"foxit" took a notion to auto update - Adobe will no longer open scanned .bmp files

So, Foxit had apparently been installed on a users PC for some time. It decided to update itself over night? Anyway, the woman came in the next morning and Adobe Reader was no longer installed, assuming foxit had uninstalled it *so thankful*. Foxit would open the .bmp files and allow view as a pdf. Of course Adobe is what she was used to and needed.
So,
Re-installed Adobe reader XI
Scanned files would open normally from .bmp and give an option to "save as pdf" - (I'm not sure what she was able to open the files in (im assuming adobe))
After the Adobe re-install this will not work any more. I've taken the scanned .bmp file straight from the scanner and set it to .pdf and get error message " either not a supported file type or the file has been damaged. could have been sent as email and has been decoded incorrectly"
Could this have anything to do with fox it changing something?
*I've set .bmp file association to default to reader*

I can't tell exactly what you have going there but Adobe Reader does not and never has opened .bmp files. So whatever you were using to open the bmp and save to pdf is what is having the problem here. That wouldn't be Adobe Reader but something else.
cdhedrick wrote:
I've taken the scanned .bmp file straight from the scanner and set it to .pdf and get error message " either not a supported file type or the file has been damaged. could have been sent as email and has been decoded incorrectly"
You can't just take a .bmp file and change the extension to .pdf. That is why Reader is giving you that error.
Assuming I understand what you are asking here...
Also, I would strongly suggest that the user disallow updates like that happening when she doesn't give permission first. Set an administrator password that has to be entered before the update. Not doing that is a recipe for disaster.

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"foxit" took a notion to auto update - Adobe will no longer open scanned .bmp files

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