Framework contract/order for Services

Dear All
Can I make a Framework Contract(Services) and then corresponding Framework PO doc type FO so that I can do MIRO directly for Framewrof PO without GRN.
Also is it possible that I make a framework contract for services and directly do MIRO against the contract without creating framework PO??
Regards
SK

Hi Satish,
The Note 175510 should clarify this for you:
"The combination:
GR: set
GR-non-val: not set
IR: set
GR-based IV: not set
is not supported by SAP in this connection.
Regards,
Purnima.

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How to create service items and sales order for service contracts.

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I have created item using Purchased Item template and one more item(service item) using service /warranty program template. Then I have used these items to create sales order with service item in it and closed that order , but Iam not getting this order in service contracts. Is this right way to create sales order for service items. I
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2. 1032265 - SEcess on Service Tax
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Purchase order for services

When creating a purchase order for services, I am entering services lines in the SERVICES TAB, I would like to structure the services in the service specification into a hierarchy of outline levels. How I can do this? How can I activate the Service Specification outline ?
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Hello,
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Hi all.
I have a problem with the tax indicator in the shopping carts and in the backend purchase orders for service items. If I create a shopping cart with service items with different tax indicators, the backend purchase order have a unique item including all the services. So, all the PO items are under one tax indicator while in the shopping cart there is more than one indicator. I mean, the PO is not correctly replicated with the information of the SC.
Example: shopping cart in SRM with 3 items, tax codes: V1, V2, V1. The standard code transfers the information to the backend, and creates a purchase order with an unique item with the 3 services under tax code V1. So, the second service is not under the correct tax code, and will be wrongly invoiced.
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Hi again...
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Regards.

Contract and release order for service: connection and field selection

Hi Experts,
I have some questions about contract and release order (PO against contarct) for services.
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B - Using a release order, when copying the item from contract catalogue by clicking the service selection icon, description and net price are correctly copied: the description is not modifiable but the net price can be change by the user. Can some body explain me where to modify this setting? where is the field selection and where in SPRO step by step please,
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... Nobody is so nice to suggest me any solution?
For the point A probably the only way is user-exit.... but for B i don't have any idea, please let me know
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Sales Quote and Sales Order for Service Module.

Hi All,
I have a scenario with one of the customer where they have a Service Department. The customer is into installation and servicing of Air conditioning systems.
The scenario is as mentioned below:
Customer does the installation of Air Conditioning work and then provides service to the same, if contract mentioned that service is also to be provided by same team. There are also times when the customer quotes only for Servicing of the Air Conditioning in the Projects where the installation is not done by them, but a third party. In such case the customer sends his Sales Quotation for taking up the Servicing of the Air Conditioning (AMC for a year), to be provided to the principle client. If he wins the opportunity then the same will be transferred to Sales Order.
Now in SAP Business One the Service Module starts only with Service Contract and Service Warranty Templates. This is considering that the equipments are delivered by the Contractor him self. This scenario is fine.
But for equipments which are not delivered by the customer, then manual Customer Equipment Card can be prepared and then service contract created to it. But here there is a disconnect between the Quotation that they send to principle and attaching the Sales Order, if the Service Bid is won by Customer. If i need to keep a reference as to which Sales Order was received by Customer from Principle in Service Contract, there is no provision for same.
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Hi Rohan........
There is no such standard field in Service Contract to attach Sales Order. You can create UDF else you can have FMS and map it to remark field.
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Rahul

LSMW for Purchasing Contracts(ME31k) for Services

Hi All
I am hoping that someone would be able to guide me or give a suggestion on this. I have seen many questions asked in the forum about upload for Service Conrtacts but none of these have been clearly answered.
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Sorry Mallinath
Can you please clarify me whats the method you are referring. The link you sent me talks about
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Abhilash

Creation of EBP Purchase Order for Service Products in MM

Hello all,
i have created the service master in MM system and then i have replicated the service master to EBP later i tried to create a EBP PO for Service Products through Sourcing from EBP to MM.
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Mahesh
What I understood from your case is you were able to create PR in backend for service items when you assign vendor manually durin g SC creation.
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PS:Reward points if the solution is helpful to you.
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Delivery completed indicator in purchase order for service item

How can I make the delivery completed indicator (EKPO-ELIKZ) in a purchase order for a service item ready for direct changes.
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Sales order for service should create project and link equipments.

Hi,
I'm trying to create a sales order for a service material through VA01. The problem is that this sales order should create a proyect, but at the same time i should be able to associate several equipments to the item position.
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Is there any solution to this problem or should i proceed in a different way?
Thanks in advance.
Luis.

Hi Luis,
We both are working on the same vertical, I am also working now in elevators and escalators.
We have enabled similar (not same) scenario like this.
When order is created (sales order) using serial number profile, serial no and equipment number are generated. I think even during service order, this can be enabled. The only thing you have to do is to create a profile and link that to material master. Please explore in SD and MM. This is easy to do. This will create equpment no for every item in the service order.
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Internet order for service questions

I placed a order to become a customer yesterday via internet. I recieved a email rite away giving me a order number but since then when I check order status it says it is still processing. While I was placing the order it said over nite shipping and had everything saying est delivery date 10/21. basically I have 2 questions!!!
1- because I recieved a order # via email and stuff does that mean I was approved for service?
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Ordering over the web is not as quick as going into the store and getting service.
They have to physically get your device out of stock, process your phone number, package it and then send it out. You are not the only customer. It takes time.
You also must agree to the terms of service either via phone, email or text and there may be a credit check or hold.
But Verizon will tell you.
Just wait and be patient.
Good Luck

Sales order for service item

hi
if im going to make a sales order for a service item then, the in the document item does not appear, but description appears then how can i select that item in sales order and how that service item is going to be effected.

Dear Krishna
You can find below description from the help file.
● Service to create a sales document for a service that has not been defined as an Item in SAP Business One, such as a one-time consultation.
As it mentioned,a service type sales order DO NOT affect
any item.You should use the item type sales order and a service defined
as sales item in item master data.
Regards,
Syn Qin
SAP Business One Forums Team

Price Change in Framework Order for services, with Invoicing Plan

Hi All,
I create a F.O for a single item with Acct assignment"K" and Item Cat"D". The FO has two service masters with a common cost centre, with different tax codes. E.g.One with N2(19%) and the other with V0(0%). This FO is created with a periodic Invoicing plan.
When I run MRIS for the first month, the invoice is posted with the correct values.For the second month when I change the prices randomly for the services at the service level, the invoice is posted with wrong values.
But when I change the prices proportionately,e.g. for Serv1. from 100 to 200,300,400.. and for Serv.2. from 10 to 20,30,40.. respectively, the Invoices are calculated correctly.
Could you please reply the reason for such a system behaviour and also the possible solution or the OSS notes for this issue. I am working in version 4.7.
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Suresh Natarajan.

Hi Steve,
1) The invoice is calculated at a random value and I couldn't make out the proportions.
2) Yes, the invoicing plan is Periodic with the Invoicing date as the last day of the month.The order is valid for 2 years(01.01.2007 TO 31.12.2009) and therefore in the invoicing plan of the PO, there will be invoices till 31.12.2009 with the Invoice Block. At the end of everymonth, the block will be removed for processing the Invoice(MRIS).During this time, if there is any change in the prices, we can change it and remove the Invoice Block and save the PO. Here when we change the prices randomly and execute the MRIS, it is throwing wrong values(i.e.the tax calculated is wrong)
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Service contract determination for service request

Hi,
is there a way to influence the contract determination in a service request creation process?
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Thank you.
Kind regards
Manfred

Hi Manfred,
I don't know about "Ship-to arty" use in contract determination. AFAIK Sold2-Party, Sales and Service Organization, status of the Service Contract (released), Start and End date and the object list are responsible for the Contract determination. Hence if I'm not wrong a sold2-party must be provided.
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Regards,
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Issue when uploading Purchase Order for Services (LSMW and BAPI_PO_CREATE1)

Hi,
I`m getting the error message "In case of account assignment, please enter acc. assignment data for item" when trying to updoad a Service Purchase Order via LSMW using BAPI_PO_CREATE1.
I'm using two files, one for header and item data and the other one to service lines. Even the account assignment is maintained the error persists. What am I doing wrong?
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Hi
Check If you are giving the Account Assignment Number correct.
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Framework contract/order for Services

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