FrameMaker 7.2 - missing fonts

I recently switched from a computer with Windows XP to a new computer with Windows 7. I didn't install the exact fonts that I had on the old computer, but will install them as I need them (I saved them on disc).
In certain tables I have bullets created by \b\t in Numbering format. When I open a document containing a table with those, I get an error-message about missing fonts. This is only when I have linked the table from another document. The table in the document I have linked it IN to looks OK (but I get the error-message). But when I double click on the table and choose Open source, the bullets in the table are now replaced with black "standing rectangles". I also get the error-message about missing fonts when I open the document where the original table is. But it prints right!!
If you couldn't understand my rambling above, here's how it is exactly:
A) Documents with tables with \b\t, no links to or from: no error message and bullets looks like bullets.
B) Documents with tables with \b\t, table in linked from another document: error-message and bullets looks like bullets.
C) Documents with tables with \b\t, original table to B) above: error-message and bullets looks like rectangles.
D) Documents with text that uses \b\t: no error-message and bullets looks like bullets.
E) Documets with text that uses \b\t and the text is linked in from another document: no error-message and the bullet looks like bullets.
F) The original text to E) above: no error-message and bullets looks like rectangles.
All these variations prints right...
I am now wondering this:
1) Wich font is FM using when it creates these bullets?
2) Why does it look right (even though I get the error-message) in the document where the table or text is linked into?
As it doesn't help if I click OK when FM asks me if I want to reformat the document (I get the exact same message the next time I open the file) I am wondering how to fix this. Very irritating!!
Lena

I do have the English FrameMaker, even though I am Swedish. So much easier when asking for help...
For some strange reason I now got a console for the first time (about missing fonts...). Never had it before. It says that Courier is missing and will be replaced by Courier New.
I read the help file and found out how to remove unused fonts (removing all and then taking back the used ones). Still Courier is missing and it will be replaced by Courier New... Is there a way I could search for where FM thinks Courier should be used? I have gong through all the formats used, and all formats uses Futura or Futura Light.
Now something strange happened. The document I worked with above was one where I had a file linked into. So I double-clicked the table and opened the source. I did the same thing with the formats there, and removed all formats and then got back the ones used. Then I saved and updated the linked table. Re-did the format thingy and now it's not just one version of Courier missing, but:
The "Courier Bold" Font is not available.
"Courier New Bold" will be used in this session.
The "Courier" Font is not available.
"Courier New" will be used in this session.
The "Courier Bold" Font is not available.
"Courier New Bold" will be used in this session.
The "Courier" Font is not available.
"Courier New" will be used in this session.
The "Courier" Font is not available.
"Courier New" will be used in this session.
I am stumped. Don't know what to do more...
Lena

Similar Messages

Missing Font, But Font Isn't In the Document

Hello,
We're all using FrameMaker 10 on Windows 7.
My client and I are receiving the good old missing fonts error message, specifically:
The "ITC Stone Serif Std Medium Ital Italic" Font is not available.
It will be replaced by "Times New Roman Italic".
The "ITC Stone Sans Std Semibold" Font is not available.
It will be replaced by "Times New Roman".
First, the fonts are installed.
Second, Remember Missing Font Names is turned OFF. (Unchecked, cleared, etc.)
Third, the fonts are NOT in the document. I have saved the document as MIF. I have searched for the font names. Nothing. When I open the MIF file in FM, I don't get an error. But I save it as a .fm file, open it, and I receive the same error messages.
We don't use these fonts. We don't want them in our documents. I'm doing a massive clean up to get rid of old formats. About half of the files do not have any problems, but half do. I have tried everything:
- Generating a list of fonts. If the fonts are found, then I go in and manually apply the Default Para Font. Usually, doing this removes the font from the list of fonts. However, I still get the messages.
- Importing formats from a known good file.
- Editing the MIF, to the point of removing the entire paragraph, character, font, and table catalogs. (I started by deleting references to ITC Stone x, then went on to the more drastic measures.)
- Changing the default printer.
- Copying the text and pasting it into blank files based on known good files.
- I tried editing the maker.ini file to substitute fonts directly, but that didn't work. I may have been doing that wrong, though.
I've got over 10 years of FM experience, and I've never encountered a font problem that editing the MIF couldn't fix.
All of the documents came over from Frame 6. They're all in the same book.
We need to be able to work on the book file as an entity, without having to open the files that contain errors and leave them open.
Does anyone have any ideas?
Thank you very much!
~Robyn

I found the problem, but I'm not sure why it was a font problem to begin with:
Unresolved cross-references.
FM couldn't open all of the files in the book. Therefore, it couldn't update cross-references. It "thought" cross-references were unresolved.
I figured this out by deleting one page at a time from a Bad file. Then, I deleted one paragraph at a time from the Bad pages to determine that the cross-references were causing the problem.
I was cleaning up the book - deleting paragraph, character, cross-reference, table, and conditional text formats and master and reference pages. I then imported formats from a known Good file. The more files FM could open without errors, the fewer font errors I received. After I was able to generate/update the book, the font errors were gone.
Some of the font calls were on a reference page that was found only in select files. However, one would think that would show up in the MIF.
My best guess is that FM couldn't update the cross-reference formats without updating the cross-references, so it "thought" the text was still in the wrong font. That begs the question: Which came first, the unresolved cross-references or the missing fonts?
Of course, it doesn't explain why FM was complaining about a font that is installed.
Thank you everyone who took the time to answer. I'm sure this won't be the last time I run into this problem, and now I'll have a lot more knowledge for next time.
~Robyn

Missing font error on PDF conversion

FrameMaker book that has been updated and converted with same set of fonts and styles many times will not convert to PDF on one machine. (I use a Mac running XP in Parallels for Frame, then Distiller Mac.) The error is "findfont" looking for Helvetica-Oblique. This and all needed Helveticas are present, and I've updated this machine's Distiller's PDF font settings to know where they are--to no avail. I have set Distiller to either warn and continue or ignore missing fonts.
This same file converts with no trouble on a second Mac with the same set-up. Acrobat distills with warn and continue, the substituted and/or non-embedded fonts clearly visible in the job log, through all 182 pages of the book.
Is the problem a corrupt font? Bad settings file (and where might I locate it to replace)? Something in what Frame is generating (.ps file)? Printer driver (Acrobat printer actually hangs on either machine)? Should I post this query to the Acrobat forum?
Thanks for any insight....
Karen Robbins

Forgive my erroneous terminology.... Yes, FrameMaker can open the files with missing fonts. No problem finding .ps files: I actually distill manually because Distiller is on the Mac. No, I am not using a default printer that lists Helvetica Narrow Bold as a built-in font. This font occurs in a file to which I import a large amount of tabular text that is preformatted by an MML file. We've been doing it this way for more than 5 years. This will probably make you cringe: Helvetica Narrow is not, and has never been, installed on the Windows side--only on the Mac side where Distiller lives.
There are now potentially two problems:
1) When FrameMaker is set to a printer other than Adobe PDF, a .ps file is generated and yes, I can see where the file chokes in Distiller; if I modify the suspect font on that page, the .ps file will distill up to the next instance of that font. This problem is correctly dealt with via warn-and-continue and/or substitution settings on a second machine with the same set-up as the one on which the problem occurs. Note: Using Parallels to run Windows XP, which uses an HP printer driver to reach my physical local printer (regardless of the make/model it happens to be). On the second machine, I have network printers and several different PPDs.
2) When the FrameMaker printer is set to Adobe PDF on the problem machine, no .ps file is generated because that printer does not find Helvetica Narrow Bold--apparently just as it should.
Because FrameMaker can generate .ps files and Distiller can distill them on a second machine with the same (apparent) set-up, from the same source material, I want to understand what it is about the fonts, or the font substitution instruction, that is possibly causing the problem. Or, perhaps adding an additional printer PPD (one that works on the second machine) to the problem machine could clear this up?
Thanks for more insight....
Karen

Replaced font still appearing in missing fonts

Hi All,
In my FrameMaker template I was missing a font called "Palatino". I changed the font in the template to another font that is available with me.
I changed the font in every Paragraph tag and Character tag in the template. And did Global Update. I double checked everything.
I did it manually in one of the files and imported to the other files.
But in some of the book files, I am still getting the missing font alert for "Palatino". It is a mystry for me, where I am leaving some track of the old font. I am 100% sure the font do not appear in any of the Paragraph tags and Character tags in the template
Is there a way I can search for that font in the book files.
Please let me know. I quick help will be highly appreaciated.
Regards,
Com

Hi,
Font info is also stored here:
Stored table tags or in a deleted table title
In a left/right master page, if your document is single sided and you had deleted the master page of the other side
Master pages
Reference pages
Graphics files
You can also open the MIF file (preferably with MIFBrowse: http://www.grahamwideman.com/gw/tech/framemaker/mifbrowse.htm or in another text editor) and search for the font name.
Or you can deactivate "Remember missing font names" in the Preferences and then open your file. FrameMaker will permanently replace Palatino with another font. Only if the font is used by a graphics file, FrameMaker will still try to find this font.
Best regards
Winfried

Frame9: Find/replace missing fonts?

Search function doesn't seem to work, so I hope you'll bear with me.
When I open a frame book/documents, I get a message in the FrameMaker Console: "The "<foo>" Font is not available. "<bar>" will be used in this session.
Question: In InDesign, there's a font find/substitute feature (I don't recall the proper wording offhand). Is there something similar in Frame 9? (I've looked but can't find one.)

Even though our production environment is FM7.1/Unix, presumably opening in FM9/Win, cleaning up fonts, and re-saving as MIF would allow subsequent opening in FM7.1 (or would it ... I can conceive of Unicode font encoding issues arising).
If you ever need a workflow that crosses the Unicode barrier (between FrameMaker versions 7.2 and 8) you have to test everything, since the additional power of Unicode encoding may introduce stuff, that will get lost in previous versions.
Of course, for those without FM9 or 10, the classical way to handle Missing Fonts was to save as MIF, and use a text editor to perform global search&replace on the phantoms. There are just too many places for fonts to hide to chase them down from within pre-9 Frame.
IMO, the even simpler and almost always good enough method was to just switch off the »Save Unknown Font Names« in File > Preferences before opening and saving such files. This replaces those font references with the default font (which in turn can be set in the maker.ini, if you really need something special).
With three actions File > Open/Save/Close All Files in Book (press the Shift key before clicking the menu) even complete books are cleaned-up quite easily.
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Missing Fonts Error

A lot of people post questions or frustrations about missing font errors in FrameMaker. FrameMaker reports missing fonts because it can be a big expensive deal if you miss the mistake when going to press.

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Missing Fonts That Are Not Missing

Why does FrameMaker 11 claim that it cannot open a file due to missing fonts when in fact no fonts are missing? I have repaired this problem with numerous files, replacing the missing fonts, but Frame is proving recalcitrant with one file in particular.

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To make the substitutions permanent (if you can't get your substitutions to work through the Fonts pod), turn off the "Remember Missing Font Names" preference setting and then save all of your files. You can then reset this Preference back. It is best to close the FM session when changing the Preference to ensure this setting is properly enabled when opening the files for the permanent substitutions.
Opening all of the files in a book (all in one go using the Shift-key shortcut) first is only a workaround to ensure that all problems, such as the missing fonts, are addressed and FM then doesn't have to ask about what it should do about the errors in the files. Fixing the problems mitigates this step.
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Why won't framemaker 8 find palatino fonts?

suddently, for no apparent reason, when I open my frame 8 books I get a missing font error for:
palatino
palatino bold
palatino italic
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of course, I am in the middle of a deadline, I download the fonts from adobe, try to install them and I get:
the copyright holder will not permit conversion to truetype font.
meanwhile, I still can't update any of my books.
can anyone give me a clue as to what to do? should I download palatino truetype fonts?
thanks!!!
sfwriter

Am 29.09.2010 um 19:00 schrieb cmriverbed:
-when I try and install palatino, bold, roman, italic the Win systems says that the "copyright holder will not allow conversion to truetype"
I have seen a lot of fonts and I have never seen this message.
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How do I find where a missing font was used?

For an example, download the Property Owner Application form from http://www.atlantahousing.org/housingchoice/landlords/index.cfm?Fuseaction=forms
When opened in LiveCycle Designer, I get a message that Kozuka Gothic Pro-VI M (Regular) is missing. I don't see a way of searching for a font in LiveCycle, so I opened it up in Illustrator, thinking I would get a missing font message ... but I didn't. And when opened in regular Acrobat and looking at the Properties > Fonts list, it doesn't appear there either.
It's not causing any problem that I can see, but I'd like to get rid of it. Or maybe this is a font used by the application for some special symbol? Anyone khow to find it, or what's going on?

Hi,
I haven't downloaded the form, but if you can open the form in LC Designer then go to the XML Source tab and do a search there for "Kozu". If the font is used, it will definetly show up in the XML Source. Note that while in XML Source you will be able to look up and down and identify the object that contains the font.
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Niall

Missing fonts in CS4 – how to install?

Hi all,
Apologies for asking a question that I've seen posted and answered, but I'm wondering if there is a simpler solution than the plug-in suggested.
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Well, if your goal is to make the problem go away without
understanding it, thus reducing the liklihood you'll understand the
cause and prevent it from recurring in the future...
"Sometimes they get sleepy" is an attitude that really bothers me at a
deep level. Programs shouldn't break. And when they do, we should make
the effort to understand why they do. And report those problems back
to the manufacturers, who should be given the opportunity to fix
them. Even if we think they won't.
Programs break for reasons. Sometimes complicated and tricky
reasons. Sometimes reasons we can't actually figure out. But sometimes
reasons that we can. And we need to take the effort to figure out
why. Or at least try to a reasonable effort.
It is our moral duty. Otherwise the programmers who author the
software will have no opportunity to fix the problems, and thousands
of user across this green earth will be forced to deal with the same
problems we deal with regularly, for years and years, all because no
one was willing to take the minimal effort to figure out what was
broken and why.
Don't lie down and say "oh, it just broken again, I accept that i have
to jump through this hoop to fix it periodically." That's just not the
way it should work, and it doesn't have to be that way.

Photoshop CC: Missing Fonts on Startup, only a few fonts are displayed as replacement options

I have a Photoshop document which uses some Fonts that I don't have on my Windows PC. When I open the document, I get a Dialog Box called "Missing Fonts", which states:
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Thanks,
best regards,
Chris

I'm a windows user so I do not know the Adobe Photoshop environment on the Mac or the versions of Mac OS. The only suggestion I could make would then be try using Adobe Cleaner to clean off Photoshop then install Photoshop Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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I have the correct fonts installed and 'open' in Suitcase Fusion.
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The troublesome font was OK the other day and has been since it was installed.
I've not changed anything that I'm aware of... but now InDesign won't 'see' the font.
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Hi Bob, strangely... I've put the troublesome font, Dax (T1) Regular, in the Applications/Adobe InDesign CS4/Fonts folder and it seems to be working.
Never had to do that before.
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RP
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How to Change the (Missing) Font in Endnotes

Hello and thanks (again) in advance,
My preflight report showed that I have 170 errors: they are all missing fonts in the numbers of the endnotes.
Some of the Endnotes are in the Times New Roman Font, but for some reason, 170 endnotes are not. This is a font problem with the "number" part of the endnotes -- the text in the endnotes is all Times New Roman.
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The endnotes were imported when I placed this MS-Word document into InDesign.
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2. Search and Replace for the number of the Endnote -- the numbers were ignored by the search.
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Here (below) is a screen shot of my pre-flight report.
You can see that some of the numbers in the endnotes, (for example: 200 and 202) are in the correct font; but endnote numbers 201, 203, 204 are not in Times New Roman.
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How to avoid missing font dialog box(alert) while running the script??

Hi....
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So if you have any suggestion about this let me know..
tell application "Finder"
set user interaction level to never interact
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Greetings,
We are receiving thousands of small PDF's from several differnet locations with missing fonts. The controller on the printer is having to perform
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HDRDR

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