Forms won't calculate in Safari 5
The calculation field no longer works now that we have upgraded to Safari 5. It worked just fine on Mac OS 10.5.8 with Adobe Reader 9.3.2. The user migrated all data to a new iMac computer with Mac OS 10.6 and Adobe Reader 9.3.2 and now the pdf form will not calculate. We have checked the Reader Preferences and it is set to calculate. Any suggestions as to what the problem might be?
Thanks!
Hi Christopher ...
MIght be an extension ...
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
You may want to consider updating to a newer OS X > Apple Kills Snow Leopard: OS X 10.6 No Longer Receives Security Updates
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Problem description:
EKM Powershot won’t open in Safari
EtreCheck version: 2.1.8 (121)
Report generated 3 February 2015 17:12:24 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 4:41:52
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (862.85 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Passport 0746 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
disk1s2 (disk1s2) <not mounted> : 29 KB
disk1s3 (disk1s3) <not mounted> : 29 KB
disk1s4 (disk1s4) <not mounted> : 29 KB
disk1s5 (disk1s5) <not mounted> : 29 KB
disk1s6 (disk1s6) <not mounted> : 262 KB
disk1s7 (disk1s7) <not mounted> : 262 KB
disk1s8 (disk1s8) <not mounted> : 262 KB
My Passport for Mac (disk1s10) /Volumes/My Passport for Mac : 1.00 TB (649.20 GB free)
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
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Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[failed] com.torch.update.agent.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.google.Chrome.framework.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Safari Application (/Applications/Safari.app)
KiesAgent UNKNOWN Hidden (missing value)
Spotify Application (/Applications/Spotify.app)
Dropbox Application (/Applications/Dropbox.app)
Knowhow Cloud Application (/Applications/Knowhow Cloud.app/Contents/Resources/Knowhow Cloud.app)
apple-scc-20140811-171508 UNKNOWN (missing value)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Safari Extensions: ℹ️
Cashback Notifier - TopCashback
Reload Button
Add To Amazon Wish List
Turn Off the Lights
Facebook Cleaner
Facebook Photo Zoom
AdBlock
WOT
Duplicate Tab Button
Firebug Lite for Safari
Quidco Cashback Reminder
Better Facebook
clea.nr Videos
Video2mp3
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 136.50 GB
Destinations:
My Passport for Mac [Local]
Total size: 1.00 TB
Total number of backups: 157
Oldest backup: 2012-07-26 15:11:23 +0000
Last backup: 2015-02-03 16:04:33 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 136.50 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
2% Finder
1% Google Chrome
0% backupd
0% mds_stores
Top Processes by Memory: ℹ️
73 MB Google Chrome
64 MB Knowhow Cloud
60 MB Safari
47 MB iTunes
39 MB com.apple.MediaLibraryService
Virtual Memory Information: ℹ️
44 MB Free RAM
789 MB Active RAM
762 MB Inactive RAM
956 MB Wired RAM
20.86 GB Page-ins
435 MB Page-outs
Diagnostics Information: ℹ️
Feb 3, 2015, 12:27:28 PM Self test - passed
Feb 3, 2015, 02:15:31 AM /Library/Logs/DiagnosticReports/discoveryd_2015-02-03-021531_[redacted].crash
Feb 1, 2015, 06:41:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-01-184153_[reda cted].crash
Feb 1, 2015, 12:02:32 PM /Library/Logs/DiagnosticReports/Spotify_2015-02-01-120232_[redacted].hang
Feb 1, 2015, 03:10:42 AM /Library/Logs/DiagnosticReports/discoveryd_2015-02-01-031042_[redacted].crash -
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