FrameMaker and SDL Author Assistant

I just attended a webinar on SDL's Author Assistant (a content Management software)that looks like a good solution to some of my technical manual issues regarding consistency with terminology and general verbiage. It is supposed to be compatible with FrameMaker. We are currently using InDesign and are open to changing to Framemaker if this software is everything we hope it is.
Is anyone out there using this software with Framemaker for printed documents? I would be interested to know how it is going and anything I should "watch out" for.

Hi,
FrameMaker will only produce RGB output for printing. Frame 9.0 has the ability to produce CMYK pdf, but it is still buggy, and you will have to wait until the bugfix comes.
There are also some issues with printermarks and "crop box/Art box" information. If you use printermarks, you will have to manually position the pages in your page output program. (CTP setter)

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FarmeMaker and SDL AUthor Assistant

I just attended a webinar on SDL's Author Assistant (a content Management software)that looks like a good solution to some of my technical manual issues regarding consistency with terminology and general verbiage. It is supposed to be compatible with FrameMaker. We are currently using InDesign and are open to changing to Framemaker if this software is everything we hope it is.
Is anyone out there using this software with Framemaker for printed documents? I would be interested to know how it is going and anything I should "watch out" for.
Karen

Hi,
FrameMaker will only produce RGB output for printing. Frame 9.0 has the ability to produce CMYK pdf, but it is still buggy, and you will have to wait until the bugfix comes.
There are also some issues with printermarks and "crop box/Art box" information. If you use printermarks, you will have to manually position the pages in your page output program. (CTP setter)

Is there any SDL Author Assistant add-on for Adobe Framemaker 8?

I know that there is the SDL Author Assistant for Framemaker 9 but I would like to know if there are any add-on for FM 8 or not.

Check with SDL on that one - I've never seen any freebie like the one they've got for FM9.

How do I get my iTunes library from my broken computer onto my new computer??? I allowed home sharing and also authorized the new computer but nothing showed up!

How do I retrieve my iTunes library from a broken computer onto another computer?? I've clicked on home sharing and also authorized the new computer to my account but still nothing!

It would help if you would describe what a 'broken' computer is. Did a truck run over it? Does it just not turn on? etc.

A charge was made deducted from my bank account for APPLES ITUNES STORE on 10/19/12 for something I never purchased and never authorized. I WANT MY $$$ returned IMMEDIATELY .....WITH AN EXPLANATION OF WHAT THE CHARGEAS FOR AND WHERE YOU GOT MY BANK INFO.

A deduction was made from my bank account on 10/19/12 by APPLE ITUNES STORE
for a purchase and/or payment that I never made and nver authorized. I want to know why
this $$$ was deducted and for what purpose. I ALSO WANT MY $$$ REFUNDED TO MY
ACCOUNT IMMEDIATELY

Stop shouting. We are all itunes users just like you.
Look at your purchase history and see what the charges were for.
If you beleive it was in error then contact itunes support

HT1498 It took 2 hours to download my rental, then when i go to play the movie it flashes loading and then authorizing. It stays stuck on authorizing. Anyone experience this?

It took 2 hours to download my rental, then when i go to play the movie it flashes loading and then authorizing. It stays stuck on authorizing. Anyone experience this?

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

FrameMaker and Printing

Strictly speaking this could be classified as a bug fix, but I'm going with feature request.
Adobe should rip out the current print routines in FrameMaker and replace them with the same ones that work so reliably in InDesign. I (and probably every other FrameMaker user on this planet) am totally p***ed off by the whole "ensure your default printer is Adobe Acrobat [Professional], download and install this secret framer's business hotfix from Microsoft, get all your fonts into this sequence, wait for a full moon and pray to the sun god" experience.
The present File > Print and File> Save as PDF process is totally Borked!
Example: I tried to print a 20-page FrameMaker 8 document yesterday after saying the requisite number of Hail Mary's (and I'm not Catholic). And yes, FM is up to date, as is Acrobat and Win XP. Crashed every time. So changed to using the HP4300 PS (emulation) driver and saved to file (as .ps), then ran the result through Distiller. Success! But that's even sillier than trying to tell a customer that Windows Vista will run bug-free on a Pentium 4 PC with 1GB !
Enough, already!
Stop explaining what position the user should assume (without even offering KY lube to ease the pain).
Just fix it!

Hi Laurence,
If you can produce PDFs from the AdoebPDF via ID and AI by printing, then I'd suspect that the driver is probably ok. (Note: from ID and AI, it is better to SaveAs PDF, since these have their own internal PDF generation capabilities.)
Also, with FM8, if you're making interactive PDFs (i.e. not for press), then it is ok to do the SaveAsPDF route, since FM has some post-processing modules that kick in to clean-up the .tps file prior to handing it over to Distiller. So, the process is no longer is identical to printing to file and distilling.
On the FM side, make sure that the tagged PDF setting is turned off in your PDF setup and have the setting for generating named destinations for all paragraphs enabled.
You also might want to download Sundorne's SetPrint ( http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm ) utility to ensure that you always have the same printer instance (AdobePDF) enabled when you start FM.
Have you also applied the MS hotfix for the PDF font issues? Details are available here: http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
Last desperation move would be to create a new custom PDF printer instance using the Distller PPD and a copy of the AdobePS installer.

Framemaker and Parallels for mac

(moving this over from another thread)
We decided to go with Framemaker and mac, and I'm using Windows Parallels 5 to make that happen on a virtual machine. This works well, for the most part, as it means I dont have to leave my native (mac) environment or my mac applications including (mail etc) notifications.
I am working with Framemaker 9 - creating DITA standard xml files for a help system. So far the only technical glitch is - the edit/undo buttons are now grayed out - unaccountably.
If anyone has similar experiences - any solutions? My current Parallels 5 is up to date with recent updates.
thanks,
John

neuropod wrote:
Peter,
Thanks so much for your reply. I tried your suggestions, but to no avail. I then spent quite a bit of quality time with Adobe technical support, and they were very helpful, and got me on my way. Just in case anyone else with similar issues should come across this thread I will describe some of the issues.
BTW - John, now that I have FM9 running, I have not experienced the nonfunctioning UNDO command that you described in the original post. Sorry. I will let you know if it occurs in a delayed fashion as yours did.
For anyone who just installed Parallels and then Windows XP, what I found out is that many of the components in XP are very old school. Flash is way out of date, Explorer is, too. This may impair the functioning of the extractor, I am not sure. As a Mac user, some of these issues were foreign to me. I just wanted to run Windows so I could use FrameMaker on my Mac.
First I had to update Flash, and to do this I downloaded the latest version of the FireFox-Mozilla web-browser (or you could update MS Explorer).
Once we had all of these components up-to-date, we were still running into problems with file extraction, and the Tech Support person had me load a program called WinRAR (google it) which seemed to be a more configureable extractor than the default one that comes with the FrameMaker download. Using WinRAR we extracted the files into the Programs folder (once WinRAR was installed, the generic box icon for the extraction program changed to a normal looking icon). This may all be possible using the default extractor, I just don't know.
And a final for-what-its worth: before going the Parallels route, I tried installing SheepShaver to run Classic on my MacBook Pro so I could continue to run my Mac copy of Frame v7. SheepShaver may be OK for getting your old games and simple programs up and running, but it did not seem anywhere near stable enough to get something like FrameMaker running with a long document with graphics and cross references.
Final working configuration: FrameMaker 9 on Win XP SP2 on Snow Leopard 10.6.3 on a 17" MacBook Pro with Intel Core i7 processors (April 2010 model) and Parallels 5, 8 GB RAM. Seems to work so far, I have imported my old FrameMaker 7 Mac files (didn't even have to save them as MIFs!). Now I need to relearn Frame in the "Parallel" universe of Windows.
Time spent monkeying around with SheepShaver, trying InDesign as a substitute for FrameMaker (close, but not close enough), downloading and installing Parallels/Windows XP and trying all kinds of tricks to get iFrameMaker running and then being on-hold/on-line with Adobe tech support: 16+ hours.
Getting FrameMaker running again on my main machine: Priceless!
-Mark Greenberg
Hi, Mark:
I wish everyone keeps a copy of this post, so they could present your positive Adobe tech-support experience when someone posts a polar-opposite bad Adobe tech-support experience.
D'ja ever notice that you find something that you lost in the last place you looked? Because you don't need to look further, right? Glad you got a working combination.
I didn't have any special problems installing Parallels, Windows XP, and FrameMaker on my Mac (hardware and OS described in another post on this thread,) but I've been bi-platform for a long time. Actually, I began with Virtual PC on a much weaker Mac running OS 9 years ago, which I abandoned because of the poor performance, due almost entirely to the underpowered Mac. On my current Mac, I began with VMware's Fusion 2, then 3, but found it quirky enough to try Parallels5, which seemed smoother, and offered an inexpensive side-grade, followed by inexpensive deals to upgrade to Parallels 6.
I'm interested in what shortcomings you found with InDesign for your purposes. If you think not too many folks would be interested, please send private forum email by clicking on my name and looking for send private message.
Regards,
Peter
Peter Gold
KnowHow ProServices

FrameMaker and ArborText

Can two groups within the same company, one using FrameMaker and the other using ArborText, open and edit each other's documents and then bring them back into the original program?
Thanks!
Lisa

Hi Lisa,
I'm currently investigating this very situation.
Historically, the big issue has more to do with the XML parser: some parsers are lax where others are strict when interpreting the spec in gray areas. You need to know where those gray areas are if you're mixing applications. This is true for lots of other programming languages as well and not unique to XML parsers (ask any software development team why they choose a single compiler to standardize their work on).
As to the other issue, Scott's right. Pretty printing can also cause problems. For the record: Arbortext does not pretty print, but it does wrap at 80 characters (historical reasons). However, when it does so, it always wraps on XML-whitespace-irrelavant places (i.e., between attribute values) or at existing whitespace nodes (space between words).
The key thing is to be aware of how different applications treat the underlying files and make sure that any post-processing code that you write isn't depending on let's call it application-specific behavior. (InDesign has a heavy dependence on whitespace.)
I also agree with Scott: I wouldn't try this with anything other than the latest FrameMaker. Adobe has done some amazing work to make it really XML friendly.
Liz

Im on iTunes and im authorizing my computer but it keeps popping up Can anyone help?

Im on iTunes and im authorizing my computer but it keeps popping up Can anyone help?

See TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2

My iPhoto and iBooks Author keep updating and updating they never stop

That is my computer
My iPhoto and iBooks Author keep updating and updating, they never stop

It says it in the app store. When I open the app store and go to the updates tool bar, it has iphoto. but everytime that I try to update it, it says an error has occured and that it is paused.

Different ISBN for iBooks standard, and iBooks author?

Hey guys,
Submitting regular iBook and iBooks author edition. It was suggested by Apple to use 'Extended" in the title, to clarify that the two editions are different. Cool beans, BUT, do I need an individual ISBN for each version?
Big thanks for your time.

An iBA book to the store does not carry an ISBN(13) requirement.

Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?

Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?
I haven't had any luck at all getting it resolved using iTunes support so I'm hoping someone who's encountered the problem can help me.

What did itunes suport tell you?
They will need to solve this.

RoboHelp for FrameMaker and FrameMaker 8

I still use the legendary, yet discontinued and unsupported, "RoboHelp for FrameMaker". However, when I installed my new Tech Comm Suite and FM 8. RoboHelp for FrameMaker would not work with FM 8. I know this is a long shot, but does anyone know a workaround to get the defunct RoboHelp for FrameMaker to work with FrameMaker 8? Please do not suggest using RoboHelp to convert the files. That engine is terrible. Also, RoboHelp for FrameMaker, four years later, is still better than mif2go and ePublisher by Webworks.

Mark,
I meant RH for FrameMaker, and ..
"... RH for FM uses skins, it creates a web help system with a collapsible/expandable TOC, integrated client-side search engine, a better interface for mapping of styles and including or excluding conditional text, and it publishes to a web server. There are many other features."
You can easily substitute RH for FM with ePublisher and add quite a bit more. Since ePublisher to a great extend relies on XML there are so many other cool things you can do.
I am NOT saying it is easier, just that I like it more, and that it supports all of FM's features (incl. 8). The jobs I'm doing at the moment in ePublsher cannot yet be made by RH for FM. (Also I'm integrating both FM and Word and some xMetal XML output into the same help system!
But again it's a matter of opinion. And what you need to accomplish
In a recent seminar by RJ Jacquez from Adobe he admitted that the Tech Com Suite (and RH for FM) was an entry to the market and that they had some way to go yet for RH to 'compete' with ePublisher.
On the price side I quite agree. WebWorks has some pretty steep prices. Which at the same are completely and utterly impossible to understand. I have been given threee different prices for the same solution! Just to mention.
keep smiling
thomas

Importing Captivate movies into FrameMaker and RoboHelp

Does anyone know where I would find step-by-step instructions
on how to integrate Captivate movies into FrameMaker and
RoboHelp?

Hi Jay
See if the links below help any.
Link
number one
Link
number two
Cheers... Rick

FrameMaker and SDL Author Assistant

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