Forwarding displays SKYPE number incorrectly

We use a skype number to forward to our landline phone. Until recently, when someone called the number, the originating caller id was shown on the receiving phone (correctly).
Recently, the caller ID we see when someone calls is a generic Bakersfield CA number (661-380-4773 is an example).
How do i get the original caller's caller ID to display on the destination phone??

I'm having similar recent issues, have you had any luck solving this?

Similar Messages

Display Skype Number on Forwarded Calls

First, I have a Skype Number and I pay for a Skype Premium account. My Skype Account stays forwarded most of the time to another phone.
When someone calls my Skype Number and it forwards to phone, I would like my Skype Number to be displayed on my phone as the Caller ID. Is this possible?
Thanks,
Mark

technically it would be a violation of Skype terms and conditions for three users to use the same Skype account, but a call to a shared Skype Name will ring, more or less simulataneously, on all Skype clients where this Skype Name is signed in
but it IS possible to forward any unanswered call to as many as three other Skype Names at the same time -- ringing stops when one of those users answers the incoming call, and it does not matter if they are already in a call (essentially Skype has built-in Call Waiting capability)
these users can each have their own calling subscription, and it sounds like Unlimited Europe would be a likely candidate -- whether you administer these accounts under Skype Manager is up to you, and the main consideration will likely be whether you want to fund the subs centrally, or let each user expense the services separately
Regards,
Neil

Calls not being forwarded to skype number

Hello, I have had my Skype number for 2 years now and never had a problem.However since end of November 2012 calls from the USA are no longer being forwarded to my cellphone in Germany.No , I have not changed my settings , why should I , since it has been working perfectly all these years.There is no way to get help from Skype and I am extremely frustrated with their service.It sucks to pay for a product that won´t work.I am a dissatisfied customer and will leave them if they do not straighten out their stuff.

watsource wrote:
Hello, I have been a SKYPE user for the past 5 years and everything has been working fine. Recently, calls from telephones to my skype number are not being forwarded to my designated number. I've tried to turn off and on forwarding feature but still not working. Calls from other skype contacts using skype calling me are forwarded but not from any landline or mobile contacts calling my skype number.
What happens when you call your Online Number?
If calls directly from other Skype users are being forwarded to your designated number, but not the calls made to your Online Number, call-forwarding appears to be working. You may have a different issue related to your Online Number. Has it expired? If you click on "Account" at the top of this page, you can verify that your Online Number is still in effect by clicking on "Online Number" once you log into your Skype account through that link.
If your Online Number is still in effect, here's something else to check. From a computer (not the Skype app on a mobile phone or other device), can you verify the Privacy setting for Online Numbers? It should be set to allow calls from anywhere. If not, it is possible that this setting was changed, preventing you from getting calls on the Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Display skype number when using skype to go to cal...

Is it possible to display my skype number when i am using skype to go to call mobiles?

InternationalSk wrote:
Is it possible to display my skype number when i am using skype to go to call mobiles?
when you call your STG access number, you are then causing a SkypeOut call to be launched on your behalf, which is why you need credit or a calling subscription
it is possible to configure Skype so that your Skype Number is displayed on the destination phone when you make SkypeOut calls
see here for more details
http://www.skype.com/en/features/caller-identification/
Regards,
Neil

Call Forwarding with Skype Number

I have a skype number and a couple questions. I have searched the forums and did not see this question answered.
I have an unlocked iphone and travel througout a different country every month or so. Each new country means a new sim card and a new number.
My question is: Will purchasing the skype world subscription cover the costs of each country (as long as the country is covered in the plan)? It states that the subscription only covers mobiles in some countries and landlines in others. So if I purchase the unlimited world (and assuming I am in one of the countries covered) will this be all I need to receive unlimited forwarded calls to my mobile?
I hope this isnt too confusing. Thanks!

Hi, Salsy20 and Joeriba, and welcome to the Community,
Please check your call forwarding settings; Skype does not determine when to activate call forwarding based upon the number of rings; it is based upon an increment of time. For example, in the screen shot, below, the default increment is 10 seconds (circled in orange pen). You would need to determine and then experiment with how many rings = [x] seconds, or set to 0. Remember, if you make any changes to any settings, click Save!
Here is a link to the library of FAQ articles related to call forwarding:
https://support.skype.com/en/category/CALL_FORWARDING/
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Assistance in moving my Skype number to a local Vo...

Please can I have assistance in moving my Skype number. I have signed up with a local VoiP and Tv service provider and I like to keep my number from Skype. The number is 36965860 in Denmark and I'll provide all the necesarry details when needed. This number is on all my papers etc.
Kind regards
peter
"kroger4544"

If you have the unlimited Europe landlines and mobile subscription you can forward your skype number to mobile phone at no cost. If you go abroad if you use a local sim depending on the country you are in France, Germany. UK, and I belive Italy and a few others you can forward at no cost. If you use your UK sim while roaming you will need skype credit and it will be expensive depending are where you are.
If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.
Thank You!

Skype number vs skype credit

Hello:
I bought a skype number few weeks ago and at the same time I had skype credit. Now, everytime I use the skype number is deducting money from skype credit. why?

Hi, Gabfon, and welcome to the Community,
Please allow me to clarify one detail: a Skype Number is only for inbound or incoming calls; it is a fixed line number which people can use to reach you, and you answer the call on Skype. You could also forward your Skype Number to a different number, such as your mobile phone, when you are not on-line on Skype.
Your post sounds like your credit balance is debited (an amount withdrawn) every time you place a call to a fixed line or mobile number, which is as it should be. Skype Credit or a subscription covers the cost of outbound call toll charges and and connection fees.
Make sense?
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

How can I receive calls from Skype number

Hi, my step-dad has just bought a Skype number.how can he receive calls if he doesn't want to log on using his laptop, for example, can he connect on his mobile or can we buy a phone and connect it to the wifi modem in his house? if he can buy a phone, what phone and where can he buy it?

Hi, does your step dad have a smartphone or tablet? If he does he can load the Skype app and connect to the wifi in his home.If he doesn't have a smartphone then look into getting an Android smartphone from wherever you buy phones from in your country. An entry level device will be sufficent if you don't want to spend much money. You can buy a Skype compatible regular phone but they are not cheap and have to be connected by ethernet to your home router http://dualphone.net/ Another option is to forward his Skype number to his landline (if he has one) and answer the calls there, then use his laptop to make outgoing calls when needed. A subscription would cover this quite cheaply.

My Skype number is displayed wrong to those I call...

Hello,
It seems anyone I call from my Skype number is seeing a totally different number displayed on their device than my own. Can someone please tell me how to fix that or how to contact Skype chat. I really need my proper number displayed when I make a call. It's creating a problem for me. I'm operating on a Mac OSX 10.8.5 and have a 3 month Skype subscription.
Thanks a bunch.
HK

Hi, Psalamon, and welcome to the Community,
Please contact customer service to request assistance with this.
Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings. The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
Hope this makes sense!
Regards,
Elaine

Skype number not working / long forwarding times

Dear Team,
my skype number is not working although I allowed everyone to call in my privacy settings. This has been happening quite often and now it is already down all day.
I put it on forwarding to my mobile number for now, but although i set the time to forwarding to one 2nd, it takes 20 seconds or so until my phone rings. Is this normal?
Can you please help me fix this. And please don't send me the customer service link with which i should click my way through. I tried many times to "click find" my answer. I hope a discussion with a human being helps.
Best,
Joerg

Hi, Maxchina, and welcome to the Community,
My hands are tied - you asked not to be provided with instruction how to contact Skype Customer Service - which you would have to click your way through - and which I would normally recommend you do just to double-check nothing is awry with your Skype Number.
Our Community Guidelines do explain that this Community is not a branch of Skype Customer Service; no customer service agents monitor the posts here. We here in the Community are not authorized to access Skype accountholder files or records.
As far as the delay in forwarding, have you tried to set your "number of rings" setting in your client software settings to "0" (zero)? Sometimes that does the trick.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My Skype number doesn't display on the phone of pe...

I purchased a Skype number, and I can receive call on that number. However my Skype Number doesn't display on the phone of the people I am calling.

Hi, Julia-T, and welcome to the Community,
Have you seen this library of FAQ articles related to Caller ID?
https://support.skype.com/en/category/CALLER_IDENTIFICATION/
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number not displaying correctly with Caller ID

Hello, I have had my Skype number for several years and it's been no problem for those with Caller ID to have my Skype number displayed when receiving a call from me. However, the past few months this has changed dramatically. Now, my Skype number is NEVER displayed when calling someone and in fact, most of the time it displays numbers or even names randomly which have zero relation to myself or my number. Other times, the users Caller ID will display "Skype User". Why has this suddenly happened and what can be done to ensure that it's corrected and working properly again?
My account is indeed configured to display my Skype number (as it has been for several years), but this has no longer has any bearing whatsoever on the number displayed when I call someone. I have found that some people are no longer accepting my calls since they have no idea that I am the one calling them.
This is happening when I call numbers in the U.S. and sometimes Canada and does not matter where my physical location is - if I am in the U.S., U.K., Hong Kong, Taiwan, etc, the result is always the same - my number is NOT displayed.
If anyone could offer some advice which would take care of this, I would be most appreciative. Thank you, Greg

Yes, I have read that FAQ and I realize Caller ID does not work for all countries. But that same FAQ indicates that Caller ID is available for the U.S. And this is where I make the majority of my calls. However, as I mentioned in my original post, my Caller ID has NOT been displayed for several months. What is displayed are randomly changing phone numbers and names that have no bearing whatsoever with anything related to my actual Skype number or name. I've done my own testing when calling my home phone from Skype. I'll call multiple times in quick succession and I will get different results each and every time. The last six calls to my home from my Skype number resulted in the following results: Number displayed not related to my Skype number (different area code entirely)A completely diferent number displayed not related to my Skype number (again, different area code entirely)Name displayed which is not a name I have ever been acquainted with beforeA completely diferent number displayed not related to my Skype number (again, different area code entirely)"Skype User" displayedA completely diferent number displayed not related to my Skype number (again, different area code entirely) If Caller ID is no longer offered in the U.S. the Caller ID FAQ should be updated to reflect this change.

Skype number not displaying correctly with Caller ...

Hello,
I have had my Skype number for several years and it's been no problem for those with Caller ID to have my Skype number displayed when receiving a call from me.
However, the past few months this has changed dramatically. Now, my Skype number is NEVER displayed when calling someone and in fact, most of the time it displays numbers or even names randomly which have zero relation to myself or my number. Other times, the users Caller ID will display "Skype User". Why has this suddenly happened and what can be done to ensure that it's corrected and working properly again?
My account is indeed configured to display my Skype number (as it has been for several years), but this has no longer has any bearing whatsoever on the number displayed when I call someone. I have found that some people are no longer accepting my calls since they have no idea that I am the one calling them.
This is happening when I call numbers in the U.S. and sometimes Canada and does not matter where my physical location is - if I am in the U.S., U.K., Hong Kong, Taiwan, etc, the result is always the same - my number is NOT displayed.
If anyone could offer some advice which would take care of this, I would be most appreciative.
Thank you,
Greg

Yes, I have read that FAQ and I realize Caller ID does not work for all countries. But that same FAQ indicates that Caller ID is available for the U.S. And this is where I make the majority of my calls. However, as I mentioned in my original post, my Caller ID has NOT been displayed for several months. What is displayed are randomly changing phone numbers and names that have no bearing whatsoever with anything related to my actual Skype number or name. I've done my own testing when calling my home phone from Skype. I'll call multiple times in quick succession and I will get different results each and every time. The last six calls to my home from my Skype number resulted in the following results:
Number displayed not related to my Skype number (different area code entirely)
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
Name displayed which is not a name I have ever been acquainted with before
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
"Skype User" displayed
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
If Caller ID is no longer offered in the U.S. the Caller ID FAQ should be updated to reflect this change.

Forwarding cell phone number to skype online numbe...

Is it possible to forward cell phone number to skype online number? If so, what do I need to do to set it up? Also, would my carrier (T-Mobile) charge me minutes for forwarded calls? Thanks.
Solved!
Go to Solution.

spazby wrote:
Is it possible to forward cell phone number to skype online number? If so, what do I need to do to set it up? Also, would my carrier (T-Mobile) charge me minutes for forwarded calls? Thanks.
Maybe. Your phone should have settings to set forwarding for all calls to your T-Mobile number. If you enable that, your T-Mobile phone won't ring anymore, but you could still use your phone to make calls and for sending/receiving SMS or MMS messages.
If you are asking about forwarding calls when the mobile phone is on but you don't answer the phone, instead of those calls going to a T-Mobile voicemail system, you *may* be able to change that. T-Mobile doesn't let you do that on a prepaid phone, and that appears to be the same if you use some other prepaid services that ride on T-Mobile's network like Straight Talk. It may be possible on a postpaid plan (one where you get a monthly invoice to pay).
As for what T-Mobile would charge, you'd have to check on your plan or contact T-Mobile. Some plans have unlimited calling that includes call-forwarding, others only provide for a certain number of minutes for call-forwarded calls a month, and then there are some "plans" that make you pay for anything that is call-forwarded from your T-Mobile number. The T-Mobile web site may be able to help answer that, or a call to their customer service number will need to be made.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Skype Number, credit and forwarding when online

Hi all,
I have a few questions relating to the Skype Number, which I recently bought.
The main purpose for me using the Skype number is to receive business calls and have them forwarded to my mobile. I have a small business, and want to appear as if I had a landline number.
Here are my queries:
1) Can I have call forwarding on at all times, even if I am logged in to Skype?
2) Does it cost to forward calls to my mobile?
3) If so, is there a specific plan I can get to pay a flat rate?
Cheers,
Fabrizio
Solved!
Go to Solution.

TheBizio wrote:
Hi all,
I have a few questions relating to the Skype Number, which I recently bought.
The main purpose for me using the Skype number is to receive business calls and have them forwarded to my mobile. I have a small business, and want to appear as if I had a landline number.
Here are my queries:
1) Can I have call forwarding on at all times, even if I am logged in to Skype?
2) Does it cost to forward calls to my mobile?
3) If so, is there a specific plan I can get to pay a flat rate?
Cheers,
Fabrizio
1) Can I have call forwarding on at all times, even if I am logged in to Skype?
- If you have set-up call forwarding in Skype, call forwarding status will be set when you're offline in Skype. Calls can also be forwarded when you're online if the call was not answered after a number of rings.
2) Does it cost to forward calls to my mobile?
- If you use Skype Credit as a payment method, the forwarded calls will be charged at the Skype’s great pay per minute rates. For example, if you forward your incoming Skype calls to a mobile number in the United States, you’ll be charged exactly what it costs to call a mobile in the United States from Skype.
3) If so, is there a specific plan I can get to pay a flat rate?
- You can also purchase a subscription for calls to a country where you want to receive the forwarded calls. For example, if you want your incoming Skype calls to be forwarded to a number in the United States, simply choose a subscription covering calls to the United States.
No matter which payment method you prefer, the person who’s calling you on Skype will still call you for free.
Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
If you found my post useful, please give "Kudos".
If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

Forwarding displays SKYPE number incorrectly

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