Forward AND Save Mail

I don't see a way in the workgroup manager to both forward AND save email for a user's account.
Is this possible?
Cheers,
Brad

I haven't done it in WGM, but using .forward files it workes for me. In the user's home folder, create a file called .forward and enter the forwarding address followed by the current user's address with a back slash in front of it:
[email protected]
\[email protected]
HTH/Anders

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I am able to read my emails (AOL), but unable to reply,forward and save or write new emails. Works OK in IE.

When trying to create an new email, I can enter information in the "To" and "Subject" boxes but in not the "Message" box.
Once I have read an email, If I click on "Reply" or "Forward", a new email form opens but with all boxes blank and again, I cannot write in the message box.
I also tried saving an email form (I didn't want to lose the email address I had typed in) but this also failed.

1.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
2.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Unity 4.0 - Call Forwarding and Voice Mail

Here is the situation:
We have a DN (5301) that is not associated with a Unity mailbox but is on a 7970 phone. This extension is an "on call" number that is always forwarded to a technicans phone (local 4 digit ext or cell phone).
When a person calls 5301 I want the voicemail of the final destination to answer.
For instance if I had 5301 forwarded to 2000 - I would want 2000's voicemail to answer.
Is there a way to set this up?
Thanks in advance.
Jeff

Hi Jeff,
Sadly this cannot be changed until Unity 5.x (the ability to choose "Last Redirecting Number" in not available in any other Unity version);
Here are the Unity 5.0 release notes;
Route Forwarded Calls by the First or Last Redirecting Number
Cisco Unity supports the option of routing calls based on either the first or last redirecting number when a call is forwarded to Cisco Unity.
Note the following:
This option requires Cisco Unity-CM TSP 8.1(2) or later.
This option is not supported by integrations through PIMG units.
This option can be changed through the Advanced Settings Tool (AST), which is available in Tools Depot.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/release/notes/501curelnotes.html#wp507371
Call Information Exchanged by the Phone System and Cisco Unity
The phone system and Cisco Unity exchange call information to manage calls and to make the integration features possible. With each call, the following call information is typically passed between the phone system and Cisco Unity:
â¢The extension of the called party.
â¢The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the phone system supports caller ID).
â¢The reason for the forward (the extension is busy, does not answer, or is set to forward all calls). There is also a reason code for Direct Calls.
Cisco Unified Communications Manager SCCP and SIP trunk integrations can also provide the following call information (the choice of first and last redirecting number is set in the Advanced Settings Tool, which is available in Tools Depot):
â¢Called number
â¢First redirecting number
â¢Last redirecting number
Note Cisco Unity can use either the first redirecting number or last redirecting number, depending on the setting in the Advanced Settings Tool, which is available in Tools Depot.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/design/guide/5xcudg060.html#wp1040786
If this was just a one-up type of setup you can configure a Voicemail profile (in CCM) for 2000 and apply it to 5301 that will allow this type of Call Forward to 2000's mailbox. The fact that you need this for Multiple Tech's will not work. Is there any way the Techs could use a Shared Line? Then these solutions could be adapoted.
Or in Unity set up Alternate Extensions so that User A is an Alternate Extension for User B etc. Sharing a Cisco Unity Voice Mail Box between Two or More IP Phones
Configure Alternate Extensions
Open the Unity System Administrator web page.
Navigate to the subscriber's profile. Select Subscribers > Find and Select a Subscriber > Enter Subscriber Information then click Find and click the Subscriber's name for the subscriber that owns the primary phone (2000).
When the subscriber page comes up, select the Alternate Extensions option and click Add.
Enter the alternate extension number (in this case 5301) and click the Save icon.
From this good Unity doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_configuration_example09186a008015ceec.shtml#steps
Hope this helps!
Rob

How do I select an e-mail address from my contacts when I want to forward and e-mail?

I could do this a month ago, but Firefox must have changed?

Could you describe this problem in a little more detail?
* Which email site are you using (e.g., Yahoo, Gmail, Outlook)?
* Does the problem occur after choosing forward, when you use the To or CC line, the usual autocomplete options are missing? Or is it at a different point/different place? Please describe the steps to re-create the problem.

Dunning - mail and save pdf

Hello,
we have received the question to mail a dunning and save this pdf on a location.
Mailing is not a problem (copied FI_OPT_ARCHIVE_DUNNING_NOTICE to a z-variant and adapt it to our needs-, but I don 't see how I can force the system to create also a spool. Is there someone who has some guidance for me ?

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What would the users do with the file, anyway? If this is just for some kind of archival or compliance purposes, it would be easier to ensure that a copy of the outgoing email is stored on the mail server.

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Launch Mail.
Click "New Message" in the Toolbar.
When the new message window opens up, click "View" menu in the menu bar.
Select "Show Toolbar" from the dropdown.
or
Select "Customize Toolbar from the dropdown.
When the Customize Toolbar sheet drops down, drag "Send" button
or drag "default set" into the toolbar.
Click "Done".

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Why after 6 year's this has changed?
I would like to open PDF's straight from Window Mail.

Good day Jeff.
I am running most current Adobe Reader X.
Tks Mark

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https://itunes.apple.com/sg/app/microsoft-word-for-ipad/id586447913?mt=8

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Here is part of an excerpt from one of the strings:
From: - Mon Aug 19 18:12:47 2013
X-Account-Key: account1
X-UIDL: 065B31352CC6B3C0789DEA7954395B55
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
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Sorry, Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[https://support.mozillamessaging.com/en-US/home] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39]

Mail is not saving attachment and save as is not working

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Thanks for any help,
Mario Lordeiro

Mario,
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TS3899 I have an iphone5 and the reply, forward and writing a message from the mail app doesn't work. I can check my mail but can't reply to it. What's going on?

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Forward AND Save Mail

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