Forwarding the appraval, send notification to new approver - Oracle Waveset

Hi,
I am using Oracle Waveset.
As per customer requirement, I have 3 retries every after 3,3,2 days for sending E-mail notifications in case of pending approval. It works fine.
In between, if approval workItem is forwarded to another idm user using 'Forward' button, workitem gets created for the new approver BUT it remains in the new approver's approval list till the time out.
As soon as the time out is reached, for the next retry workitem vanishes for the new approver and gets created for orginial approver again .
How to address this issue.
Thanks in advance,
NC

Thank you for your reply, you mean to reassign B again? Yes.
Can I use "Rewind" function? Can this function will send the notification to the user again?Not sure if this would work for iProcurement notifications, so please try the reassign option first.
Thanks,
Hussein

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Forwarding the appraval, send notification to new approver - Oracle Waveset

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