Frame bullets not displaying correctly in RoboHelp output

I imported a FrameMaker book into RoboHelp and tried to convert it to an epub file.
Can someone help with the following questions?
1. Why does the bullet format get converted as an n character? How do you work around this?
2. Why do the table of contents and title page get added to the end of the epub book?
3. Why do the fonts in the epub file appear different from the help files or Frame files?
Shuba

Hi Shuba,
1. Why does the bullet format get converted as an n character? How do you work around this?
I'm guessing you have a special bullet character format in FrameMaker. You can try changing that to a standard bullet and it should resolve.
Better, though, convert the bullet paragraph to an HTML list in the RH conversion.
2. Why do the table of contents and title page get added to the end of the epub book?
Good q, I've had that issue as well. No solution thus far.
3. Why do the fonts in the epub file appear different from the help files or Frame files?
The EPUB shoud have a separate CSS that it uses. Try editing that CSS to control the font.
-Matt
Matt R. Sullivan
co-author Publishing Fundamentals: Unstructured FrameMaker 11
P: 714.798.7596 | C: 714.585.2335 | [email protected]
@mattrsullivan LinkedIn facebook mattrsullivan.com

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Symbol font not displayed correctly in WebHelp output

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Hi,
What browser are you using? Most probably, your browser does not support the symbol font out of the box and therefore defaults back to Arial. My guess is that it will work on IE, but not on other browsers. This is because Symbol isn't a default web font.
To overcome this, you must use the @font-face rule in your css and provide the font file as a baggage file in your project. For more info on @font-face, see: http://www.font-face.com/.
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Corrupted Frame files not importing correctly to RoboHelp and can't save MIF as FM

Hi,
I have Adobe Technical Communication Suite 3.0, which has FrameMaker 10.0.2.249 in it.
I created a user guide in FrameMaker, some of the chapters for which I imported from Word, and little bits of text here and there of which I copied and pasted from Word.
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Hi James
Oh~ It perfectly works!!
I've been tried to solve this problem for a long time and
I really appreciate for your help~
Thanks~
Kwangbock.

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Hi,
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Hi,
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
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Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
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Step 2
Repeat with this line:
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Step 3
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Hi,
I create a .jsp report to export the data to excel. the report run OK, except the date field can not display correctly.
for example in database :start date ='01-oct-2003'
in the except it displays to 02/06/02.
It seem all the date field can not be control in the report, and control by somthing else
Doese anyone come accross this problem?
Thanks

Hi Rong,
Are you using the following demonstration to build your JSP?
http://otn.oracle.com/products/reports/htdocs/getstart/demonstrations/index.html
(Output to Excel with Oracle9i Report)
I tried to do the same, and inserted a database date field in the JSP using Reports. I found the following:
While making the template inside Excel, if I make sure that the format of the date cells is "Date" - some particular date format, the date field values from Reports does not get exported correctly.
However, if you make sure that inside the template, the format of the date cells is not date, but "General", then the date field values are correctly exported to Excel.
Pl try it and let us know.
Navneet.

JPG images not displayed correctly in Bridge and Photoshop (Mac OS)

(Note: I have copied the content of this query from the Creative Suites forum where I originally opened it.)
I am using CS4 under OSX 10.4.11 on a PowerMac G5 Quad with 23" Apple cinema display. Images which have been captured as JPG are displayed fine by Preview, but when opened in Bridge, Camera Raw or Photoshop. the colours are all "washed out". The attached screen capture should give an idea of the difference, with the upper being Camera Raw (image settings) and the lower being Preview. My monitor has been calibrated and I'm using sRGB IEC61966-2.1 colour space in Camera Raw and Photoshop. The colours displayed by Preview are pretty close to "real life". I find it virtually impossible to adjust the colours in Photoshop to get back to anything similar.
After opening the image in Photoshop without adjustment, and Save As JPEG with embedded color profile, Preview displays the new image the same as Photoshop. Save As JPEG without embedded color profile, and Preview displays this copy just like the original. It seems that Photoshop is making different (incorrect) assumptions about what color space to use when there is no embedded color profile. Shouldn't it assume sRGB like virtually everything else (http://en.wikipedia.org/wiki/SRGB)? Or is its interpretation of sRGB incorrect? How can I fix this?
Re: JPG images not displayed correctly in Bridge and Photoshop

xxxxyyyyz wrote:
…If there is someone out there who has experience of obtaining decent colour management in CS4 on a Power PC, I would really like to know how you achieved it.
That would be yours truly, and I hasten to reply because I may have some insights that can help you too.
Just get it it out of the way, here's my setup:
Photoshop 11.0.2 ("CS4"); VersionCue disabled and uninstalled.—2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; 1 FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
I can unambiguously and in good faith represent to you that my color management, from capture to print, is as spot-on as anyone with any kind of setup can hope to achieve. Unequivocally and without qualifications.
Now, first things first: Forget about trying to synchronize color management across the point applications lumped together only by Adobe marketing fiat into a variety of meaningless "creative suites". Concentrate on Photoshop. Do not try to use Bridge to synchronize anything.
The "suites" are a totally artificial construct created by Adobe bean counters and marketing types. The point applications (i.e. the individual programs clumsily bundled together, e.g. Photoshop, Illustrator, InDesign, etc.) are developed independently by separate engineering teams that are not only not in the same building, but in different cities, different states of the American Union, and even in different countries. They have very little communication among them, if any, as evidenced by repeated posts in these forums by Photoshop engineering staff urging us, the end users, to let the other teams know in their own forums that a given problem exists and is actually affecting our work.
Enough said about the cause of the problem. The end result is that Color Management is at very, very different levels of progress and sophistication in each individual point application, with only Photoshop fully entitled to be considered state of the art.
Secondly, a disclaimer: I have been hanging on to my CRT monitors and take care of them as Jascha Heifetz used to take care of his Stradivarius. I don't know what I will do if I manage to outlive the usefulness and accuracy of my CRTs (unlikely at this point). I have despaired in futile efforts to bring the luminosity of any LCD monitor down to where I would feel comfortable calibrating and profiling it. I believe my monitors are the foundation of my color management efforts.
Especially if you have one of the extreme wide-gamut LCD or LED monitors, you'll face an uphill battle.
Be careful to avoid any version 4 icc profiles, whether canned or generated by your calibration software. Stick to version2 icc profiles. Ask the manufacturer of your calibration software/hardware if in doubt.
Here are some not-too-recent, but thoroughly representative screen shots of the calibration results I obtain with my monitors, which I calibrate and profile often and regularly (I validate the calibration at least several times per month).
In a nutshell, my color management practices and settings mirror those described by Bruce Fraser, Jeff Schewe, Andrew Rodney and Gary Ballard's site. I have learned from all of them.
My working color space is ProPhoto RGB. I choose to work with PSD and PSB files. As a long-time, rabid JPEG hater, I only rarely deal with JPEGs, using them sporadically to illustrate a point in this forum or elsewhere in the web. My main output consists of prints.
I only deal with tagged image files (files with an embedded color profile) and often recommend beating up with a baseball bat any moron that hands you an untagged file—figuratively of course, but I find the expression gets my point across unambiguously.
Following is a screen shot of some of my pertinent settings:
Note that I have never bought into the "suite" concept myself. I do have and routinely use Adobe Illustrator 10.x, InDesign 2.x and Acrobat Professional 8.x, but they are all older, independent versions of each point application, licensed at different times.
Be further advised, that the answer to many problems offered by Adobe engineers often is not to install VersionCue, or uninstall it, or at least disable it.
Also, as outlined at the beginning of this post, concentrate on Photoshop, not on synchronizing applications that can't really communicate with each other, despite the claims of Adobe marketing hacks to the contrary.
One big caveat, do not fall into this trap:
xxxxyyyyz wrote:
…I believe my problem has nothing to do with my monitor profile, for several reasons, but…
…It seems extremely unlikely to me that…
You either want to learn, or you don't. You either want to solve your problems, or you don't.
When you start arguing instead of studying, questioning advice instead of following it and detecting where you went wrong, you're on the right track to nowhere. That attitude will get you there fast. Remember you are the one with the problem, and only you can acquire the discipline to learn how to solve it.
Go ahead and ask me anything that is not clear, just don't argue with me please, and don't tell me why you think Fraser, Rodney, Ballard and I are wrong. You see, I am not experiencing any problem that needs fixing. I have an interest in helping you, but not in hearing about your speculations, theories or conclusions.
Good luck.
Wo Tai Lao Le
我太老了

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Hello,
I have a website which I used several slideshows, in areas I would typically just used a rectangle and fill with photo. This was done because my client wants to be able to update the images through business catalyst. Unfortunately, when viewed on a mobile phone (I am using iOS 7) the slide show images do not display correctly.
What can be done to fix this? Is there another workaround I should try?
Thanks!

Hi Nicole
The images that you are using on parties page are stretched , if you check the image frame you can see that.
As a result the image frame is stretched over the side image , they are not showing properly. If you resize from Muse end , then also it would not be fixed because Muse remembers the image size as you have inserted and when viewed , Muse stretches the image to original size as how it was inserted.
Please resize the images outside Muse , use any image editor like Photoshop and then use the exact dimension of the image frame on page.
This would resolve the issue.
Thanks,
Sanjit

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Here's an interesting problem thats cropped up on a couple of machines here. Hopefully someone else has found the cause!
The problem is that some HTTPS sites are not displaying correctly. We have seen this with vimeo, and with wetransfer. I have included a screenshot of the issue on both safari and on chrome.
Cross checks i've been able to verify:
another machine with the same OS (10.8.5) looking at the same sites is fine and another running 10.9.4 is not, so this appears not to be OS or browser version related.
this does not happen in a different user account on the same machine, so the issue appears to be in the user home.
this happens across all browsers in this user account. so it appears to be a supporting technology or cache going wrong rather than a specific browser.
I have emptied the user preferences, and cache folders with no change.
Clearly i can sidestep this by creating a new user home, but that isn't actually getting to the bottom of what is going wrong, and it would be better to identify the issue!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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When I go check the bitmaps on flash, they are also not displaying correctly and are indeed displaying the same wronge image that shows up on the preview, but when I preview the GIF I previously made in a browser then it shows perfectly ok.
Here is the gif I made (Working fine) : CAR-ANIM.gif - Google Drive
Here is what happens to it in FLash (it already has the background so don't pay atention to that) : Untitled-1.swf - Google Drive
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I don't really know. If I look at your original gif, it has 47 frames and all of the frames look fine. When I import that gif into a Flash movie, I see the extra artifacts in the last 8 or so frames. If I import any other gif into a Flash movie, it looks and runs as expected.
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Symbol font is not displaying correctly on mozilla 23.0.1?

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Hi sangeeta, the problem with writing code to solve this problem is that you likely need to create a table or a pair of arrays to contain the corresponding characters. As long as you are going to do that, it might be easier to edit the pages. Or add an external script to those pages to "fix" the references.
If you are saying that the HTML pages are out of your control, that's harder...
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If not, it's hard to see how you can overcome the "same origin" security constraints and get to the framed page.

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Hi all!
I am having a problem with a Flash animation in Captivate that seems like it should be an easy fix, but I can't seem to figure it out.
I have a very simple Flash animation that I developed in CS5. It previews in Flash perfectly, play correctly in Flash Player, but when I insert it into Captivate 4 the fonts do not display correctly. Capital letters are missing as well as other letters.
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Screen shot:

Hi dmendoza2,
Did you embed your fonts into the flash animation? Make sure all characters necessary are embedded.
Jim Leichliter

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Hello all,
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                                 .addComponent(vendorLabel)
                                 .addComponent(homepageLabel))
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                             .addGroup(layout.createParallelGroup(GroupLayout.Alignment.LEADING)
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                         .addComponent(appDescLabel, GroupLayout.Alignment.LEADING, GroupLayout.DEFAULT_SIZE, 329, Short.MAX_VALUE)
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}When I run this it comes out fairly alright but the button in the lower right corner does not display correctly, i have tried setting the size of the button but that does not solve the problem. If anyone can give any advice or info on how to get it to display right I would appreciate it.

Hi,
I usually only use the GroupLayout when using a GUI builder like the one in NetBeans.
If I need to layout something manually I usually use a combination of the other layout managers.
Sometimes I combine the two: eg. static layout with the GUI builder, dynamic layout by hand
But if you want to use the GroupLayout manually, check:
http://java.sun.com/docs/books/tutorial/uiswing/layout/group.html
Otherwise check:
http://java.sun.com/docs/books/tutorial/uiswing/layout/index.html

Small caps not displaying correctly in the ePub file

Hello All,
I am using cs5.5 to generate ePub file, and I found that small caps contents not displaying correctly in the generated ePub file even the CSS looks correct. Please check and confirm, if anyone faced this issue? Also other formatting components are looks fine in the ePub file.
Thanks,
Praveen

@Jongware/Bob, thanks for your responses, I checked the ePub output using 'Adobe Digital Editions', and getting the same issue in 'Calibre', but in 'Sigil', it looks fine.
In CSS it has been declared like below:
span.SmallCaps {
font-variant : small-caps;
Here 'SmallCaps' is the character style applied for the 'small caps' contents.
Thanks,
Praveen

Frame bullets not displaying correctly in RoboHelp output

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