[Forum FAQ] Get started quickly with the Visio 2013 trial

Question

Recently, some customers encountered the problems when trying to download the Visio 2013 Trial via TechNet Evaluation Center. Generally, we can download and install Visio Professional 2013 trial by the following steps:
1. Click “Get Started Now” on
http://technet.microsoft.com/en-us/evalcenter/hh973399.aspx
2. Fill out the online form and choose the right version of the software.
3. Save your trial key. Once signed in, you will receive a trial product key along with an option to download the trial package.
Please note:
32bit and 64bit version has different product key.
Make sure you have choose the desired language before you click “Download”

Answer 1

Or, you can also click the download URL to download it directly.
Note:
The TechNet trial of Visio 2013 is no longer to be downloaded as .img format, it has changed to .exe format. We can install it directly.
Troubleshooting
Can’t open the download link or get 404 error
We'd better check the IE's settings, try the following steps:
1. Install the latest updates.
2. Clear your browser's cache.
3. This issue is related to permission, you may run IE as administrator for a test.
4. Ensure that the Internet Explorer security settings are not set to high. Also disable
enhanced protected mode.
5. May be one of your add-ons that causing this. Manage add-ons in Internet Explorer: 
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
6. You could add these addresses to the browser's list of Trusted sites. To do this, click
the green tick and then the button marked Sites, and paste an address into the box that says "Add this website to the zone.
7. Also temporary disable or uninstall the security software such as anti-virus software
to see whether the issue occurs.
No response after clicking the download command with IE
Make sure we have chosen the language version.
Make sure you've not set block the pop-up windows in IE, because we need to install the "Akamai NetSession Interface" add-on.
Can’t find the download file
The TechNet trial of Visio 2013 is no longer to be downloaded in .img format, it has changed to .exe format. We can install it directly. Please find the exe file with the
following names:
32 bit: VisioProfessional_x86_en-us.exe
64 bit: VisioProfessional_x64_en-us.exe
Can’t get the trial key
Run IE as administrator
Check the IE add-ons (http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7)
Add these addresses to the browser's list of trusted sites
Clear your browser's cache
Change a browser (Such as Firefox, chrome. Eg)
To see the previous Blog, go to
http://blogs.office.com/2013/10/07/get-started-quickly-with-the-visio-2013-trial/
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