FP 10 only - Audio does not match Powerpoint slide after publishing

This is strictly related to Flash Player 10
We create E-Learning courses related to Autism. We usually
start with the Powerpoint and audios and load them into Captivate.
Match the Powerpoint and the audio together. We then Publish it to
our website. If I preview the whole chapter WITHOUT skipping
forward by using the slider or clicking on forward - backward, it
will work just fine. If on the other hand I click on forward,
backward or use the slider the slides and audios get out of sync.
This only happens to the published courses that are watched by
machines that have the Flash Player 10. Flash Player 9 and before
will work just fine. Our website is elearning.autism.net and I have
created an account for whoever wants to troubleshoot it. I've
created the following account. Username: test, password: test
Try this course after log on: Autism-> Introduction ->
Introduction to Autism Spectrum Disorders -> scroll down to
Chapter 4 slide 4: Listen to the audio with slides (Audio Length: 3
minutes 54 seconds, 6 Slides).
We've had some courses created in Articulate and they've
issued a patch to fix this problem. I've downloaded their patch and
installed it and our previous courses done in Articulate got fixed.
No such luck with Captivate yet.
I am sure this is related to some scripting. Another problem
is that the loader does not come up anymore.

I am having a similar problem. I recorded a tutorial with
audio at the same time using an external mic. After I published,
the audio would play through about 5 slides then it would just cut
out. I'm not sure what you mean by add one second of silence to the
end of each slide - If I do that it will mess up the audio that
goes with the tutorial. Is adding the one second the only way to
get the audio to play consistantly? Would it be different if I
added the audio afterward?
Thanks for any advice.
Ann

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Hello there, graciecloyd.
The following Knowledge Base article offers a few steps to try when an application is not functioning as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
On Step 2, close all applicaitons that are open. On Step 3, if the restart doesn't help resolve the issue, you may also want to try the Reset step in that article as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
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Greetings,
I have been working on a very large project using CS5 on my desktop computer. Now I am on the road and bought a laptop so that I can continue to work. I placed all of my assets on a back-up external 2tb drive (which I was able to open without incident on my desktop). I installed CS5 on my new laptop and now when I try to open the project I get the following message "The selected file cannot be linked because its type (audio) does not match the original file's type (audio and video)". This message appears before I indicate the path to any of the assets. Then, when I do indicate the path to each asset, I get the same message for individual files.
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You may experience "Offline material is present in this export and will be encoded using the offline media graphic" on first export but apparently you can just ingore that, but i guess it's woth testing a few short sections before commiting to a huge render...
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good luck!

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Hello shargraw,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Have a nice day,
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I have saved and reopened the file a couple of time without success.
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Hi,
we've just upgraded our server and development environment:
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thanks for the replies.
checked the config.xml:
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certainly sounds like you hit a glich, but probably not strictly a 'bug' ... a bug is only really qualified as such if it can be demonstrated at will, given specific hardware or software conditions.
regardless of platform, as editors we all face unexpected gliches from time to time, we all just have to deal with it, as you did yourself.
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I understand there is another posting in this forum with the same error happening on CS5 and their solution had something to do with Quicktime. Mine has nothing to do with this.
I ran into this exact same problem in CS6 and I found that the issue is because I renamed the root project folder. My folder structure is like this:
Drive C:\
-> [root project folder]
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I had this problem and have found a solution / workaround: my issue was when trying to open a cs5 project that had been collected on mac and then transfered to pc, my footage was all png image sequences but this will hopefully work in other situations...
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good luck!

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Hello shargraw,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Have a nice day,
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Issue with only one client - The client version 5.00.7958.1000 does not match the MP version 5.00.7711.0000. The client will not be installed.

Below issue is with only one client in that untrusted domain. So boundary is not the issue.
Env -
mydom.com has SCCM PRI site (MP, DP as well).
Client is in untrusted forest.
Please help.
Thanks
MP 'mysccm.mydom.com' is compatible ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Retrieved 1 MP records from AD for site 'pri' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Retrived site version '5.00.7958.1000' from AD for site 'pri' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
SiteCode:         pri ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
SiteVersion:      5.00.7958.1000 ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Deleted file C:\Windows\ccmsetup\client.msi ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Only one MP mysccm.mydom.com is specified. Use it. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Searching for DP locations from MP(s)... ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Current AD site of machine is Default-First-Site-Name LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Local Machine is joined to an AD domain LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Current AD forest name is staging.local, domain name is staging.local LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
DhcpGetOriginalSubnetMask entry point is supported. LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Begin checking Alternate Network Configuration LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Finished checking Alternate Network Configuration LocationServices 11/4/2014 12:14:55 PM 4816 (0x12D0)
Sending message body '<ContentLocationRequest SchemaVersion="1.00">
<AssignedSite SiteCode="pri"/>
<ClientPackage/>
<ClientLocationInfo LocationType="SMSPACKAGE" DistributeOnDemand="0" UseProtected="0" AllowCaching="0" BranchDPFlags="0" AllowHTTP="1" AllowSMB="0" AllowMulticast="0"
UseInternetDP="0">
    <ADSite Name="Default-First-Site-Name"/>
    <Forest Name="staging.local"/>
    <Domain Name="staging.local"/>
    <IPAddresses>
<IPAddress SubnetAddress="10.72.117.0" Address="10.72.117.134"/>
<IPAddress SubnetAddress="10.72.117.0" Address="10.72.117.142"/>
    </IPAddresses>
</ClientLocationInfo>
</ContentLocationRequest>
' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Sending message header '<Msg SchemaVersion="1.1"><ID>{5B972249-B931-4739-9EFA-A9FDE29C351A}</ID><SourceHost>STAGINGSRVR07</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:STAGINGSRVR07:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>mysccm.mydom.com</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-11-04T17:14:55Z</SentTime><Body
Type="ByteRange" Offset="0" Length="1264"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
CCM_POST 'HTTP://mysccm.mydom.com/ccm_system/request' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Content boundary is '--aAbBcCdDv1234567890VxXyYzZ' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Received header '<Msg SchemaVersion="1.1">
<ID>{D4EF0A4D-A000-4697-9AFA-B1317B09931D}</ID>
<SourceID>GUID:21298681-5080-4365-B614-F0C8DF67452B</SourceID>
<SourceHost>pri1SCCM02</SourceHost>
<TargetAddress>direct:STAGINGSRVR07:LS_ReplyLocations</TargetAddress>
<ReplyTo>MP_LocationManager</ReplyTo>
<CorrelationID>{00000000-0000-0000-0000-000000000000}</CorrelationID>
<Priority>3</Priority>
<Timeout>600</Timeout>
<TargetHost>STAGINGSRVR07</TargetHost><TargetEndpoint>LS_ReplyLocations</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-11-04T17:14:55Z</SentTime><Body Type="ByteRange"
Offset="0" Length="2408"/><Hooks><Hook3 Name="zlib-compress"/><Hook Name="authenticate"><Property Name="Signature">3082019206092A864886F70D010702A08201833082017F020101310B300906052B0E03021A0500300B06092A864886F70D0107013182015E3082015A02010130373023311330110603550403130A545247315343434D3032310C300A06035504031303534D5302106C6A0DBD0066FA9642BBD3DB95A990CD300906052B0E03021A0500300D06092A864886F70D01010105000482010042A5446464A1253E1A8D831E124760EAAF9ABAEB8627D5066402ADA9E5EBF22032BD329C6DCEC93506E122ED6D43064E57504C60DEAD096C14F5873C03659B99660F7F037AE8B326F5A5AAD5D04E2FAFDE6BBE99B4226F1B45437D1214585783F2CC92E332045586025E1577F90B15EF16A18EBC10EE029550C3FF0255C74BC373E06851692D090B589FFAA2E2C427CE5687D04F31FE45D738D027F5357E03901E075A0AE9ECD9E5FA90A9AF7470A1877FFC6AD9DE2AAFE6717FB0237A59ACF8C96C797A5C83985F58B3EFD376F8BD29ABEA613B33B3CCEE9160697A83F6503FCF9BD12FFE1234ACF3A58EB7A0DB61915B5C543BB6A9D34491F281BAB589C55E</Property><Property
Name="AuthSenderMachine">pri1SCCM02;mysccm.mydom.com;</Property><Property Name="MPSiteCode">pri</Property></Hook></Hooks><Payload Type="inline"/></Msg>' ccmsetup 11/4/2014 12:14:55
PM 4816 (0x12D0)
Received reply body '<ContentLocationReply SchemaVersion="1.00"><ContentInfo PackageFlags="16777216"><ContentHashValues/></ContentInfo><Sites><Site><MPSite SiteCode="pri" MasterSiteCode="pri"
SiteLocality="LOCAL" IISPreferedPort="80" IISSSLPreferedPort="443"/><LocationRecords><LocationRecord><URL Name="http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002"
Signature="<ADSite">http://mysccm.mydom.com/SMS_DP_SMSSIG$/pri00002"/><ADSite Name="CSSG-Mount-Laurel"/><IPSubnets><IPSubnet Address="10.72.117.0"/><IPSubnet
Address=""/></IPSubnets><Metric Value=""/><Version>7958</Version><Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities><ServerRemoteName>mysccm.mydom.com</ServerRemoteName><DPType>SERVER</DPType><Windows
Trust="0"/><Locality>LOCAL</Locality></LocationRecord></LocationRecords></Site></Sites><ClientPackage FullPackageID="pri00002" FullPackageVersion="2" FullPackageHash="03CFD97C8FB5F7E7E9F177FD6D30D6F25ED106E517E69B715695A0E81DB1D9AF"
MinimumClientVersion="5.00.7958.1000" RandomizeMaxDays="7" ProgramEnabled="false" LastModifiedTime="30388855;1262113920" SiteVersionMatch="true" SiteVersion="5.00.7958.1000" EnablePeerCache="true"/><RelatedContentIDs/></ContentLocationReply>'
ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Found local location 'http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Discovered 1 local DP locations. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
PROPFIND 'http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Got 401 challenge Retrying with Windows Auth... ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
PROPFIND 'http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Failed to correctly receive a WEBDAV HTTP request.. (StatusCode at WinHttpQueryHeaders: 401) ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Failed to check url http://mysccm.mydom.com/SMS_DP_SMSPKG$/pri00002. Error 0x80004005 ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Enumerated all 1 local DP locations but none of them is good. Fallback to MP. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
GET 'HTTP://mysccm.mydom.com/CCM_Client/ccmsetup.cab' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
C:\Windows\ccmsetup\ccmsetup.cab is Microsoft trusted. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Successfully extracted manifest file C:\Windows\ccmsetup\ccmsetup.xml from file C:\Windows\ccmsetup\ccmsetup.cab. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Loading manifest file: C:\Windows\ccmsetup\ccmsetup.xml ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Successfully loaded ccmsetup manifest file. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Checking if manifest version '5.00.7958.1000' is newer than the ccmsetup version '5.0.7958.1000' ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Running from temp downloaded folder or manifest is not newer than ccmsetup. ccmsetup 11/4/2014 12:14:55 PM 4816 (0x12D0)
Adding file 'HTTP://mysccm.mydom.com:80/CCM_Client/x64/client.msi' to BITS job, saving as 'C:\Windows\ccmsetup\client.msi'. ccmsetup 11/4/2014 12:14:56 PM 4816 (0x12D0)
Starting BITS download for client deployment files. ccmsetup 11/4/2014 12:14:56 PM 4816 (0x12D0)
Successfully completed BITS download for client deployment files. ccmsetup 11/4/2014 12:14:57 PM 4816 (0x12D0)
Successfully downloaded client files via BITS. ccmsetup 11/4/2014 12:14:57 PM 4816 (0x12D0)
Validated file 'C:\Windows\ccmsetup\client.msi' hash 'A5732CE24F2B1545E9FBA458971E0A5504093E0F743CA9E8BD9C047582902878' ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
Retrieved client version '5.00.7958.1000' and minimum assignable site version '5.00.7845.1000' from client package ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
Checking compatibility of site version '5.00.7958.1000', expect newer than '5.00.7845.1000' ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
Site version '5.00.7958.1000' is compatible. Client deployment will continue. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
An MP exists on this machine. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
The client version 5.00.7958.1000 does not match the MP version 5.00.7711.0000. The client will not be installed. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
A Fallback Status Point has not been specified. Message with STATEID='318' will not be sent. ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
InstallFromManifest failed 0x80004005 ccmsetup 11/4/2014 12:14:58 PM 4816 (0x12D0)
CcmSetup failed with error code 0x80004005 ccmsetup 11/4/2014 12:14:58 PM 3680 (0x0E60)

Why two primary that is 'coz geographically based server support and workstation. You can think it as a data center to data center split.
That doesn't make sense and aren't valid reasons for 2012 (not that you can necessarily change it now).
This line jumps out at me in the log file though: "An MP exists on this machine".
That looks like the system you are installing on previously had an MP on it. I would delete the ccm namespace in WMI, cleanup all reference to ccm and Configuratin Manager from the registry, and then try again.
Jason | http://blog.configmgrftw.com | @jasonsandys

FP 10 only - Audio does not match Powerpoint slide after publishing

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