FR Web Report - Can't export to query

In Hyperion Planning/Workspace 11.1.2.1, after running Web Report (HTML), cannot "Export in Query Mode" to Smartview. It launches Excel, but the worksheet stays blank and the report is not populated. It doesn't make a differenc if I'm already logged in to Smartview or not.
The report successfully exports to Query in 11.1.2.0. Any assistance would be greatly appreciated!

I would suggest to use a forum under /community [original link is broken]
close this message here and open a new under the provided link.
good luck

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