Frame 8.0 Internal Error: 8004, 4868576, 5714586, 5712441

I am getting a Frame crash in the middle of a chapter file (all of a sudden). I was trying ot replace a graphic inside an anchored frame when it crashes, and still crashes when I get to the page. The error is below. Any insight?
=== Header Begin ===
Internal Error: 8004, 4868576, 5714586, 5712441
FrameMaker 8.0.0 for Intel
Build: 8.0p277
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 2)
Generated on: Wednesday, June 25, 2008 2:04:07 PM
To file: c:\program files\adobe\framemaker8\FrameLog_08.06.25_14.04.07.txt
=== Header End ===
=== Stack Trace Begin ===
$4a49e0
$57329a
$572a39
$573074
$5734c0
$5c5470
$5c6144
$5c65df
$5b8bf8
$5c7e49
$5c8069
$5a781c
$5a887f
$5a8cb0
$5a80b4
$7bf86d
$7bf9d2
$5a8cf3
$5a583a
$5a7f85
$7bf86d
$7bf9d2
$5a8cf3
$5a5658
$49efb3
$4ae3df
$4ae4d3
$693b01
$693e4f
$694180
$495ebf
$496326
$49f124
$49f610
$496a21
$4f3a54
$4f3c25
$60c799
$60d213
$60d3ac
=== Stack Trace End ===
=== Open Window List Begin ===
# not implemented
=== Open Window List End ===
=== Recent Commands Begin ===
=== Recent Commands End ===
=== Recent API Calls Begin ===
# not implemented
=== Recent API Calls End ===
=== Windows Relocation Information Begin ===
Application: 00400000
FrameMaker.exe: 00400000 007c1000
ntdll.dll: 7c900000 000b0000
kernel32.dll: 7c800000 000f5000
ADVAPI32.dll: 77dd0000 0009b000
RPCRT4.dll: 77e70000 00091000
Asn.er.dll: 10000000 0003c000
OLECLI32.dll: 71e10000 00015000
USER32.dll: 7e410000 00090000
GDI32.dll: 77f10000 00047000
MPR.dll: 71b20000 00012000
SFTTR32.dll: 00330000 00021000
COMCTL32.dll: 773d0000 00103000
msvcrt.dll: 77c10000 00058000
SHLWAPI.dll: 77f60000 00076000
comdlg32.dll: 763b0000 00049000
SHELL32.dll: 7c9c0000 00817000
FMDBMS32.dll: 00370000 0002f000
ole32.dll: 774e0000 0013d000
OLEAUT32.dll: 77120000 0008b000
oledlg.dll: 7df70000 00022000
VERSION.dll: 77c00000 00008000
WINSPOOL.DRV: 73000000 00026000
urlmon.dll: 42cf0000 00127000
iertutil.dll: 42990000 00045000
NETAPI32.dll: 5b860000 00055000
WS2_32.dll: 71ab0000 00017000
WS2HELP.dll: 71aa0000 00008000
epic_eula.dll: 003a0000 00024000
epic_pers.dll: 003d0000 0001f000
asneu.dll: 00bd0000 00020000
epic_regs.dll: 00bf0000 00029000
WININET.dll: 42c10000 000cf000
Normaliz.dll: 003f0000 00009000
AdobeUpdater.dll: 00c20000 0007e000
BIB.dll: 00cb0000 0004a000
SVGRE.dll: 6f130000 00325000
JP2KLib.dll: 00d20000 00071000
MSVCR80.dll: 78130000 0009b000
icuuc28.dll: 4a800000 0008f000
icudt28l.dll: 4ad00000 0083a000
MSVCR71.dll: 7c340000 00056000
icuin28.dll: 4a900000 000a2000
icuio28.dll: 4ab00000 0000c000
MSVCP71.dll: 7c3a0000 0007b000
AdobePDFL.dll: 00db0000 00493000
AdobeXMP.dll: 01260000 00061000
BIBUtils.dll: 012e0000 00040000
ACE.dll: 01330000 000ca000
AGM.dll: 01410000 00506000
ARE.dll: 01930000 0004b000
CoolType.dll: 01990000 00284000
AXE8SharedExpat.dll: 01c30000 0002d000
XAPToolkitRelease.dll: 01c70000 0008b000
IMM32.DLL: 76390000 0001d000
uxtheme.dll: 5ad70000 00038000
MSCTF.dll: 74720000 0004b000
shfolder.dll: 76780000 00009000
Secur32.dll: 77fe0000 00011000
fmres.dll: 02a40000 0017e000
fmdlg.dll: 02bc0000 0005a000
fmcustom.dll: 02c20000 00024000
msctfime.ime: 755c0000 0002e000
adobe_caps.dll: 02d60000 00037000
MSVCP80.dll: 7c420000 00087000
SETUPAPI.dll: 77920000 000f3000
NTMARTA.DLL: 77690000 00021000
WLDAP32.dll: 76f60000 0002c000
SAMLIB.dll: 71bf0000 00013000
adobe_epic.dll: 02eb0000 00061000
OLEACC.dll: 74c80000 0002c000
MSVCP60.dll: 76080000 00065000
adobe_eula.dll: 02f60000 00059000
adobe_personalization.dll: 02ff0000 0005a000
AdobeLM_libFNP.dll: 03080000 00275000
iphlpapi.dll: 76d60000 00019000
snmpapi.dll: 71f60000 00008000
rsaenh.dll: 0ffd0000 00028000
mswsock.dll: 71a50000 0003f000
DNSAPI.dll: 76f20000 00027000
WINTRUST.dll: 76c30000 0002e000
CRYPT32.dll: 77a80000 00094000
MSASN1.

Sheila's reply seems to be the answer except that I was unable to save the .mif file as a .fm file. I created another .fm file and copied the text and graphics from the .mif into the new fm, which I was then able to rename to replace the corrupt .fm (which I had renamed to something else in the meantime).
I would be nice to know what causes this kind of corruption in case it is something I can avoid in the future.

Similar Messages

FM 8 Internal error 8004,6335581,8468256,0

I have been using your excellent word processor during last years (beginning from v5.5.1 dec.1996) to my great satisfaction.
This morning I have installed the trial version of FMaker 8.0 (Framemaker8_WWEFG_2.exe) before purchasing it and I have tried to open a document of mine, written with the version 7.2, but the prog aborted after this message:
Internal Error 8004,6335581,8468256,0. FrameMaker has detected a serious problem and must quit.
A file named "k:\fmaker80\FrameLog_07.08.16_09.55.44.txt" has been generated which contains
information that may help Frame development improve the product for future releases.
Please describe your recent actions and send this, along with the generated file,
to [email protected] Due to the volume of feedback, we are unable to respond to technical questions.
For support, please refer to http://www.adobe.com/support.
Any advice?
Paolo GREGORIO
[email protected]

I can suggest the following:
1. Restart the machine. Sometimes this does resolve the problem.
2. Create a new document with the trial version (yes one can save with the trial version) - this is to determine if installation of the trial version is correct.
3. Create a new simple document in English language in FM7.2 (.FM or .MIF), and try loading this in the trial version. Or just try opening a template (shipped with FM 7.2) in the FM8 trial version.
4. Move to the latest FM 8 trial on the adobe site (FM 8.0.1 EFGJ trial)
5. Delete the font cache (c:\windows\system32\fntcache.dat), and restart the machine. The font cache will rebuild itself.
Please let us know the results for each step. If none of these work, I would request a sample frame file to be sent to us, with which the crash can be reproduced. Please also include the corresponding crash log file that gets created.
Thanks,
--Sumeer ([email protected])
Senior Engg Mgr,
FrameMaker, RoboHelp, Technical Suite.

FDK and FM 8: Internal Error: 8004, 6343724, 8484240, 0. FrameMaker has detected a serious problem a

I use FDK9 and FrameMaker 8. I used Visual C++ 2008 Express Edition and Microsoft SDKs to compiled sample FDK hello.c program, C:\Program Files\Adobe\FDK9\samples\hello. It compliled just fine without error or warning message. I registered the hello.dll to fminit directory and added the line: "hello=Standard, Greets user at startup,fminit\hello.dll, all" to maker.ini. When I brought up FrameMaker I got error message:
Internal Error: 8004, 6343724, 8484240, 0. FrameMaker has detected a serious problem and must quit.
A file named fminit\hello.dll has been generated which contains
information that may help Frame development improve the product for future releases.
Please describe your recent actions and send this, along with the generated file,
to [email protected] Due to the volume of feedback, we are unable to respond to technical questions.
For support, please refer to http://www.adobe.com/support.
Please help.
Thank you,
Thai Nguyen

Thai,
Here is what Wikipedia says:
"In April 2003, Microsoft introduced a minor upgrade to Visual Studio .NET called Visual Studio .NET 2003, codenamed Everett (for the city of the same name). It includes an upgrade to the .NET Framework, version 1.1, and is the first release to support for developing programs for mobile devices, using either ASP.NET or the .NET Compact Framework. The Visual C++ compiler's standards-compliance was improved, especially in the area of partial template specialization. Visual C++ Toolkit 2003 is a free version of the same C++ compiler shipped with Visual Studio .NET 2003 without the IDE, though it is no longer available and now superseded by the Express Editions. The internal version number of Visual Studio .NET 2003 is version 7.1 while the file format version is 8.0."
I think you should be OK with the later compiler. I don't know what is causing the crash, though. Perhaps you might consider setting up a new workspace according to the instructions in the Windows guide, then add hello.c to it, and see what happens. That would at least let you know if there is a compatibility problem with the sample, or if your current setup will simply not allow FDK9 development for FM8.
By the way, there is a Yahoo group dedicated to FDK development. If you don't get an answer here, consider posting there. Some of the users on that list are considerably smarter than me about these types of issues.
http://groups.yahoo.com/group/Frame_dev/
Russ

Cannot Print PDF Large volume PDF. Internal Error: 8004, 6343724, 8484240, 0

We are having an issue with printing to PDF for large volume FM files. PDF appear to work for small/medium volume PDFs however.
Internal Error: 8004, 6343724, 8484240, 0
FrameMaker 8.0.0 for Intel
Build: 8.0p273
I've checked the default printer and it is set to Adobe PDF. I've also tried to print to PDF to a different FM file just in case the current file might be corrupted and the same error appears. At this point this issue is affecting our work as we cannot save it to PDF. Does anyone have any ideas that I can try?
Thanks
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Shelia,
Thank you for your reply. Here are some further details on the question that you asked:
1. At that beginning, because the PDF file has 226 pages as total and consists of 19 fm files, which I mean the big volume, I thought this problem occurs. (FYI, the small/medium volume means the PDF file has 112 pages as total and consists of 16 fm files / only around 20 pages as total and consists of only 1 fm file.)
However, now, I know the problem occurs in the specific two very small fm files. These two fm files are only 3 pages / 15 pages as total and consists of only one fm file. – So, I do not think the volume relates to this problem.
2. I always use “save it to PDF” to create PDF files so far. I am using the PDF distiller that came with FrameMaker8.
3. All files including graphics are in my local drive (C drive).
So I'm wondering if the problem is possible due to the two specific fm files. If so, what are your recommendations to get around this?
Thanks
Steve

Internal Error: 8004, 4867936, 4920984, 4921436 while attempting to save as XML

Hi,
I get the following error while trying to save fm files as XML.
=== Header Begin ===
Internal Error: 8004, 4867936, 4920984, 4921436
FrameMaker 8.0.0 for Intel
Build: 8.0p266
Window System: MSWindows
Operating System: Windows NT 6.1 (major.minor.build: 6.1.7600 )
Generated on: Tuesday, November 26, 2013 2:01:40 PM
To file: c:\program files\adobe\framemaker8\FrameLog_13.11.26_14.01.40.txt
=== Header End ===
-ramesh

Yes .. definitely get the latest FM8 patch, that may solve the problem.
http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows
However, if this is a structured document, you should also be sure to validate (Element > Validate) the file before saving. Also check for graphics that are referenced from a reference page, and you may want to delete any cross-refs that aren't resolved (or resolve them). FM can crash for a variety of reasons when saving to XML, anything that's slightly amiss is likely to cause a problem.
Cheers,
...scott

Internal Error 8004, 6964255, 4843886, 4843614. FrameMaker has detected a serious problem and must q

Has anyone experienced the above error message? I always receive this message when I start scrolling through a FrameMaker file. It does not matter if I scroll with the mouse or using the keyboard. When I click OK to this message, FrameMaker immediately shuts down. At times, it corrupts the file on a particular page(s) and continually gives me this message. Most often, I need to recreate these lost pages. Very frustrating and I do not know if it is FrameMaker or a problem with refresh and the graphics card. Help!

I wanted to post this as another thread but at the same time I believe it's related to what's been discussed in this one.
These are my error codes when FM has crashed in my system:
Internal Error: 8004, 8443342, 4459945, 4414681
Internal Error: 8004, 6343116, 8483344, 0
Internal Error: 8004, 6961695, 4843246, 4842974
and others that I thought related to the scrolling thing... however, I installed FreeWheel and the crash happened again as soon as I updated my book to generate my lists. I've had the scrolling issue in past and it's true that at the time the FreeWheel solution was pretty effective. However, this time I really am sort of not knowing what to do about it.
I have FM 8 with the latest patches running on Vista.
I would really appreciate any input that could help me work this out.

What's going on here? -- Frame 11 throws "Internal Error 11004, 8122692..."

Steps leading to "Internal Error 11004, 8122692..." follow:
Installation notes re FrameMaker 11 -- September 19, 2012
HW: Dell Optiplex 990 with 4G of memory
OS: Windows XP with SP3 and current updates
The installation proceeded without incident, and Frame 11
launched as expected. The "Unstructured" option was chosen,
because that is the mode in which our shop operates.
Supporting software installed:
- Adobe Acrobat Pro X, to be used as print driver
    by Frame 11 in order to produce .pdf output files
- Several fonts (TrueType, PS1, and Open Type) needed
    to meet the needs of our test documents.
Test document: an unstructured Frame book, consisting of
   one .book file and about 24 subsidiary .fm files.
   This book was prepared under Frame 8 and worked flawlessly
   in that environment.
   All of the constituent files were loaded in Frame 11 and
   saved in their converted form.
   End result: a reproduction of the original Frame 8 book,
   but converted to Frame 11 specs
Testing procedure:
1. When launching the .book file, Frame 11 behaved in the manner
   we've come to expect in our Frame 8 environment.
2. We next opened and closed each .fm file in turn and determined
   that they all opened and closed correctly.
3. Next, we ran an "Edit | Update Book" procedure, but without
   actually generating tables or lists, and without applying the
   master pages. Again, the behavior of the system was as expected.
4. Next, we selected one of the constituent .fm files and attempted
   to print it via the "File | Print Selected Files" command on the
   "Adobe PDF" device.
5. Result: an "Error" popup appeared with the announcement of
   "Internal Error 11004, 8122692, 8122986, 10866389. FrameMaker has
   detected a serious problem and must quit." Please see the attached
   graphic for additional details. "Frame_InternalError_.JPG:
6. We retrieved that diagnostic file "FrameLog_12.09.19_15.11.18.txt."
   It is attached at the end of this message.
7. We attempted to print the whole book from the "File | Print Book"
   command and encountered the same popup error message.
Please advise how to resolve this problem. The procedure described works
reliably on our Frame 8 installation, and we must be able to achieve this
same functionality under Frame 11.
with best regards,
Radar2012
====================================================================
Start of "FrameLog_12.09.19_15.11.18.txt."
====================
=== Header Begin ===
Internal Error: 11004, 8122692, 8122986, 10866389
FrameMaker 11.0.0 for Intel
Build: 11.0.0.380
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 3)
Generated on: Wednesday, September 19, 2012 3:11:18 PM
To file: C:\Documents and Settings\Radar\Application Data\Adobe\FrameMaker\11\FrameLog_12.09.19_15.11.18.txt
=== Header End ===
=== Stack Trace Begin ===
$7bf144
$7bf26a
$a5ced5
=== Stack Trace End ===
=== Open Window List Begin ===
# not implemented
=== Open Window List End ===
=== Recent Commands Begin ===
=== Recent Commands End ===
=== Recent API Calls Begin ===
# not implemented
=== Recent API Calls End ===
=== Windows Relocation Information Begin ===
Application: 00400000
FrameMaker.exe: 00400000 009ac000
ntdll.dll: 7c900000 000b2000
kernel32.dll: 7c800000 000f6000
FMRuntime.dll: 10000000 00050000
USER32.dll: 7e410000 00091000
GDI32.dll: 77f10000 00049000
tbb.dll: 00350000 00025000
MSVCP100.dll: 78050000 00069000
MSVCR100.dll: 78aa0000 000bf000
ADVAPI32.dll: 77dd0000 0009b000
RPCRT4.dll: 77e70000 00093000
Secur32.dll: 77fe0000 00011000
Asn.er.dll: 00380000 0003c000
OLECLI32.dll: 71e10000 00015000
MPR.dll: 71b20000 00012000
AdobePSL.dll: 00db0000 00d8c000
OLEAUT32.dll: 77120000 0008b000
msvcrt.dll: 77c10000 00058000
ole32.dll: 774e0000 0013e000
FMBMP2Tiff.dll: 003d0000 00006000
libtiff.dll: 01b40000 00085000
zlib1.dll: 003e0000 00013000
MSVCP60.dll: 76080000 00065000
FMTiff2PS.dll: 01bd0000 0000b000
COMCTL32.dll: 773d0000 00103000
SHLWAPI.dll: 77f60000 00076000
COMDLG32.dll: 763b0000 00049000
SHELL32.dll: 7c9c0000 00817000
gdiplus.dll: 4ec50000 001ab000
USP10.dll: 74d90000 0006b000
FMDBMS32.dll: 01be0000 0000f000
oledlg.dll: 7df70000 00022000
VERSION.dll: 77c00000 00008000
WININET.dll: 3d930000 000e6000
Normaliz.dll: 01bf0000 00009000
urlmon.dll: 78130000 00133000
iertutil.dll: 3dfd0000 001eb000
WINSPOOL.DRV: 73000000 00026000
amtlib.dll: 01c00000 001c2000
WINHTTP.dll: 4d4f0000 00059000
SETUPAPI.dll: 77920000 000f3000
IPHLPAPI.DLL: 76d60000 00019000
WS2_32.dll: 71ab0000 00017000
WS2HELP.dll: 71aa0000 00008000
AIDE.dll: 01de0000 00064000
MSVCR80.dll: 01e60000 0009b000
MSVCP80.dll: 7c420000 00087000
BIB.dll: 01f00000 0004d000
CoolType.dll: 01f60000 002ec000
SVGRE.dll: 6f130000 00332000
icuuc32.dll: 4a800000 00095000
icudt32.dll: 4ad00000 0095a000
MSVCR71.dll: 7c340000 00056000
icuin32.dll: 4a900000 000aa000
NetLib.dll: 02270000 00023000
CoreTypes.dll: 30100000 00026000
NetIO.dll: 30900000 0001c000
LIBCURL.dll: 30000000 00023000
WINMM.dll: 76b40000 0002d000
SSLEAY32.dll: 022e0000 00027000
LIBEAY32.dll: 02310000 000d1000
WSOCK32.dll: 71ad0000 00009000
icuio32.dll: 4ab00000 0000b000
MSVCP71.dll: 7c3a0000 0007b000
AdobePDFL.dll: 023f0000 0067f000
AdobeXMP.dll: 02a80000 0004a000
JP2KLib.dll: 02ae0000 000a5000
BIBUtils.dll: 02ba0000 00041000
AGM.dll: 02c00000 005c2000
AXE8SharedExpat.dll: 031e0000 0002c000
XAPToolkitRelease.dll: 03220000 0008b000
AdobeXMPFiles.dll: 032c0000 000b2000
AdobeLinguistic.dll: 03390000 001c5000
PSAPI.DLL: 76bf0000 0000b000
AdobeOwl.dll: 03570000 00177000
AdobeOwlCanvas.dll: 03700000 00048000
MSVCP90.dll: 78480000 0008e000
MSVCR90.dll: 78520000 000a3000
LogSession.dll: 03760000 00052000
adbeape.dll: 037d0000 00009000
ahclient.dll: 037f0000 00021000
IMM32.DLL: 76390000 0001d000
tbbmalloc.dll: 03e70000 00013000
uxtheme.dll: 5ad70000 00038000
MSCTF.dll: 74720000 0004c000
msctfime.ime: 755c0000 0002e000
fmres.dll: 0b120000 00169000
fmdlg.dll: 0b290000 0006e000
fmcustom.dll: 0b300000 00097000
xpsp2res.dll: 0b6c0000 002c5000
CLBCATQ.DLL: 76fd0000 0007f000
COMRes.dll: 77050000 000c5000
wbemprox.dll: 74ef0000 00008000
wbemcomn.dll: 75290000 00037000
wbemsvc.dll: 74ed0000 0000e000
fastprox.dll: 75690000 00076000
NTDSAPI.dll: 767a0000 00014000
DNSAPI.dll: 76f20000 00027000
NETAPI32.dll: 5b860000 00055000
WLDAP32.dll: 76f60000 0002c000
NTMARTA.DLL: 77690000 00021000
SAMLIB.dll: 71bf0000 00013000
updaternotifications.dll: 0bcb0000 0007a000
mstask.dll: 75830000 00045000
USERENV.dll: 769c0000 000b4000
owlres.dll: 0b5c0000 000b3000
NetIODav.dll: 30a00000 0002b000
xerces-c_2_7.dll: 12000000 0019e000
rsaenh.dll: 68000000 00036000
PS5UI.DLL: 32000000 000b5000
PSCRIPT5.DLL: 2e9c0000 00087000
mscms.dll: 73b30000 00015000
ADReGP.DLL: 70000000 0000a000
ATMLIB.dll: 73c20000 0000b000
adbeapecore.dll: 0b6a0000 0001e000
AdobeHunspellPlugin.dll: 0c9b0000 00e43000
ACE.dll: 0eaa0000 001e4000
dvaadameve.dll: 0f290000 00354000
boost_threads.dll: 0e570000 0000e000
dvacore.dll: 0f5f0000 0018c000
dvaui.dll: 0f780000 00381000
OPENGL32.dll: 5ed00000 000cc000
GLU32.dll: 68b20000 00020000
DDRAW.dll: 73760000 0004b000
DCIMAN32.dll: 73bc0000 00006000
WTSAPI32.dll: 76f50000 00008000
WINSTA.dll: 76360000 00010000
clickprt.dll: 0be60000 0003c000
fmmediaannot.dll: 0fe00000 00064000
frame2pdf.dll: 0fe70000 00062000
mailer.dll: 0fee0000 00046000
MAPI32.DLL: 61e00000 0001f000
bookerrlog.dll: 0ff30000 00047000
ditamaperrlog.dll: 0ff80000 00047000
pdfsize.dll: 10050000 0004b000
fmpdfreflow.dll: 100a0000 0004e000
qstart.dll: 0bea0000 0003e000
cnvschma.dll: 100f0000 000a2000
u3dfilter.dll: 101a0000 0005e000
rt3d.dll: 10200000 00817000
PDFCommentsImport.dll: 10a20000 0008a000
InitCharMap.dll: 10ab0000 0003e000
FrameMakerScriptingSupport.dll: 10af0000 00298000
ExtendScript.dll: 10d90000 000a6000
ScCore.dll: 10e40000 00091000
adobe_caps.dll: 10ee0000 0006d000
RoboHelpPublish.dll: 11350000 00054000
AdobeCaptivatePlugin.dll: 113b0000 00054000
AdobeIllustratorPlugin.dll: 11410000 0003e000
mapper.dll: 11450000 00065000
masterpages.dll: 114c0000 00045000
PhotoshopPlugin.dll: 11510000 0003e000
RHFrameMakerServer11.dll: 11970000 00037000
mfc100u.dll: 785f0000 0043f000
MSIMG32.dll: 76380000 00005000
MFC100ENU.DLL: 5d360000 0000d000
RoboScreenCapturePlugin.dll: 119b0000 0003e000
tablesort.dll: 119f0000 00045000
TextEditorPlugin.dll: 11a40000 0003e000
FMGridCtrl.dll: 11a80000 0004c000
mscoree.dll: 79000000 0004a000
mscoreei.dll: 603b0000 00066000
adbeapeengine.dll: 1a1a0000 008e4000
OLEACC.dll: 61880000 0003a000
CRYPT32.dll: 77a80000 00095000
MSASN1.dll: 77b20000 00012000
msi.dll: 7d1e0000 002bc000
DSOUND.dll: 73f10000 0005c000
dbghelp.dll: 59a60000 000a1000
mlang.dll: 75cf0000 00091000
schannel.dll: 767f0000 00029000
icm32.dll: 66e90000 00041000
ieframe.dll: 3e1c0000 00a9c000
RASAPI32.dll: 76ee0000 0003c000
rasman.dll: 76e90000 00012000
TAPI32.dll: 76eb0000 0002f000
rtutils.dll: 76e80000 0000e000
msv1_0.dll: 77c70000 00025000
cryptdll.dll: 76790000 0000c000
sensapi.dll: 722b0000 00005000
appHelp.dll: 77b40000 00022000
mswsock.dll: 71a50000 0003f000
hnetcfg.dll: 662b0000 00058000
wshtcpip.dll: 71a90000 00008000
rasadhlp.dll: 76fc0000 00006000
winrnr.dll: 76fb0000 00008000
wdmaud.drv: 72d20000 00009000
WINTRUST.dll: 76c30000 0002e000
IMAGEHLP.dll: 76c90000 00028000
msacm32.drv: 72d10000 00008000
MSACM32.dll: 77be0000 00015000
midimap.dll: 77bd0000 00007000
mshtml.dll: 3cea0000 005be000
msls31.dll: 1c760000 00029000
msimtf.dll: 746f0000 0002a000
jscript.dll: 3d7a0000 000b4000
Dxtrans.dll: 35c50000 00039000
ATL.DLL: 76b20000 00011000
ddrawex.dll: 6d430000 0000a000
Dxtmsft.dll: 35cb0000 00057000
SXS.DLL: 7e720000 000b0000
D3DIM700.DLL: 73940000 000d0000
ImgUtil.dll: 1e060000 0000c000
pngfilt.dll: 1e9c0000 0000e000
GRPHFILT.DLL: 0e600000 00013000
ADIST.dll: 07480000 00020000
RichEd20.dll: 74e30000 0006d000
=== Windows Relocation Information End ===
=== Windows Exception Information Begin ===
[Exception Record]
0012b210: c0000005 00000000 00000000 008b94d6
0012b220: 00000002 00000000 00000004 0001003f
0012b230: 00000000 00000000 00000000 00000000
0012b240: 00000000 00000000 ffff027f ffff0100
0012b250: ffffffff 4ec5dfaf 0000001b 0be5dc94
[Exception Context]
0012b22c: 0001003f 00000000 00000000 00000000
0012b23c: 00000000 00000000 00000000 ffff027f
0012b24c: ffff0100 ffffffff 4ec5dfaf 0000001b
0012b25c: 0be5dc94 ffff0023 00000000 80000000
0012b26c: 00003fff a5000000 3ff0d23d 00000000
0012b27c: 00000000 00000000 ff000000 3ffeffff
0012b28c: 00000000 ffffff00 00003ffe ff000000
0012b29c: 3ffeffff 00000000 c8000000 00004004
0012b2ac: 00000000 00000000 00000000 00000000
0012b2bc: 0000003b 00000023 00000023 1b05f010
0012b2cc: 0012b94c 1b05f010 0012b50c 0ddb7870
0012b2dc: 00000000 0012b4f8 008b94d6 0000001b
0012b2ec: 00010202 0012b4f8 00000023 0100027f
0012b2fc: 00000000 4ec5dfaf 0000001b 0be5dc94
0012b30c: 00000023 00001fa1 0000ffff 00000000
0012b31c: 80000000 00003fff 00000000 00000000
0012b32c: d23da500 00003ff0 00000000 00000000
0012b33c: 00000000 00000000 00000000 00000000
0012b34c: ffffff00 00003ffe 00000000 00000000
0012b35c: ffffff00 00003ffe 00000000 00000000
0012b36c: ffffff00 00003ffe 00000000 00000000
0012b37c: c8000000 00004004 00000000 00000000
0012b38c: 00000000 00000000 00000000 00000000
0012b39c: 00000000 00000000 00000000 00000000
0012b3ac: 402c0000 00000000 00000000 00000031
0012b3bc: 00000000 00000433 00000000 00000000
0012b3cc: 402c0000 00000000 00000000 00000000
0012b3dc: 0012d980 1a4a3c8a 11cfd740 00000230
0012b3ec: 0012d9bc 1a4af234 11cfd740 00000200
0012b3fc: 00000230 00000200 0024f010 00000000
0012b40c: 402c0000 00000000 00000000 00000000
0012b41c: 00000000 00000000 00000000 00000000
0012b42c: 00000000 00000000 00000000 00000000
0012b43c: 00000000 00000000 00000000 00000000
0012b44c: 00000000 00000000 00000000 00000000
0012b45c: 00000000 00000000 00000000 00000000
0012b46c: 00000000 00000000 00000000 00000000
0012b47c: 00000000 00000000 00000000 00000000
0012b48c: 00000000 00000000 00000000 00000000
0012b49c: 00000000 00000000 00000000 00000000
0012b4ac: 00000000 00000000 00000000 00000000
0012b4bc: 00000000 00000000 00000000 00000000
0012b4cc: 00000000 00000000 00000000 00000000
0012b4dc: 00000000 00000000 00000000 00000000
0012b4ec: 00000000 00000000 00000000
=== Windows Exception Information End ===
=== Windows Stack Traceback Begin ===
[Stack Frame]
0012b4d8: 00000000 00000000 00000000 00000000
0012b4e8: 00000000 00000000 00000000 00000000
0012b4f8: 0012b910 008ed08b 0012b50c 00000000
0012b508: 00000000 ffffffa4 00790041 ffffffa4
[Stack Frame]
0012b8f0: 00000ad7 008fd780 00000000 00720046
0012b900: 006d0061 004d0065 000020e0 334e074d
0012b910: 0012b92c 008ef74b 0dd43770 00000001
0012b920: 0dd43770 1b05f010 00000000 0012da34
[Stack Frame]
0012b90c: 334e074d 0012b92c 008ef74b 0dd43770
0012b91c: 00000001 0dd43770 1b05f010 00000000
0012b92c: 0012da34 008ec7a5 0012b94c 1b05f010
0012b93c: 0dd43770 00000001 0dd43770 00000000
[Stack Frame]
0012da14: 00000000 00000000 00000000 00000000
0012da24: 00000000 00000000 00000000 334e6469
0012da34: 0012da48 008ec8c4 00000001 0dd43770
0012da44: 0dd43770 0012da60 009095ac 0dd43770
[Stack Frame]
0012da28: 00000000 00000000 334e6469 0012da48
0012da38: 008ec8c4 00000001 0dd43770 0dd43770
0012da48: 0012da60 009095ac 0dd43770 00000001
0012da58: 00000000 0dd43770 0012da80 0090a634
[Stack Frame]
0012da40: 0dd43770 0dd43770 0012da60 009095ac
0012da50: 0dd43770 00000001 00000000 0dd43770
0012da60: 0012da80 0090a634 0dd43770 00000001
0012da70: 000003ec 00000001 00000001 2324c790
[Stack Frame]
0012da60: 0012da80 0090a634 0dd43770 00000001
0012da70: 000003ec 00000001 00000001 2324c790
0012da80: 0012da90 0090b22e 00000001 1b05f010
0012da90: 0012daa4 00909570 0dd43770 1b05f010
[Stack Frame]
0012da70: 000003ec 00000001 00000001 2324c790
0012da80: 0012da90 0090b22e 00000001 1b05f010
0012da90: 0012daa4 00909570 0dd43770 1b05f010
0012daa0: 00bec540 0012dab0 005c8900 1b05f010
[Stack Frame]
0012da84: 0090b22e 00000001 1b05f010 0012daa4
0012da94: 00909570 0dd43770 1b05f010 00bec540
0012daa4: 0012dab0 005c8900 1b05f010 0012dac0
0012dab4: 008667f0 1b05f010 00bec540 0012dadc
[Stack Frame]
0012da90: 0012daa4 00909570 0dd43770 1b05f010
0012daa0: 00bec540 0012dab0 005c8900 1b05f010
0012dab0: 0012dac0 008667f0 1b05f010 00bec540
0012dac0: 0012dadc 00866bcf 0012db00 00000000
[Stack Frame]
0012daa0: 00bec540 0012dab0 005c8900 1b05f010
0012dab0: 0012dac0 008667f0 1b05f010 00bec540
0012dac0: 0012dadc 00866bcf 0012db00 00000000
0012dad0: 00000000 26136c98 0dd43770 0012db04
[Stack Frame]
0012dabc: 00bec540 0012dadc 00866bcf 0012db00
0012dacc: 00000000 00000000 26136c98 0dd43770
0012dadc: 0012db04 0090e283 1b05f010 00bec540
0012daec: 0012db00 00000000 00000000 00000001
[Stack Frame]
0012dae4: 1b05f010 00bec540 0012db00 00000000
0012daf4: 00000000 00000001 0e3d2504 00000000
0012db04: 0012db20 0086758f 0dd43770 000003ec
0012db14: 00000000 00000006 00000000 0012db38
[Stack Frame]
0012db00: 00000000 0012db20 0086758f 0dd43770
0012db10: 000003ec 00000000 00000006 00000000
0012db20: 0012db38 0086872d 0090e240 0dd43770
0012db30: 0c853570 00000000 0012db5c 008687d5
[Stack Frame]
0012db18: 00000006 00000000 0012db38 0086872d
0012db28: 0090e240 0dd43770 0c853570 00000000
0012db38: 0012db5c 008687d5 0090e240 0dd43770
0012db48: 000003ec 0e3d2504 0dd43770 1b065918
[Stack Frame]
0012db3c: 008687d5 0090e240 0dd43770 000003ec
0012db4c: 0e3d2504 0dd43770 1b065918 00000006
0012db5c: 0012db80 0090436f 0de47698 0090e240
0012db6c: 00000000 0dd43770 000003ec 00000000
[Stack Frame]
0012db60: 0090436f 0de47698 0090e240 00000000
0012db70: 0dd43770 000003ec 00000000 00000000
0012db80: 0012db90 0090467d 000003ec 1b065918
0012db90: 0012dbc8 00905cee 001d0218 000003ec
[Stack Frame]
0012db70: 0dd43770 000003ec 00000000 00000000
0012db80: 0012db90 0090467d 000003ec 1b065918
0012db90: 0012dbc8 00905cee 001d0218 000003ec
0012dba0: 00000000 00000000 1b065918 00000212
[Stack Frame]
0012dba8: 1b065918 00000212 00797ad0 0deacbc8
0012dbb8: 1d17a100 0012dbe0 0073abf9 334e6595
0012dbc8: 0012dbec 00796aa8 001d0218 1b065918
0012dbd8: 00000000 001d0218 00000111 000003ec
[Stack Frame]
0012dbcc: 00796aa8 001d0218 1b065918 00000000
0012dbdc: 001d0218 00000111 000003ec 00000000
0012dbec: 0012dc10 00797b62 001d0218 00000111
0012dbfc: 000003ec 00000000 0012dc78 00797ad0
[Stack Frame]
0012dbf0: 00797b62 001d0218 00000111 000003ec
0012dc00: 00000000 0012dc78 00797ad0 00000000
0012dc10: 0012dc3c 7e418734 001d0218 00000111
0012dc20: 000003ec 00000000 00797ad0 dcbaabcd
[Stack Frame]
0012dc1c: 00000111 000003ec 00000000 00797ad0
0012dc2c: dcbaabcd 00000000 0012dc78 00797ad0
0012dc3c: 0012dca4 7e418816 00797ad0 001d0218
0012dc4c: 00000111 000003ec 00000000 00000111
[Stack Frame]
0012dc84: 00000000 00000000 0012dc58 0012b11c
0012dc94: 0012de20 7e44048f 7e418830 00000000
0012dca4: 0012dce0 7e42927b 00000000 00797ad0
0012dcb4: 001d0218 00000111 000003ec 00000000
[Stack Frame]
0012dcc0: 00000000 03a354c4 00000001 00000000
0012dcd0: 00000111 00000000 001d0218 00831920
0012dce0: 0012dd00 7e4292e3 00a354b0 03a29fa8
0012dcf0: 000003ec 00000000 00000000 000003ec
[Stack Frame]
0012dce0: 0012dd00 7e4292e3 00a354b0 03a29fa8
0012dcf0: 000003ec 00000000 00000000 000003ec
0012dd00: 0012dd28 00a3d1ad 001d0218 00000111
0012dd10: 000003ec 00000000 00000000 00000000
[Stack Frame]
0012dd08: 001d0218 00000111 000003ec 00000000
0012dd18: 00000000 00000000 0c883190 0c883190
0012dd28: 0012dd54 00a3d66e 001e01c4 000003ec
0012dd38: 00000000 00000000 00000000 0c883190
[Stack Frame]
0012dd34: 000003ec 00000000 00000000 00000000
0012dd44: 0c883190 00000000 0073abf9 0012dda4
0012dd54: 0012dd78 00796aa8 001e01c4 0c883190
0012dd64: 00000000 001e01c4 00000111 000003ec
[Stack Frame]
0012dd58: 00796aa8 001e01c4 0c883190 00000000
0012dd68: 001e01c4 00000111 000003ec 00000000
0012dd78: 0012dd9c 00797b62 001e01c4 00000111
0012dd88: 000003ec 00000000 0012de04 00797ad0
[Stack Frame]
0012dd7c: 00797b62 001e01c4 00000111 000003ec
0012dd8c: 00000000 0012de04 00797ad0 00000000
0012dd9c: 0012ddc8 7e418734 001e01c4 00000111
0012ddac: 000003ec 00000000 00797ad0 dcbaabcd
[Stack Frame]
0012dda8: 00000111 000003ec 00000000 00797ad0
0012ddb8: dcbaabcd 00000000 0012de04 00797ad0
0012ddc8: 0012de30 7e418816 00797ad0 001e01c4
0012ddd8: 00000111 000003ec 00000000 00000111
[Stack Frame]
0012de10: 00000000 00000000 0012dde4 0012b11c
0012de20: 0012dfe4 7e44048f 7e418830 00000000
0012de30: 0012de60 7e42a013 00000000 00797ad0
0012de40: 001e01c4 00000111 000003ec 00000000
[Stack Frame]
0012de40: 001e01c4 00000111 000003ec 00000000
0012de50: 00000000 00000000 0012e01c 0012e028
0012de60: 0012de80 7e42a039 00797ad0 001e01c4
0012de70: 00000111 000003ec 00000000 00000000
[Stack Frame]
0012de60: 0012de80 7e42a039 00797ad0 001e01c4
0012de70: 00000111 000003ec 00000000 00000000
0012de80: 0012dff0 0358c1e3 00797ad0 001e01c4
0012de90: 00000111 000003ec 00000000 0358080e
[Stack Frame]
0012dfd0: 036672c4 0000002e 7ffdfbf8 334e6d68
0012dfe0: 00000000 0012e05c 0365cb3c ffffffff
0012dff0: 0012e068 035f0606 0012e01c 0deda6fc
0012e000: 0012e024 035a3510 0012e01c 334e53a4
[Stack Frame]
0012e048: 00000000 00000000 7e430001 334e53ac
0012e058: 0000c043 0012e09c 0365285f 00000000
0012e068: 0012e0a8 035a9222 00000111 000003ec
0012e078: 00000000 0012e094 334e531c 0012e110
[Stack Frame]
0012e088: 035a91a3 00000000 0deda6fc 00000000
0012e098: 0012e080 0012e12c 0364df5b 00000000
0012e0a8: 0012e0d4 7e418734 001e01c4 00000111
0012e0b8: 000003ec 00000000 035a91a3 dcbaabcd
[Stack Frame]
0012e0b4: 00000111 000003ec 00000000 035a91a3
0012e0c4: dcbaabcd 00000000 0012e110 035a91a3
0012e0d4: 0012e13c 7e418816 035a91a3 001e01c4
0012e0e4: 00000111 000003ec 00000000 00000111
[Stack Frame]
0012e11c: 00000000 00000000 0012e0f0 0012b11c
0012e12c: 0012e244 7e44048f 7e418830 00000000
0012e13c: 0012e16c 7e42a013 00000000 035a91a3
0012e14c: 001e01c4 00000111 000003ec 00000000
[Stack Frame]
0012e14c: 001e01c4 00000111 000003ec 00000000
0012e15c: 00000000 00000000 000003ec 0e330e98
0012e16c: 0012e18c 7e42a039 035a91a3 001e01c4
0012e17c: 00000111 000003ec 00000000 00000000
[Stack Frame]
0012e16c: 0012e18c 7e42a039 035a91a3 001e01c4
0012e17c: 00000111 000003ec 00000000 00000000
0012e18c: 0012e1ac 008a776c 035a91a3 001e01c4
0012e19c: 00000111 000003ec 00000000 00000000
[Stack Frame]
0012e18c: 0012e1ac 008a776c 035a91a3 001e01c4
0012e19c: 00000111 000003ec 00000000 00000000
0012e1ac: 0012e1f8 00880238 001e01c4 00000111
0012e1bc: 000003ec 00000000 00000111 0e330e98
[Stack Frame]
0012e1d8: 0012e1c8 00000000 0000c04b 00000000
0012e1e8: 7e42947c 0000c04b 0000c04b 0e330e98
0012e1f8: 0012e218 0088053d 001e01c4 000003ec
0012e208: 00000000 00000000 001e01c4 00000000
[Stack Frame]
0012e1f8: 0012e218 0088053d 001e01c4 000003ec
0012e208: 00000000 00000000 001e01c4 00000000
0012e218: 0012e250 008a766e 001e01c4 00000111
0012e228: 000003ec 00000000 334e5c0d 0012e2b8
[Stack Frame]
0012e230: 334e5c0d 0012e2b8 008a7610 00000000
0012e240: 0012e230 0012e2d4 00a9b970 00000000
0012e250: 0012e27c 7e418734 001e01c4 00000111
0012e260: 000003ec 00000000 008a7610 dcbaabcd
[Stack Frame]
0012e25c: 00000111 000003ec 00000000 008a7610
0012e26c: dcbaabcd 00000000 0012e2b8 008a7610
0012e27c: 0012e2e4 7e418816 008a7610 001e01c4
0012e28c: 00000111 000003ec 00000000 00000111
[Stack Frame]
0012e2c4: 00000000 00000000 0012e298 0012b11c
0012e2d4: 0012e3c4 7e44048f 7e418830 00000000
0012e2e4: 0012e320 7e42927b 00000000 008a7610
0012e2f4: 001e01c4 00000111 000003ec 00000000
[Stack Frame]
0012e300: 00000000 03a2a67c 00000001 000003ec
0012e310: 00000111 00000000 001e01c4 00831530
0012e320: 0012e340 7e4292e3 00a2a668 03a29be8
0012e330: 000003ec 00000000 00000000 0de0f9f0
[Stack Frame]
0012e320: 0012e340 7e4292e3 00a2a668 03a29be8
0012e330: 000003ec 00000000 00000000 0de0f9f0
0012e340: 0012e3a0 035f3492 001e01c4 00000111
0012e350: 000003ec 00000000 0012e3f8 0de0fa28
[Stack Frame]
0012e380: 00000000 00000000 420c0000 41980000
0012e390: 42240000 41100000 420c0000 41880000
0012e3a0: 0012e3d0 035f24fc 334e5064 0de0fa34
0012e3b0: 0012e3f4 0de0fa34 00000000 03580482
[Stack Frame]
0012e3b0: 0012e3f4 0de0fa34 00000000 03580482
0012e3c0: 0de0fa34 0012e42c 0365ca17 ffffffff
0012e3d0: 0012e43c 035a3510 0012e3ec 334e5054
0012e3e0: 0012e4e4 00000000 7ffdf000 0012e3f4
[Stack Frame]
0012e41c: 00000000 0012e400 334e505c 03a308d8
0012e42c: 0012e470 0365285f 00000000 0012e47c
0012e43c: 0012e47c 035a9222 0000c277 00000000
0012e44c: 00000000 0012e468 334e57c8 0012e4e4
[Stack Frame]
0012e45c: 035a91a3 00000000 0de0fa34 00000000
0012e46c: 0012e454 0012e500 0364df5b 00000000
0012e47c: 0012e4a8 7e418734 00120196 0000c277
0012e48c: 00000000 00000000 035a91a3 dcbaabcd
[Stack Frame]
0012e488: 0000c277 00000000 00000000 035a91a3
0012e498: dcbaabcd 00000000 0012e4e4 035a91a3
0012e4a8: 0012e510 7e418816 035a91a3 00120196
0012e4b8: 0000c277 00000000 00000000 0012e5d0
[Stack Frame]
0012e4f0: 00000000 00000000 0012e4c4 0012b11c
0012e500: 0012e560 7e44048f 7e418830 00000000
0012e510: 0012e570 7e4189cd 00000000 035a91a3
0012e520: 00120196 0000c277 00000000 00000000
[Stack Frame]
0012e550: 00000000 00000000 0012e538 0012b11c
0012e560: 0012fa84 7e44048f 7e4189f0 ffffffff
0012e570: 0012e580 7e418a10 0012e5c8 00000000
0012e580: 0012e5b0 006474c9 0012e5c8 7e41929b
[Stack Frame]
0012e560: 0012fa84 7e44048f 7e4189f0 ffffffff
0012e570: 0012e580 7e418a10 0012e5c8 00000000
0012e580: 0012e5b0 006474c9 0012e5c8 7e41929b
0012e590: 00000000 7e41929b 00000000 7e42a340
[Stack Frame]
0012e590: 00000000 7e41929b 00000000 7e42a340
0012e5a0: 0012e5e4 00647640 0012e5c8 00000000
0012e5b0: 0012e5e4 00647625 0012e5c8 7c834d71
0012e5c0: 70617468 78afed9a 00120196 0000c277
[Stack Frame]
0012e5c4: 78afed9a 00120196 0000c277 00000000
0012e5d4: 00000000 8b53ba6a 00000035 00000012
0012e5e4: 0012fa90 007bd441 334e44cd 00000010
0012e5f4: 00000000 7c80b917 80000000 3f7fffff
[Stack Frame]
0012fa70: 00b1d570 0c6cfb84 00000001 335cbf01
0012fa80: 334e44cd 0012fed8 00a9685b ffffffff
0012fa90: 0012feb4 007bde5d 00020754 04cdb07a
0012faa0: 00000065 ffffffff 00000000 00000000
[Stack Frame]
0012fe94: 7e418e20 7e41af58 0012fea0 00180016
0012fea4: 774efb44 0012fea0 00000000 334e40e9
0012feb4: 0012fee8 007bee56 334e40b5 00020754
0012fec4: 04cdb07a 00000065 ffffffff 0012febc
[Stack Frame]
0012fec8: 00000065 ffffffff 0012febc 0012b0ec
0012fed8: 0012fefc 00a5ca7f 33e79ed5 00000000
0012fee8: 0012ff08 007bf144 334e4155 04cdb041
0012fef8: 04cdcc78 0012ffb0 00a969a6 ffffffff
=== Windows Stack Traceback End ==
====================
End of "FrameLog_12.09.19_15.11.18.txt."
====================================================================

Hi TesteurFou91,
I have ever encoutner the error when I create an PDF via "Print Book" -> Adobe PDF. The error occurred right after I install TC Suite 4.0 from 2.5. I solve the error by running the update to FM 11.
Hope this can be of any help.
Belinda

Internal Error: 8004, 7074840, 7076383, 6297905

Has anyone encountered this error, and do you have a fix or workaround? It's not in the knowledgebase. Symptoms are: FM 8.0 p277, creating PDF using Distill Professional 8.1.2; FM crashes when you try to build a PDF out of a book in one file. I have sent this fileset and the log to Adobe.

Jack, better late than never.... We had the very same internal error also running FM 8.0p277. Our problem wasn't with printing to PDF though, we got the error just trying to open FM files. It turned out to be some weird special characters in the user.dct. We cleaned it up and that solved the problem. Of course if you're not bothered about the 'learned' words in your spelling checker you can just delete the file. Open the user.dct in Frame (under XP it's in C:\Documents and Settings\<username>\Application Data\Adobe\FrameMaker\8.0\user.dct). Select 'Treat each Line As a Paragraph'. Select 'Encoding' as required. Read. Remove any odd looking characters. Save as 'Text only'. Select 'Put a Carriage Return: Only between Paragraphs'. Save. Delete the user.dct file. Open any FM file and 'learn' a new word in the spelling checker to create a new user.dct file. In the spelling checker under 'Dictionaries' select 'Personal Dictionary - Merge from File' and select the cleaned up text file. Apparently the user.dct can be very sneakily responsible for a number of instability issues - Derek Fosberry had this problem with FM 7.1: http://www.adobeforums.com/webx/.59b80c14/3 Your mileage may vary but it worked for us. All the best from Switzerland, De Brit

LR 5.5 - Cannot export/publish to HDD or Flickr from video frame capture - "An internal error has occurred: assertion failed"

Basically as the title states, I cannot publish a set of photos that originated as video frame captures, whether to my hard drive or using a service plugin for Flickr. I have tried multiple publish service plugins for Flickr and everything fails precisely the same way. This only happens when I add photos to the collection that are JPG's derived from video, and it only started doing this recently. I have other frame captures that I uploaded just fine, but it appears that nothing from the set I worked on the other day wants to upload. Other NEF-derived photos from the same set work just fine.
All I get is a Warning dialog stating that an error has occurred while the main dialog stops on "Preparing to export...", then it kicks me back with no action taken when I click OK. The status in the upper left says "Updating Published Collections". If I remove the new frame capture photo, it works fine, but as soon as I add one to the collection, it fails to publish.
I updated from 5.4 to 5.5, tried new publish plugins, completely removed and recreated my local profile, reimported my catalog, all to no avail. Everything worked fine two days ago, then when I went to upload my latest edits yesterday, I started receiving the error and have had no luck fixing it.
I used debugView to capture a log as the error occurred, so I can provide that for a developer or support contact if required.
EDIT: I just tried choosing some different photos in the set, and most appear to work, so it is just some particular images that it does not like. I will try to narrow it down.
Message was edited by: Andrew Morton

I narrowed it down to one photo in particular that it does not like. It's not a deal-breaker, but I am still curious what is going on that is causing that one photo being in a set to break the publish process

Internal Error: 8004, 6345644, 8487696, 0 when attempting to Save as PDF

I keep getting this error every time I create a PDF after crashing with a particular book. Now it looks like the PDF creation is corrupted. I have tried creating PDF's from books I had no problems with but I have had no luck without crashing FrameMaker with this exact error. I am using v8.0p277 on Vista Ultimate SP1 with and AMD.
This all started when I opened an older book created in 6.0 and updated in 7.0 and now when I opened it in 8.0 and created a PDF some images were randomly missing from one chapter. They appeared grayed out in the PDF. I opened the chapter and attempted to recreate the PDF and different images were grayed out in the PDF. Next attempt crashed with this error and now it does this every time regardless of the file or book. It appears to do this when it attempts to write the TPS file and access Distiller. I can open Distiller separately with no problems.
I can continue to use FrameMaker but I can't create a PDF using the Save Book As PDF. Is there a way to "Recover" the application without re-installing it?

Aha -- that's very likely the problem. I believe that the XPS Document writer is a "competitor" of sorts to Distiller, so it doesn't surprise me that it wouldn't create an output that Distiller could process.
FM is particularly sensitive to which default printer is used, and the best of all results are generally obtained by 1) having the Acrobat printer instance, or 2) as second best, having a Postscript printer of any sort, set as the default. FM used to specify that it must have a PS printer installed, I believe that's still the case with FM8].
That's one of the reasons that FM comes with a setup for Acrobat Distiller and that it installs Distiller as a printer on the system. [caveat: I'm an XP user, not Vista, so some of the names may be different on Vista]
So, if you do have a printer called "Adobe PDF" or similar, set that as your default printer before you open FM. Also, be sure that you set up Distiller so that it knows where your fonts are located.
There's a great freebie called SetPrint that will automatically set the Acrobat printer as the default for FM opens, here: http://www.sundorne.com
Please let us know if this resolves your problem making PDFs --

Internal Error: 8004, 4331081, 4339064, 4341927

When attempting to import Word 2003/XP documents using .rtf saves of .doc files into Framemaker 8 p277, I get the error above. Importing the .doc file directly gives an error message but does not generate the error above. Copying the file from Word and attempting to paste special as .rtf causes the error message above.
The same thing happens if I cut pictures and figures out of the Word document before importing.
I am using Office 10 XP and Windows XP Pro SP3. Both have the latest updates.
Can anyone give a hint about what must be done to the Word file in order to achieve a successful import? (I have to do these imports on a regular basis.)
Thanks,
Ed

Art,
Thanks for your suggestion. Importing with the Japanese RTF works!
While it does not work perfectly, it still will save me an incredible
amount of work. So it appears that my RTF and DOC converters are
broken now.
I don't think they were prior to 8 Rev 3 or 4. I wonder how I back
rev. I guess I will have to explore the process of going back.
Thanks again!!!
Ed

Starting fm8 produces: Internal Error: 8004, 7074840, 7076383, 6297905

Hi folks, I know fm8 is OLD, we have fm11 in plan for this year... That said, I have one colleague who can no longer launch fm8, its abends with the subject error msg. I search around and found talk about the user.dct file. Unfortunately she does not have that file. We have tried uninstalling and reinstalling with no luck. I have vague recollections of a simliar problem a few years back where I thought the solution was renaming a folder that fm recreated at startup - was it linguistics or something like that? Bottom line, help! Please?:) Additional info - she was messing around with printer drivers yesterday, however I had her set her default driver to adobe pdf... Any ideas?
Mike

Mike,
FYI, a user.dct or site.dct file is just a text file where entries can also be manually added. However, if there isn't a hyphenation mark for an entry, then FM will crash, Non-hyphenated words must have the hyphen as the leading character, e.g. "-fail", to indicate that no hyphenation should take place. It's possible that this file was incorrectly editied or corrupted.
There are more details on dictionaries and the differences between the older version (FM8 and earlier) vs. the newer ones (FM9 and on) in this blog:
http://blogs.adobe.com/techcomm/2009/12/dictionaries_in_fm9.html

What could cause "Internal error: java.lang.NullPointerException: can't not add null to SWF frame" when using compc?

using flex sdk 4.6, and air sdk 15.0.0.356
we get the following error when using compc in our ant build:
[java] Internal error: java.lang.NullPointerException: can't not add null to SWF frame
[java] at com.adobe.flash.swf.SWFFrame.addTag(SWFFrame.java:77)
[java] at com.adobe.flash.compiler.internal.units.requests.SWFTagsRequestResult.addToFrame(SWFTagsR equestResult.java:114)
[java] at com.adobe.flash.compiler.internal.targets.SWFTarget.addCompilationUnitsAndDependenciesToF rame(SWFTarget.java:398)
[java] at com.adobe.flash.compiler.internal.targets.SWFTarget$FramesInformation.createFrame(SWFTarg et.java:838)
[java] at com.adobe.flash.compiler.internal.targets.SWFTarget$FramesInformation.createFrames(SWFTar get.java:875)
[java] at com.adobe.flash.compiler.internal.targets.SWFTarget.build(SWFTarget.java:243)
[java] at com.adobe.flash.compiler.internal.targets.SWCTarget.buildLibrarySWF(SWCTarget.java:348)
[java] at com.adobe.flash.compiler.internal.targets.SWCTarget.build(SWCTarget.java:128)
[java] at com.adobe.flash.compiler.clients.COMPC.buildArtifact(COMPC.java:144)
[java] at com.adobe.flash.compiler.clients.MXMLC.compile(MXMLC.java:541)
[java] at com.adobe.flash.compiler.clients.MXMLC.mainNoExit(MXMLC.java:230)
[java] at com.adobe.flash.compiler.clients.MXMLC.mainNoExit(MXMLC.java:184)
[java] at com.adobe.flash.compiler.clients.COMPC.staticMainNoExit(COMPC.java:75)
[java] at com.adobe.flash.compiler.clients.COMPC.main(COMPC.java:62)
which seems to be rather vague, and offers no clue as to what caused the problem. so, my question is, what could cause this error?
these are the compiler options we use in the build file:
<java jar="${flex.compc.jar}" dir="." fork="true" failonerror="true">
 <jvmarg value="-Xmx512m" />
 <arg line="@{options} ${_compc.libpath} ${_compc.externspath} ${_compc.includespath}" />
 <arg value="+flexlib=${flex.frameworks.dir}" />
 <arg value="-load-config=@{config}" />
 <arg value="-source-path=@{src.dir}" />
 <arg value="-include-sources=@{src.dir}" />
 <arg value="-output=@{dest}" />
 <arg value="-swf-version=@{swf.version}"/>
 <arg value="-debug=${flash.debug}"/>
 <arg value="-advanced-telemetry"/>
</java>
assume that the properties resolve to correct values, since all projects (except one) call this task and compile successfully. the error must come from this one project that fails, but we don't know why.
any ideas?

You could be running out of memory, try increasing the -Xmx512m value to -Xmx1024m or another value that you prefer

ISA Frame Work "Internal Error " In IPC 4.0 Webapplications

Hi
I had installed IPC 4.0 and also Webapplications.When i tried to open the file command.html for testing purpose as per installtion guide .i get the following error in browser
"ISA Framework: Internal Error
Application cannot be startetContext parameter 'customer.config.path.xcm.config.isa.sapmarkets.com' is not maintained in web.xml.For further information see the description of the parameter and the installation guide".
I had opened web.xml and updated the following parameter
"<param-value>%sys.global.dir%/xcm/${com.sap.dc_name}</param-value> " with
"<param-value>C:\xcm_dir</param-value> " but still gets the same error.
Is any tool is available to modify the web.xml file or directly can modify or suggest me the correct value to be put in parameter (c:\xcm is the directory).
thanks
satish kumar

Hi ,
I dont think its a critical error.
What's happening is that there is already user data in the roll in memory/buffer of some user but in the connection table(tm_adm) the user present at that time is different .
i.e there was a mis match between user info in tm_adm and roll-in area due and hence the error.
Scenario Could be:
The user whose data is there in roll-in buffer must have logged off or his connection was suddenly terminated
Regards,
Ameya Joshi

Internal error when saving Frame file

I recently got the following message when trying to save some files on the network:
"An internal error occurred while writing imported graphics in this document. The file has been saved, but has lost some image data. Please report this error to Adobe Technical Support."
I had never seen this error before. When I try to update the book, I get the following error:
"Cannot save one or more files in the book. Open each file on the desktop. Check the permissions of the file on the disk, and then save the file manually."
This was never a problem before--this occurred all of a sudden. I checked the permissions and it hasn't changed. When I work on the book files locally, I can save the files just fine. I only get the errors when the files are on the network.
Any suggestions?
Thanks in advance,
Michelle

Michelle,
Some setting in your network configuration is messing with FM. If it
works locally, then bring your files down to your local drive, do your
work, and then re-upload them to the network outside of FM.
FM and networks don't always get along. If you're using UNC naming for
the network path, try to create a network drive instead.

Frame 8.0 Internal Error: 8004, 4868576, 5714586, 5712441

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