FrameMaker 7.0 & Distiller 5.0 - Saving to PDF crashes application

Question

FrameMaker 7.0p579
Distiller 5.05
Windows XP SP2
Weve been unable to save FM files to PDF. I uninstalled FM, rebooted, reinstalled FM 7, and loaded patches 576, 578, 579. Now we receive this error message, after which the application just shuts down
Internal Error: 7004, 6055410, 7658227, 0

Answer 1

Anis-
1. Since I was the only one to offer Scott an alternative to try printing to a single file with a PostScript Printer added and generating a PDF using Distiller to see if he still was getting error messages, who are you talking about when you said "isn't that exactly what was recommended?"
2. May I suggest that you re-read your FrameMaker manual and FrameMaker online help as well as review Acrobat online help on PostScript Printers. No were does it say that the only way to generate a PDF is using FrameMaker's "Save Book As...".
Also no were does it say that a valid PostSCRIPT printer as a Tektronix 550 as I suggested is "inappropriate devices for postscript generation for PDFs" I think Tektronix would certaily question your statement, as would any any ProstScript printer manufacturer.
There are still service providers that use PostScript printers and RIPs that have PostScript printers set as their default printer. These business still use PostScript files to print with.
Adobe notes that there are more than 25 oem vendors that distribute PostScript throughout the world, where installations now number more than 20 million.
If you go to Adobe's web site and search on "PostScript Printers" there are 1780 results. If you do a search on "Postscript Files" there are 9310 results. The first is "Create PostScript Files for Create Adobe pdf Online" and the 4th is"How to Create PostScript Files for Files in a FrameMaker Book".
Are you trying to tell them not to use their PostScript printers by saying that this "can lead to problems for imageable areas, fonts, colour and transparency, postscript level, resolution, etc.?"
Here is what Adobe says about Creating PostScript files (This info directly copied from FrameMaker's online help)
Saving documents and books as Adobe PDF
You convert a FrameMaker document to Adobe PDF by setting options in the PDF Setup dialog box, and then saving the document as PDF. You can also print the document to a PostScript file, and then convert it. For information on printing to a PostScript file, see "Creating PostScript files" on page 36
You can create a description of a document called a PostScript file (also called a print file). You might use a PostScript file to download the document later to a PostScript printer or to send the document to a service provider for typesetting. In addition, you can create an Adobe PDF file;...
Distilling PostScript files manually (Windows, Mac OS, and Sun Solaris)
If you have Acrobat Distiller installed, you can convert documents to PDF files by creating a PostScript file and then distilling the file yourself. By using Distiller, you can explicitly set some advanced settings having to do with compression, font embedding, and color conversion. However, saving as PDF (see Saving documents and books as Adobe PDF) is often faster and more convenient and produces excellent results. In fact, if you can set up Distiller Job options beforehand, they become available in the Settings section of the PDF Setup dialog box in FrameMaker. Also, if you're working on a platform where Distiller is not available, you can create the PostScript file and then move it to another platform to distill it there.
To distill a document or book to a PDF file:
To ensure that Distiller will be able to process the resulting PostScript file, use the latest version of the AdobePS printer driver (installed with FrameMaker) and the Acrobat Distiller PostScript Printer Description (PPD) file. Any other PPD file may be incompatible with Distiller.
Do one of the following:
Open a document and choose File > Print. In Mac OS, also choose FrameMaker 7.0 from the pop-up menu below the printer name.
Open a book and choose File > Print Book or File > Print Selected Files. In Mac OS, also choose FrameMaker 7.0 from the pop-up menu below the printer name.
Select Generate Acrobat Data to include the settings, and then click PDF Setup and set up the PDF file.