Forum to Post Redwood Queries

Hi All,
We are trying to configure Redwood basic version and have got some installation queries. Please let me know which is correct forum to post these questions.
Best regards,
Vithal

Hi Vithal,
Not sure on what documents you are looking for. Here are the sources for them.
1) Help document that comes along with Redwood Explorer. This is the best source.
2) There are couple of Venky's Blogs. One such is
"https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/80a4bb2b-0901-0010-b79d-8d4edbe9cf14?prtmode=navigate"
3) Search for "Redwood", "SAP Central Process Scheduling" ( new name by SAP) on SDN and you will get soem documents.
4) Ask your Account Manager from SAP and he can help with any additional stuff he may have.
5) Visit Redwood site. www.redwood.com and you can get some additional material.
6) Not sure if SAP Educational services in Asia has started offering educational courses (but they are available in North America and Europe). Just check with them.
7) If someone from your organization is goign to visit TechEd or other SAP events you will probably find a booth on Solution Extensions and can get some mroe material.
Not sure if there is any best practices document available. You probably want to check that SAP service desk, they might have it. I will check if I have URL for the same.
The best way to use the tool is to first imagine or draw what you want to do about a process. Kind of process map then create it using the tool. May be using Visio to draw that diagram is good option. The tool is best used when you explorer it with keeping a drawing of what you want to achieve through the process.
I will recommend to avail one of the education classes from Redwood. That way you will know the tool much better and also will have additional material at hand.

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