FormsCentral problem using Firefox v24 & 25beta

Today I have received extensive feedback from my clients that those using the Mozilla Firefox browser have been unable to Submit the form as the Submit button does nothing. I have tested this for myself and can confirm the problem which then also persisted after uninstalling then reinstalling Firefox v24 and then subsequently upgrading to Firefox v25beta. I have now tested all the forms that I have in use currently using IE, Chrome, Opera, Sea Monkey and Lunascape browsers and they all work perfectly. I have sent out advice to my clients suggesting they use an alternative browser until the Firefox problem has been sorted out.Because it seems to work fine with every other browser I have tested I suspect the problems lies in Firefox but I thought that I would bring it to your attention!

After further investigation we've determined that the reason for the form not being able to submit in Firefox was related to local storage setting in Firefox and this is now working for this user (thanks for your time investigating this with us). We're looking into how to address this rather than relaying the "fix" to the community we'll likely make a change on our side. We do not know how/why some users would end up with settings that result in this behavior.
Thanks,
Josh

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I have recently been having problems using Firefox: it continually gives a "Not Responding" message.

I have been having problems using Firefox for the past few months:
Whenever I log on, I get a "Not Responding" message, and Firefox "freezes." I then have to "click" my mouse several times to again be able to use Firefox - but only for a few minutes. Firefox then freezes again and shows another "Not Responding" message.
Because of this repeated "crashing," I have been using I.E. as my browser, because it does NOT have any such problems.
How can I FIX this problem with Firefox?

Many site issues can be caused by corrupt cookies or cache.<BR><BR>
Clear the Cache<BR>
'''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"'''''
<BR><BR>and<BR><BR>
Remove Cookies<BR>'''''Firefox/Tools > Options > Privacy.'''''<BR>
Under '''History''', select Firefox will '''Use Custom Settings'''.<BR>
There is a button on the right side called '''Show Cookies'''.<BR><BR>
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
<BR>While you are in safe mode; '''''Firefox Options > Advanced > General'''''.<BR>
Look for and turn off '''Use Hardware Acceleration'''.<BR>
Poke around safe web sites and see if there is still a problem. Then restart.

I am having problems using Firefox with Ebay in the last 10 days. The advanced search link is dropping off the page and there is no way to access it now.

I have been using Firefox and Ebay for at least 12 years with no problems whatsoever. But in the last 10 days I have been having trouble with the Advanced Search link disappearing from the page on Ebay. If I do a search from the Ebay home page it will show the results, but the Advanced Search link (in blue letters) which always used to appear to the right of the Search button is gone. If I click Search again at this point I can see the Advanced Search link appear for a millisecond, but then disappear just as quickly. Also, if I refresh the page the same thing happens. I tried to duplicate this problem with Internment Explorer and it didn't occur, so it appears to be Firefox that is causing this issue. Of course when I contacted Ebay they told me my problem was that I wasn't using Internment Explorer! I love Firefox and do not want to switch!

You can try to clear the cache and cookies to see if that makes a difference:
<h3>Clearing Cache</h3>
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and uncheck everything else.
#Now click the ''Clear now'' button.
<h3>Clearing Cookies</h3>
#Go to Firefox > Tools > Privacy > Remove Individual Cookies
#Find the site (ebay.com) that's having problems and clear all cookies.
#Restart Firefox
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.

Do others have a some problems using Firefox together with Charter? Mine is with my search.

I have used and enjoyed Firefox for years. I have Charter cable and my homepage is Charter.net. When I try to use the Google search on that homepage screen, the results are terrible, giving me nothing more than Google search box (its entry) and a blank white screen.
Is there a way I can take care of this problem?
I don't have this problem when I try using Internet Explorer, but I'd much rather use Firefox. Thanks.

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Audio clicks and pops using Safari, no problems using Firefox

iMac 27 inches , late 2012, Processor 3,4 GHz Intel Core i7, NVIDIA GeForce GTX 680MX 2048 Mo, OS X Mavericks 10.9.1
Digidesign MBOX2 PRO Firewre 400 audio interface to a thunderbolt adaptor through a firewire 800/400 cable.
I’m on Apple.com via Safari 7.0.1 (latest version) watching the christmas add. (http://www.apple.com/#video-tv-spot)
All is ok.
I launch Garageband 10.0.1, (latest version) the ad’s audio is full ok clicks and pops.
I quit Garageband and tthe ad’s audio plays correctly.
I launch Logic Pro 9.1.8 (latest Logic 9 version) ,the ad’s audio is full ok clicks and pops.
I quit Logic Pro and the ad’s audio plays correctly.
I launch Reason 6.5 , the ad’s audio is full ok clicks and pops.
I quit Reason and the ad’s audio plays correctly.
I launch Quicktime 10.3 (latest version) , the ad’s audio AND the Quicktime audio is full of clicks and pops.
I quit Quicktime and the ad’s audio plays correctly.
I relaunch Quicktime the ad’s audio is full ok clicks and pops.
I quit Safari and the Quicktime audio is ok.
NONE OF THE ABOVE IF I USE FIREFOX (latest version)
NONE OF THE ABOVE TOO IF Safari runs with the Firefox agent selected!
So, it is not a MBOX2 PRO issue or a firewire cable issue or a thunderbolt adaptor issue.
So it's Safari or Mavericks or ...

Strange. Now the problem is inverted. If Quicktime is running alone, now I get some audio glitches no matter if I choose the aggregate device or the Saffire Le as audio interface. If I launch Logic, the audio is clean.
(As usual all is fine if I use the built-in audio no matter waht sofwares are running)
The problem is really inverted.
The only way to get clean audio with Quicktime alone is to destroy the aggregate device!
The good thing is that I have the control now. I can get rid of the audio glitches while running Logic.
Oh an btw my firefox is 15.0.1.Latest version. Under Activity Monitor/Disk/Kind, it show Firefox 32 bits.

How to fix problems using Firefox to access BT Email Account - works perfectly using Google Chrome.

I can't log onto BT Email using Firefox but can with Chrome. I get to a point where I have a white screen background with blue hyperlink and black text only.
This has happened simultaneously with constant 'untrusted' warnings.
I unloaded / reloaded and also reset Firefox.
Any help or advice would be appreciated.

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
Check out why the site is untrusted and click "Technical Details to expand this section.<br>If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.

I'm having problems using Firefox when opening up PDF files that are called from jsp.

I'm trying to open my billing statement in pdf format. When I click on the link, Firefox 4 takes me to the dowload page and starts to download a readPDF.jsp file. How come Firefox is asking for that? When I use IE 7 I get no problems. Please advise on how to get Firefox to open jsp files automatically.

I have same problem too

Youtube problems using firefox

Hi lately ive not been able to like, comment or subscribe on youtube but if i use opera then there is no problem. Ive not installed anything new but do have a few addons which ive had no problems with before.
any help would be appreciated. thanks

hello, in order to rule out the interference of any addon, please try if you can replicate this behaviour when you launch firefox in safe mode once...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Somehow in the past several months Firefox changed. Now when I access my hotmail account I can not open or delete any email. I can sign in and out. Have no problem using firefox on other pc's to access hotmail just on this PC..help plz

Windows XP SP3
2gb intel, 80gb Hdd, 2gb RAM
At one time I had no problem accessing hotmail email.
I dont know if the changed occurred after a firefox update or
if maybe a grandkid changed something

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Thunderbird

I have increasing problems using Firefox to surf the net. I cannot install ANY Adobe product. I have no ability to see and hear ANY videos. Today I cannot access the Earthlink website, although I can on Internet Explorer.

I always get error message such as my plug-ins are disabled or I need the newer version of Adobe or Java programs. When I download and install them, they do not work and I get the same error messages.

I should have explained further. The game opens in a new window over to the upper left of my screen, leaving the original page underneath. I tried minimizing it so that I could get to my toolbar and did the View > Zoom > Reset. This has no effect. The lower portion of the game is still not showing. Using other browsers the window or frame of the game is much larger, therefore everything shows.

Netflix problem using Firefox 9.0.1 (mac), unable to remove items from queue but I can from Safari. Anyone had this problem? Talked to Netflix they can remove items on their end.

iMac OS 10.5.8, 2.66 GHz, 4gb memory. I've tried with adblock on and off. I use HTTPS Everywhere.
Netflix suggested it might be a browser issue and to try Safari. I was able to remove items from queue using Safari.

Addendum: The .jpg file, below, shows the netflix popup I get when trying to delete a video.

Had multiple problems with Firefox 4..went back to 3.6.16. Now always opens to a blank page rather than my chosen home page, no matter how many time sI have set it to open on my homepage. Running Windows Vista. Any suggestions?

$ was totally jacked up, no tabs, no history, no buttons that worked and always opened on a blank page. I saved my bookmarks, uninstalled 4, reinstalled 3.6.16 and all my problems went away except for the oening on a blank page. As soon as I hit home, it opens.
Tnx,
JFN3

i ran into a simuler problem using firefox 4 with win 7. browser would not display web address and when you open the browser it would display a blank page. also back, forward, and refresh button's where grayed out and could not click hem.
after checking plugins i was able to get it working with disableing java deployment toolkit.

ACE: connection reset using Firefox

Hi Community,
I'm expecting some problems with ACE. I've configured it to loadbalance between 4 nodes with SSL termination at ACE.
Everything was working fine up to the identification of a problem using firefox browser. With Chrome and IE works fine.
The user is trying to upload a file to one of the 4 nodes. When the costumer click at the send button, the Firefox shows the following message: Connection Reset.
Can you suggest some actions? This problem just happens when the user try to upload the file. Whe he's just surfing through the system, works fine.
Thank you in advance.
------ Configuration ------
ACE-01-SJPR/eproc4# sh runGenerating configuration....logging enablelogging timestamplogging trap 5logging buffered 7access-list acl_ALL line 5 extended permit ip any any access-list acl_ALL line 10 extended permit icmp any any probe snmp cpu_servers version 2c community Public oid 1.3.6.1.2.1.25.3.3.1.2 threshold 60probe http pb_http port 80 interval 5 passdetect interval 30 passdetect count 2 request method get url /eprocV2/index.php expect status 200 200probe icmp pb_ping interval 10 faildetect 2 passdetect interval 5 passdetect count 2rserver host eproc-1g-aplic-noh1 ip address 10.7.123.1 inservicerserver host eproc-1g-aplic-noh2 ip address 10.7.123.2 inservicerserver host eproc-1g-aplic-noh3 ip address 10.7.123.3 inservicerserver host eproc-1g-aplic-noh4 ip address 10.7.123.4 inservicerserver redirect srv_eproc4_https_redirect description ## Redireciona trafego de HTTP para HTTPS ## webhost-redirection https://%h%p 302 inserviceserverfarm host farm_eproc4 failaction purge probe pb_ping probe pb_http rserver eproc-1g-aplic-noh1 80 cookie-string "eproc-1g-aplic-noh1" inservice rserver eproc-1g-aplic-noh2 80 cookie-string "eproc-1g-aplic-noh2" inservice rserver eproc-1g-aplic-noh3 80 cookie-string "eproc-1g-aplic-noh3" inserviceserverfarm redirect farm_eproc4_https_redirect description ## Redireciona trafego de HTTP para HTTPS ## rserver srv_eproc4_https_redirect inserviceparameter-map type http HTTP_PARAM description Reuse TCP and Keep Persistence case-insensitive persistence-rebalanceparameter-map type ssl PARAMMAP_SSL_TERMINATION cipher RSA_WITH_3DES_EDE_CBC_SHA cipher RSA_WITH_AES_128_CBC_SHA priority 2 cipher RSA_WITH_AES_256_CBC_SHA priority 3 rehandshake enabledparameter-map type connection TCP_PARAM description TCP Options for SSL exceed-mss allowsticky http-cookie acecookie st_eproc4_cookie cookie insert browser-expire serverfarm farm_eproc4sticky http-cookie acecookie st_eproc4_https_redirect cookie insert browser-expire serverfarm farm_eproc4_https_redirectssl-proxy service CISCO-SSL-PROXY key my.key cert my-cert.pem ssl advanced-options PARAMMAP_SSL_TERMINATIONclass-map type management match-any acesso_remoto description ## Acesso Remoto ao ACE ## 2 match protocol telnet any 3 match protocol ssh any 4 match protocol icmp any 5 match protocol snmp anyclass-map type http loadbalance match-any https_redirect_eproc4 2 match http url /.*class-map match-all vip_eproc4_http 8 match virtual-address 10.7.3.252 tcp eq wwwclass-map match-all vip_eproc4_https 8 match virtual-address 10.7.3.252 tcp eq httpspolicy-map type management first-match acesso_mgmt class acesso_remoto permitpolicy-map type loadbalance first-match lb_eproc4_http class class-default sticky-serverfarm st_eproc4_cookiepolicy-map type loadbalance first-match lb_https_redirect class https_redirect_eproc4 sticky-serverfarm st_eproc4_https_redirect class class-default sticky-serverfarm st_eproc4_cookiepolicy-map multi-match policy_vip_eproc4 class vip_eproc4_http loadbalance vip inservice loadbalance policy lb_https_redirect loadbalance vip icmp-reply active nat dynamic 4093 vlan 4093 appl-parameter http advanced-options HTTP_PARAM class vip_eproc4_https loadbalance vip inservice loadbalance policy lb_eproc4_http loadbalance vip icmp-reply active nat dynamic 4093 vlan 4093 appl-parameter http advanced-options HTTP_PARAM ssl-proxy server CISCO-SSL-PROXYinterface vlan 4039 description ## Interface lado SERVIDOR ## bridge-group 1 access-group input acl_ALL no shutdowninterface vlan 4093 description ## Interface lado SERVIDOR ## bridge-group 1 access-group input acl_ALL nat-pool 4093 10.7.3.253 10.7.3.253 netmask 255.255.255.255 pat service-policy input policy_vip_eproc4 service-policy input acesso_mgmt no shutdowninterface bvi 1 ip address 10.7.3.251 255.255.0.0 no shutdownip route 0.0.0.0 0.0.0.0 10.7.1.1

From my prior experience I have seen similar issues with firefox.
Please try using firefox for reproducing the issue and get the output for below :
show np 1 me-stats -shttp
Look for counter value
Exceed max buffer errors: 16901 <<<<< Check if the counter increase after the test.
you can try few times and in case if you see the value increasing for “ Exceed max buffer errors”
I believe if you do the following and test that should fix it. I have seen similar issue with a customer and the below has fixed it.
configure set header-maxparse-length 65535 and set max-parse-time 65535 and set content-maxparse-length 65535
host1/Admin(config)# parameter-map type http http_parameter_map
host1/Admin(config-parammap-http)#
host1/Admin(config-parammap-http)# set content-maxparse-length 65535
host1/Admin(config-parammap-http)# set max-parse-time 65535
host1/Admin(config-parammap-http)# set header-maxparse-length 65535
host1/Admin(config-parammap-http)# length-exceed continue
Apply the above in multimatch policy :
appl-parameter http advanced-options http_parameter_map
Let me know the result after applying the above.

I can't access the internet with IE 11 on my PC so I would like to download Firefox on my laptop and install it on my PC. I've been using Firefox on my laptop.

I use Mozilla Firefox on my laptop and would like to install it on my PC because Internet Explorer 11 stopped working. I can't access the internet so I downloaded the Firefox setup on my laptop and saved it to run on my PC. It initializes, but can't connect to the internet to retrieve the program. How can I get around this and install your browser?

Download one of these installers: http://www.mozilla.org/en-US/firefox/all/
If you machine can't connect to the internet to even download that though, you may have other problems (Using Firefox rather than IE is always a good choice though ;)
[[Websites don't load - troubleshoot and fix error messages]] might help. Also, [[Firefox and other browsers can't load websites]]

What dial-up isp's can i use firefox and thunderbirdwith?

right now i am using a dsl service and i have no problems using firefox as my browser and thunderbird for my email. i want to discontinue the dsl and go to dial-up because of the cost. i need to know if firefox and thunderbird will work with dial-up and which dial-up service is the best to use?

I can't advise as to what dial-up provider is best (likely depends on your location).
Firefox and Thunderbird, indeed almost all network applications will work over dial-up as they do over DSL. You will just have a slower connection and load/download times, etc.

FormsCentral problem using Firefox v24 & 25beta

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