FrameMaker 11 uninstalls Acrobat Pro

When I installed FrameMaker 11, it uninstalled my Acrobat Pro 8 without asking. Now I get the error message "Setup has detected that you already have a more functional product installed. Setup will now terminate."
Is there a workaround for this? I called tech support and they could not help.

The Fm11 setup screen first asks you to click on the Product name to customize:
When you follow (the somewhat obtuse) instrucions, then you get the option to not install the PDF Creator add-on.
Just uncheck the "Adobe PDF Creation Add-on" to prevent FM from touching any existing Acrobat installation.

Similar Messages

  • FrameMaker 8.0p277 and printing to Acrobat Pro 8 & 9

    All this year (2009) I've been working on several contract documents using FrameMaker's conditional text facility.
    FrameMaker is 8.0p277 and the OS is Windows XP Pro SP3.
    In May the old workstation became cantankerous so I updated to a new HP xw4600 with a Quad Core, 4GB ram, and 2 x 250GB SATA disks. Cool!
    I applied all the MS updates and then treated myself to a clean install of Adobe Design Premium CS4, then installed and updated FrameMaker 8.0 (without the PDF Maker). The Adobe Acrobat Professional 9.0 in CS4 was patched to 9.1.2.
    If I open a document in InDesign CS4 and print it to the 'Adobe PDF' printer everything works just fine. Same for Illustrator CS4.
    But FrameMaker fails with this message:
    ... followed by:
    I have also attached the most recent FrameLog fiole...
    Howsomever, if I print the same document to my HP laserjet 4300dtn (or the laserjet 5200 or the FujiXerox DocuPrint 2100) it works just fine. So I assume the document itself is OK.
    If I select the printer to be one of the 3 above and then print to file (and create a .PS file), and then open it in Distiller 9.1.2 it produces a perfect .PDF file (shades of Acrobat 3 and the watched folders here!). But, if I select AdobePDF printer as my output device before generating the .PS file, Distiller reports parsing errors and does not produce output.
    With a doffed hat to Arnis and Dov I refrained from trying 'save to PDF'
    This looks like a corrupt printer driver...
    After talking to Adobe Support (ID 121 702 309) I have tried each of the following (and then re-run my testing cycle as outlined above):
    Running the 'Repair Acrobat Installation' process from Acrobat Pro 9.1.2.
    Setting Acrobat PDF as my default printer (strong whiff of "eyes of a bat and wings of a newt" about THAT suggestion).
    Un-installed and then reinstalled Acrobat Pro 9.1.2.
    Un-installed and reinstalled FrameMaker 8.0p277.
    Un-installed and then reinstalled Acrobat Pro 8.1.4.
    Un-installed and reinstalled FrameMaker 8.0p277.
    Sworn loudly.
    Anyone have some ideas / fixes / incantations???

    Hi Laurence,
    If you can produce PDFs from the AdoebPDF via ID and AI by printing, then I'd suspect that the driver is probably ok. (Note: from ID and AI, it is better to SaveAs PDF, since these have their own internal PDF generation capabilities.)
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  • 9.1.2 Update Fails in Acrobat Pro 9

    I am running a standalone version of Acrobat Pro 9 on an iMac running Mac OS X 10.5.8. I am trying to update Acrobat Pro 9 from 9.1.1 to 9.1.2 without success. I have had problems with EVERY SINGLE update from 9.0.0 whether from help>check for update OR from a direct download from Adobe.
    When attempting to install 9.1.2 I receive the following message:
    The patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch.  Or, you can uninstall and reinstall the application, and then reinstall the patch.
    The console log has the following messages:
    04/09/2010 12:04:34 PM defaults[17997]
    The domain/default pair of (/Volumes/AcroProUpd912_all/Acrobat 9 Pro Patch.app/Contents/Resources/RegExList, 1) does not exist
    04/09/2010 12:04:34 PM defaults[17997]
    The domain/default pair of (/Volumes/AcroProUpd912_all/Acrobat 9 Pro Patch.app/Contents/Resources/RegExList, 1) does not exist
    04/09/2010 12:04:47 PM Acrobat 9 Pro Patch[17975] Install script failed with exit status: 1
    04/09/2010 12:04:47 PM Acrobat 9 Pro Patch[17975] Install script failed with exit status: 1
    I decided to do a complete uninstall and reinstall of a more up-to-date version of Acrobat Pro 9 from the Adobe site, but the uninstaller claims Adobe Acrobat Pro.app is an invalid file.
    I've read countless messages online with similar stories and I find it incredible that there are so few solutions to all of these problems.
    Contrary to my nature, I am hopeful someone can help.
    Thanks.
    P.S. - it's hard not to be sympathetic to Apple's latest contretemps with Adobe Flash...

    graffiti, KamakuraKid, phillip -
    thanks for all the tips - unfortunately none of the suggestions worked.
    i first deleted the AUMProduct.aup file - the update failed.
    i hoped a new admin account would do the trick, but was surprised to again encounter the "The patch has failed..." error.
    as far as the python errors in console, i don't have these.
    as a last resort i ran the uninstaller program, but it does not think Adobe Acrobat Pro.app is a valid program file!
    i'd drag it to the waste basket, but am sure some piece left hanging somewhere would come back to haunt me.
    not sure what to do now...
    steven

  • I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

    I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When creating a PDF in Acrobat Pro it seems to change my reference numbering system???

    I am trying to create a PDF file using Acrobat Pro trial version (before I buy it I need to know if it works for me).  The file I am using is a condensed version of a report so it has some of the tables/figures omitted and therefore the numbering sequence isn't sequential ie.  it can jump from Figure 9-2 to 9-4.  For some reason - when creating the PDF - the program is CHANGING the numbering system of the original file in the body of the document - but the Table of Contents keeps it how I had it.  HELP??!!!  How do I make it just create the PDF exactly how it is in the Word document file without automatically making any changes like that to it?!
    I have tried several ways to create the PDF - in Word - I tried doing it as a Print command, also in Word I tried doing it from there, also I tried creating it from a file right in Acrobat Pro.  I also tried "protecting" the document first - but this didn't work either.
    Thank you so much to anyone who can help!

    You might want to specify what kind of graphics are giving you problems.
    Frame drawings or imported files? If imported, what file type? RGB or
    CMYK? Any spot colors?
    The best graphics are EPS because FrameMaker passes them around the
    Windows GDI unchanged and EPS files can retain spot colors, too. Other
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    where the result can sometimes be astounding. In Save as PDF, what's the
    setting for "Convert CMYK colors to RGB?"
    Check also "GetLibraryColorRGBFromCMYK=" in maker.ini and change it from
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  • Adobe Acrobat Pro 9 problem

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    System: Windows XP Professional, sp3

    use the below link:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Acrobat Pro 10.1.10 always freezes in OS X Mavericks 10.9.4

    Double-clicking a PDF in the Finder launches Acrobat Pro, but functionality is limited. Turning a page freezes it. Performing a Find freezes. Performing a Force Quit shows it is Not Responding. I can re-launch it, but not open a PDF.
    This is part of the CS 5.5 package. (Indesign, Illustrator, Photoshop, Acrobat Pro).

    Since I couldn't find an answer in the Adobe forums, I examined my installation.
    First, I used the Acrobat Uninstaller and took the plunge.
    Then I used the uninstaller in MacKeeper. To be safe, I restarted my MacBookPro.
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    So I opened (without uninstalling the program) the Install application, and to my delight, found a way to select Acrobat Pro to install, without the other applications. Further, my authorization number was automagically filled in!
    Within 2-3 minutes I had a functioning Acrobat Pro 10.0.0 - it opened multipage document, I could turn the page, search, etc. I did "Check for Updates" and found 10.1.10 available. It downloaded quickly, installed correctly.
    I can now call this issue resolved. I just wish it had been easy to find instructions about how to reinstall Acrobat Pro from the downloaded disk image file. Yay! Got my application back.

  • I have downloaded Adobe Acrobat Pro XI for Mac. The icon shows up in my dock but the program will not open.

    Can someone help me with this question?

    check your applications directory for an adobe>adobe acrobat pro XI directory.
    if it exists, double click the acrobat executable in it.  any problem?
    if it doesn't exist, acrobat pro xi is not installed.  install it.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Problem installing Adobe Acrobat Pro 9

    I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab  Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

    use the below link:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
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    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Can't install Acrobat Pro 9

    I have just installed the Adobe Creative Suite 4 Design Premium on my G5 Mac (tower).
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    Help!

    Insert the DVD and dismiss the install for now. That leaves the DVD on on the desktop.
    Click on the DVD Icon to open the DVD ( then click in an of the folders and see what installers are there.
    Below I will show a  some screen shots  to represent what I am talking about: They are not of the CS package but you get an idea of what I am talinkg about.
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    Remeber these screenshots are just to illustrate what I am talking about. (I used the install Disk for X.4 for the screen shots)
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  • Acrobat Pro 9.4.5 Updated, now won't launch program or open pdfs

    Downloaded and updated 9.4.5 when prompted. Ran update but think there may have been a glitch. I haven't been able to launch the application or open pdf documents since. (OSX 10.6.8).
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    Upgrading to CS5.5 and or AcrobatX is not an option at this time. Please advise.

    Thanks for your response Steve.
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  • Acrobat Pro 9 & XI both installed on Mac. How can I uninstall Acrobat Pro 9 & not affect Acrobat XI?

    Adobe Acrobat Pro 9 and Acrobat Pro XI are installed on the same iMac with OS X 10.8.5.  How do I safely uninstall only Acrobat Pro 9 without affecting Acrobat Pro XI?
    When I first installed Acrobat Pro XI, I thought maybe I was suppose to leave Acrobat Pro 9 on my computer.
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    I see no benefit to having both installed. I want to uninstall only the Acrobat Pro 9 and not Acrobat Pro XI.
    I am not sure that I can safely uninstall Acrobat Pro 9 without affecting the functioning and files for Acrobat Pro XI.
    I started to uninstall Acrobat 9, but I stopped when I saw a warning in a little window.
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    What do I have to do to safely have just Acrobat XI on my computer without Acrobat 9?
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    I am trying to uninstall, I tried to uninstall, but I got the following message when trying to uninstall: "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller." Acrobat 9 installation suddenly stopped working
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  • Clicking "Edit PDF form" stops Adobe Acrobat Pro 11 from working. [FIXED]

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    Here's a screenshot...
    Hope this helps someone!

    We created forms in acrobat 9 pro and now with XI pro cannot edit them.  Error message states that livecycle designer is required to edit forms previously created in acrobat.  Called tech support and waited for over an hour before being told that another product needed to be purchased for $300 more than the upgrade cost for acrobat pro XI!!!  From the XI FAQ - The web site states:
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    Customers who purchased a prior license to Acrobat and have purchased an upgrade to Acrobat XI Pro
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    Active Creative Cloud Complete members whose memberships started before October 15, 2012
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    Actiondan

  • Acrobat Pro and Reader fighting for Safari frameworks folder...

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    I agree with rikbarry - I finally reinstalled Acrobat, then ran the 
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  • Secunia & Adobe Acrobat Pro Extended 9.3.1

    Hi,
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    Hi Bill,
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    My concern is that, for whatever reason, Secunia continues to think I have a prior version (9.3.0.148).
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    I have a hunch that the upgrades don't remove all the prior detritus from prior versions and that is tripping up the Secunia security.
    I am hoping someone else has encountered the same issues and has found a solution.
    Sincerely,
    Kevin

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