Framemaker 12 Upgrade Assistance

I'm upgrading from 7.2 to 12.0. Having lots of issues. My IT department does not support Framemaker, nor has any experience with the program. Can you direct me to resources where I can get technical assistance to help me in the conversion?

They've installed the software and fonts in the correct folder. My IT department will not give me administrative rights. When I open a book file, I get the message that I'm opening the file in a newer version. I can open it and save it as FM12. When I attempt to re-open the file I get a missing font message. When I try to update book, I get a message that it cannot update ungeneratable files. If I attempt to print the book or selected files, nothing happens.

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    We want to make sure we move your pictures to your computer schpee! Do you have a memory card on your phone? If your pictures are not on your http://vz.to/1OvJVey memory card we would want to move them. After you move them than try http://www.verizonwireless.com/support/knowledge-base-45147/ to move them to your computer. Keep us posted.   AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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