FrameMaker 8 on XP and Softech's ProductCenter

Is anyone using FrameMaker 8 on Windows XP and SofTech's Product Center? We are importing FrameMaker documents into FrameMaker files by reference and then attempting to enter these files into our vault storage. When storing the hierarchy, the process crashes Frame.
Wondering if anyone else is doing this.

Have you triple-checked to be sure that all of the files have been saved in FM before the check-in process is started?
Also, how about things like paths --  are all the component files (e.g. graphics, FM files, whatever is part of the FM document set) in the same directory, all on the same system? Or are some files accessed from non-local directories, network file shares, or something like that?
Does the process work with any FM files at all -- or is it completely broken? e.g. if you make a brand new document without any significant content, no graphics, just a simple doc, does the original check-in work by itself?
Can you identify any correlation between when these crashes started, to pin it down to a date range, and then maybe your IT could see if that syncs with any of the MS security patches.
I guess what I'm trying to suggest is try to break down the steps to the most simple operations, to see if you can identify whether there's some trigger point between when it works vs. not.
There are so many other possibilities with a server app, it's difficult to make troubleshooting suggestions.
I understand trying to do some pre-emptive troubleshooting, but my gut tells me that this might be a significant enough issue that the vendor might have trouble reports from other users.

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    Case 2: FrameMaker 6 and the Bundled Acrobat 4.05 Distiller
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    MacOS -- Install the latest version of AdobePS 8.7.x, downloadable from Adobe's web site. In FrameMaker, go to Page Setup and select the "Virtual Printer" and go to the "Virtual Printer" window pane. Select the Acrobat Distiller PPD file (located in the XTRAS subfolder of the Distiller folder). Print directly to the "Virtual Printer" (Make sure to set Level 3 only, Binary, and font inclusion "All".). Make sure you preset the Distiller to use the joboptions you want. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
    Case 3: Acrobat 3
    Acrobat 3 is not officially supported for the latest OS versions and I personally would no longer recommend its use for generation of PDF files given that Acrobat 5.0.5 is the current version of Acrobat.
    - Dov

    You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

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