%"><% out.println(rs.getString("Institution_To_2")); %></TD>
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    </TABLE>
    </TD>
    </TR>
    <TR>
    <TD COLSPAN="2"><FONT SIZE="2">'A' Level or Equivalent</FONT></TD>
    </TR>
    <TR>
    <TD COLSPAN="2" VALIGN="top">
    <TABLE BORDER="0" CELLSPACING="0" CELLPADDING="4" WIDTH="607">
    <TR>
    <TD WIDTH="18"> </TD>
    <TD WIDTH="57"><FONT SIZE="2">Year</FONT></TD>
    <TD WIDTH="250"><FONT SIZE="2">Qualification Name</FONT></TD>
    <TD WIDTH="96"><FONT SIZE="2">Subject</FONT></TD>
    <TD WIDTH="131"><FONT SIZE="2">Grade</FONT></TD>
    </TR>
    <TR>
    <TD WIDTH="18">1</TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("ALevel_Year_1")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("ALevel_Name_1")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="96"><% out.println(rs.getString("ALevel_Subject_1")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="131"><% out.println(rs.getString("ALevel_Grade_1")); %></TD>
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    <TR>
    <TD WIDTH="18">2</TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("ALevel_Year_2")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("ALevel_Name_2")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="96"><% out.println(rs.getString("ALevel_Subject_2")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="131"><% out.println(rs.getString("ALevel_Grade_2")); %></TD>
    </TR>
                   <TR>
    <TD WIDTH="18">3</TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("ALevel_Year_3")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("ALevel_Name_3")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="96"><% out.println(rs.getString("ALevel_Subject_3")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="131"><% out.println(rs.getString("ALevel_Grade_3")); %></TD>
    </TR>
                   <TR>
    <TD WIDTH="18">4</TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("ALevel_Year_4")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("ALevel_Name_4")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="96"><% out.println(rs.getString("ALevel_Subject_4")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="131"><% out.println(rs.getString("ALevel_Grade_4")); %></TD>
    </TR>
                   <TR>
    <TD WIDTH="18">5</TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("ALevel_Year_5")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("ALevel_Name_5")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="96"><% out.println(rs.getString("ALevel_Subject_5")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="131"><% out.println(rs.getString("ALevel_Grade_5")); %></TD>
    </TR>
    </TABLE>
    </TD>
    </TR>
    <TR>
              <TD COLSPAN="2"><FONT SIZE="2">Higher & PostGraduate</FONT></TD>
              </TR>
    <TR>
    <TD COLSPAN="2"><% out.println(rs.getString("Degree_Year_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Degree Qualification</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_Qualification_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Degree Subject</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_Subject_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Degree Result</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_Result_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Expected / Obtained</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_ExpObt_1")); %></TD>
    </TR>
              <TR>
    <TD COLSPAN="2"><% out.println(rs.getString("Degree_Year_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Degree Qualification</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_Qualification_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Degree Subject</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_Subject_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Degree Result</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_Result_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="250"><FONT SIZE="2">Expected / Obtained</FONT></TD>
    <TD WIDTH="334"><% out.println(rs.getString("Degree_ExpObt_2")); %></TD>
    </TR>
    <TR>
    <TD COLSPAN="2" BGCOLOR="#000000"><FONT COLOR="#FFFFFF" SIZE="4">Work Experience</FONT></TD>
    </TR>
    <TR>
    <TD COLSPAN="2"><FONT SIZE="2">Employer 1</FONT></TD>
    </TR>
    <TR>
    <TD COLSPAN="2" BGCOLOR="#FFFFFF" VALIGN="top">
    <TABLE WIDTH="100%" BORDER="0" CELLSPACING="0" CELLPADDING="4">
    <TR>
    <TD WIDTH="30%"><FONT SIZE="2">Employer</FONT></TD>
    <TD COLSPAN="2"><% out.println(rs.getString("Employer_Name_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="30%"><FONT SIZE="2">Dates</FONT></TD>
    <TD WIDTH="17%"><FONT SIZE="2">From</FONT></TD>
    <TD WIDTH="53%"><% out.println(rs.getString("Start_Date_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="30%"> </TD>
    <TD WIDTH="17%">To</TD>
    <TD WIDTH="53%"><% out.println(rs.getString("End_Date_1")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="30%"><FONT SIZE="2">Role</FONT></TD>
    <TD COLSPAN="2"><% out.println(rs.getString("Role_1")); %></TD>
    </TR>
    </TABLE>
    </TD>
    </TR>
    <TR>
    <TD COLSPAN="2"><FONT SIZE="2">Employer 2</FONT></TD>
    </TR>
    <TR>
    <TD COLSPAN="2" BGCOLOR="#FFFFFF" VALIGN="top">
    <TABLE WIDTH="100%" BORDER="0" CELLSPACING="0" CELLPADDING="4">
    <TR>
    <TD WIDTH="30%"><FONT SIZE="2">Employer</FONT></TD>
    <TD COLSPAN="2"><% out.println(rs.getString("Employer_Name_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="30%"><FONT SIZE="2">Dates</FONT></TD>
    <TD WIDTH="17%"><FONT SIZE="2">From</FONT></TD>
    <TD WIDTH="53%"><% out.println(rs.getString("Start_Date_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="30%"> </TD>
    <TD WIDTH="17%">To</TD>
    <TD WIDTH="53%"><% out.println(rs.getString("End_Date_2")); %></TD>
    </TR>
    <TR>
    <TD WIDTH="30%"><FONT SIZE="2">Role</FONT></TD>
    <TD COLSPAN="2"><% out.println(rs.getString("Role_2")); %></TD>
    </TR>
    </TABLE>
    </TD>
    </TR>
              <TR>
    <TD COLSPAN="2" BGCOLOR="#000000"><FONT COLOR="#FFFFFF" SIZE="4">Other Skills</FONT></TD>
    </TR>
         <TR>
    <TD COLSPAN="2" VALIGN="top">
    <TABLE BORDER="0" CELLSPACING="0" CELLPADDING="4" WIDTH="807">
    <TR>
                   <TD COLSPAN="2"><FONT SIZE="2">Foreign Languages</FONT></TD>
                   </TR>
                   <TR>
    <TD WIDTH="57"><FONT SIZE="2">Language</FONT></TD>
    <TD WIDTH="250"><FONT SIZE="2">Proficiency</FONT></TD>
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    <TR>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Language_1")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Language_Prof_1")); %></TD>
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                                  <TR>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Language_2")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Language_Prof_2")); %></TD>
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                                  <TR>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Language_3")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Language_Prof_3")); %></TD>
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                   <TD COLSPAN="2"><FONT SIZE="2">IT Skills</FONT></TD>
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                   <TR>
    <TD WIDTH="57"><FONT SIZE="2">Skill</FONT></TD>
    <TD WIDTH="250"><FONT SIZE="2">Proficiency</FONT></TD>
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    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Skill_1")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Skill_Prof_1")); %></TD>
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    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Skill_2")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Skill_Prof_2")); %></TD>
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                   <TR>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Skill_3")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Skill_Prof_3")); %></TD>
    </TR>
                   <TR>
    <TD BGCOLOR="#FFFFFF" WIDTH="57"><% out.println(rs.getString("Skill_4")); %></TD>
    <TD BGCOLOR="#FFFFFF" WIDTH="250"><% out.println(rs.getString("Skill_Prof_4")); %></TD>
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                   </TABLE>          
                   </TABLE>
              </TABLE>
         </TABLE>
    </TABLE>
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    if(request.getParameter("RejectButton") != null) {
    level = Integer.parseInt(rs.getString("Level_ID"));
    level = 4;
    String levelString = Integer.toString(level);
    session.setAttribute("email", email);
    session.setAttribute("level", levelString);
    response.sendRedirect("CurrentStatus.jsp");
    else if(request.getParameter("AcceptButton") != null) {
    level = Integer.parseInt(rs.getString("Level_ID"));
    if(level < 4) {
    level = level + 1;
    String levelString = Integer.toString(level);
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    session.setAttribute("level", levelString);
    else {
    level = 4;
    String levelString = Integer.toString(level);
    session.setAttribute("email", email);
    session.setAttribute("level", levelString);
    response.sendRedirect("CurrentStatus.jsp");
    st.close();
    con.close();
    %>
    </FORM>
    </BODY>
    </HTML>
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    <%@ page import="java.sql.*, java.net.*" %>
    <HTML>
    <HEAD>
    <TITLE>APPLICANT FORM</TITLE>
    </HEAD>
    <BODY BGCOLOR="#FFFFFF" TEXT="#000000">
    <%
    Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
    Connection con = DriverManager.getConnection("jdbc:odbc:fypproject","","");
    Statement st = con.createStatement();
    String level                = (String)session.getAttribute("level");
    String email = (String)session.getAttribute("email");
    String query = "UPDATE Login_Details SET Level_ID = '" + level + "' WHERE Email_Address = '" + email + "'";
    st.executeUpdate(query);
    %>
    <DIV ALIGN = "center">
    <H2> Candidate status has been moved to: <% out.println(level); %></H3>
    </DIV>
    </BODY>
    </HTML>
    <%
    st.close();
    con.close();
    %>
    any ideas at all??? please??! :o(

    instead of using a submit input try using two button inputs, names can be the same.
    <input type='button' value='accept' name='aButton' onClick='js_func("accept")'>
    <input type='button' value='reject' name='aButton' onClick='js_func("reject")'>
    write a javascript function and catch the value sent and redirect to a controller (a jsp or a servlet) which would re-route the request to your bean
    function js_function(theValue)
    window.location = "controller.jsp?action=" + theValue
    this is how you can make a button act as a submit button. i guess this is your best bet.
    cem.

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