Frames are blank

When I upload a video using File - Import- Video to layers, the frames are all white. Sometimes in a blue moon the frames are actually there. Can you please help me?

Welcome to the forum.
Can you tell us all about those Video files? This ARTICLE will give you both background, and also tell you how to find out what is inside the "wrapper."
As Mylenium says, conversion to an appropriate CODEC will be the best course of action.
Good luck,
Hunt

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